Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,707 Reviews)
Rating breakdown 5,707 reviews
5 Stars
4,471
4 Stars
940
3 Stars
200
2 Stars
46
1 Star
50
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Customer Rating
5
The Galaxy S25 is an amazing phone.
on November 25, 2025
Posted by: Goflove
[This review was collected as part of a promotion.] The phone is amazing, along with the galaxy a I.It's something that I had to get used to.So that I can help myself with the new device. I like the security features the way that it can help me block bad.People from trying to hurt me and help me in the long run with the best life possible. I've always used samsung products for the fact that they are built better, stronger tougher as well as not meant to break . Iphones will break immediately and then have the worst security features.So that other people can hack them to know what they are doing or wash their stuff to my knowledge . Hopefully those are just rumors and things i'm thinking and making up, but something is not right in the world today.God bless everyone...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features and I especially love the photo q
on November 25, 2025
Posted by: bjc223
[This review was collected as part of a promotion.] Galaxy AI is so easy to use in all searches. Overall functionality of the phone is the best ever! My family all uses a different brand and are always amazed at my picture quality.
Value
5
Response from Samsung USBy R&R Team, November 25, 2025
Hey Bjc223, we appreciate your feedback on your Samsung Galaxy S25. We love hearing how much you are loving the functionality of your device, and how helpful of a tool you are finding Galaxy AI. We would love to hear from you again in the future any time you have questions, or additional feedback you would like to share about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Ai that is beyond amazing
on November 23, 2025
Posted by: Goodbye2d
[This review was collected as part of a promotion.] This s25 have one of the greatest ai I've ever seen in an smartphone. Im pretty shocked about image generation in gallery, like filling up a photo with something already amazes me, but removing stuff? On another level
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I was shocked onHow well this phone works looks an
on November 23, 2025
Posted by: Irishman25xxx
[This review was collected as part of a promotion.] If I had a choice to pick another phone I most likely would not. And I would recommend this phone to anyone I know. The Samsung Galaxy S25 has been the best phone that I have owned. I think out of all phones that I've ever had. Since 2004, I'm very pleased and satisfied with t. Reliability, durability and quality of this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device, just wish it was a little bigger
on November 23, 2025
Posted by: Crispy
[This review was collected as part of a promotion.] Excellent phone just small, I have dropped mine several times and luckily no cracks, so far no issues and I've had this for about 4 months
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 and all it's AI perks
on November 23, 2025
Posted by: Xtina87
[This review was collected as part of a promotion.] Absolutely LOVE the S25. I have been and will forever be a Samsung girlie and this device doesn't disappoint. Cannot recommend enough and I have never used AI often enough but when I tell you the Samsung AI features are something I use on a daily basis. As a mom of 5 kiddos, the Samsung AI has made everyday errands and tasks so fast and effortless and even hands free. Which, as a mom, you know these things aren't a luxury, they're a necessity! If I could give this phone and Samsung AI 10 stars, I would!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quick and Reliable
on November 23, 2025
Posted by: IslandGirl246
[This review was collected as part of a promotion.] It was about that time to replace my Galaxy S8...yes I know it was antiquated by now but it worked perfectly fine as it was and still is in good condition. Space was the issue coupled with speed and of course no further updates being pushed out. The switch was very timely and I absolutely love the new Galaxy S25. I was insistent that I repurchase an S series as I had no complaints whatsoever in the past with them. The new AI feature is an God send as it comes in very handy when in a bind and need to have information at a drop of a hat. Not to mention it's the new way forward in this technological era of doing business and gathering information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The phone runs fast. Good video quality.
on November 22, 2025
Posted by: VinnieD
[This review was collected as part of a promotion.] Galaxy AI is amazing. But when playing any games every one of them crashes. And my camera keeps failing.
Value
2
Response from Samsung USBy R&R Team, November 24, 2025
Hi VinnieD, thank you for sharing your experience of your Samsung Galaxy S25 with us. We are happy to hear that you are pleased with the usage of Galaxy AI on your device. We have provided links to a few troubleshooting guides to help you maximize the speed and resolve the crashing you mention experiencing with your device. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US