Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Average customer rating
4.7
(3,756 Reviews)
Rating breakdown 3,756 reviews
5 Stars
2,994
4 Stars
575
3 Stars
124
2 Stars
30
1 Star
33
88%of customers recommend this product.
(
133 out of
151)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Customer Rating
5
Galaxy s25
on September 15, 2025
Posted by: Brad0221
[This review was collected as part of a promotion.] The samsung galaxy s25 is a awesome phone with amazing the galxy ai features are unbelievable and help through the day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A 25 with AI!!
on September 15, 2025
Posted by: BbGalaxyA25Lover
[This review was collected as part of a promotion.] The galaxy A25 is the best phone ive had yet. I love the AI mode. Streaming works good. No complaints so far. 😉
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sensitive
on September 15, 2025
Posted by: klrcain
[This review was collected as part of a promotion.] For some reason, screen sensitivity gets higher the further along the day. Other than that. Great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Too small
on September 15, 2025
Posted by: Kaplocs
[This review was collected as part of a promotion.] Phone is too small and easy to get lost. It hard to text or do anything on this phone. The camera is amazing.
Value
2
Response from Samsung USBy R&R Team, September 16, 2025
Hi Kaplocs, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know our customers have a range of different wants and needs from their chosen device. We do our best to provide a range of different device options to align to these wants and needs. If you are finding the Samsung Galaxy S25 to be too small for your usage preferences, the Samsung Galaxy S25+ has the larger display size you might find to better align to you. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great handy phone
on September 15, 2025
Posted by: Burnzy
[This review was collected as part of a promotion.] It fits in the hand well. Bright screen with excellent performance. For me anyways, the loud and clear speakers is the standout feature. Would definitely recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on September 15, 2025
Posted by: PhoneAndGadgets
[This review was collected as part of a promotion.] The experience has been good overall. The phone is fast enough, and I like how the software update works so smoothly. Apps do not crash out, and so far the device is very responsive. I love the customization possibilities in the samsung designated app. I was reluctant to switch to samsung due to the preinstalled apps that used to come with the device and we were unable to remove, but this time around I have not found too many bloatware I cannot get rid of, and it is wonderful.
One thing I do not like about the Galaxy AI, is that with my previous phone with Google Assistant I was able to listen to the news after my alarm in the mornings or evenings, but with the new Galaxy AI I am no longer able to do it, although it is a feature that has been removed from the Google Asistant as well, so I guess it's okay. It would be great if Samsung could implement that feature in its AI.
Both Samsung Galaxy AI are great, but sometimes I have some technical difficulties with Bixby where it does not recognize my voice when I invoque it or it would appear on the screen when I am speaking to someone or doing something on another app, but it's not that annoying for the most part. I have also noticed, it gets a little too hot while charging, but the charging speed is great, so I am not too worried for now.
Bottom line, this is a good phone, I'm liking it so far and am looking forward to the improvement of its AI's.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I've had Samsung phones; the S25 won't disappoint.
on September 15, 2025
Posted by: Sulli1222
[This review was collected as part of a promotion.] I'm still learning the AI features. Although they have been most helpful in my day to day use.
My phone is like a second right arm. I use the calendar features and clock features every day. I have no need of writing on calendars anymore. Appointments and contacts are so easily saved! I even set alarms on the clock function for more routine things, like taking meds, regular plans and appointments.
I love cooking, and doing my own repairs. This phone is my cookbook, repair manual (for pretty much everything), my personal library, my music collections - and great sound. Reference text, more organized photo album than ever before, etc.
The S25, like my previous android products, is the universal tool my life would otherwise lack.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25
on September 15, 2025
Posted by: Murmur
[This review was collected as part of a promotion.] The Galaxy series of phones continue to be top rate. Hopefully this one will last 4+ years like my last one. I do not use Galaxy AI as much as some, but glad it is part of the package suite of programs.
Value
5
Written by a customer while visiting Samsung US