Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Average customer rating
4.7
(3,769 Reviews)
Rating breakdown 3,769 reviews
5 Stars
3,000
4 Stars
577
3 Stars
126
2 Stars
31
1 Star
35
88%of customers recommend this product.
(
138 out of
157)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Customer Rating
4
Great display graphics
on March 27, 2025
Posted by: Fairyonfire
[This review was collected as part of a promotion.] I love the camera and the different features. Editing photos is easy.
There is no worry with any of the apps because it has seamless actions across apps.
The only thing I don't like it's there is no spot for an SD card. If I had known that, I would have went with the s24.
There is no worry with any of the apps because it has seamless actions across apps.
The only thing I don't like it's there is no spot for an SD card. If I had known that, I would have went with the s24.
Value
4
Response from Samsung USBy R&R Team, March 28, 2025
Hi there Fairyonfire, thank you for your feedback on your Samsung Galaxy S25. We love hearing how pleased you are with the usageo f your new device, and are finding the enhanced features of Galaxy AI are useful to you for a range of daily tasks. If you are finding the storage capacity to be insufficient for your usage, we have cloud based storage expansion options available. This provides the benefit of enhanced durability and water resistance, in addition to access to your media across your ecosystem of devices. We have provided a link to the Samsung Support Team if you have any questions about this feature, or the device options we have that do have the micro SD option available. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great camera and features.
on March 29, 2025
Posted by: Mimigisa
[This review was collected as part of a promotion.] Love the way I can access all my work apps on this phone for when I am not at my computer. Audio is excellent on videos and streaming.
Value
4
Response from Samsung USBy R&R Team, April 1, 2025
Hi there Mimigisa, thank you for your feedback on your Samsung Galaxy S25. We couldn't be happier to hear how pleased you are with the capabilities and usage of your new phone, and that you are finding it so helpful to you for your professional needs. We have provided links to a few resources to help you further discover and integrate the features of your device in to your usage, including the features of Galaxy AI, and to the Samsung Support Team to help if you ever have questions. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
3
Device is good, but not their best
on March 30, 2025
Posted by: TD100414
[This review was collected as part of a promotion.] So, I'm a huge Galaxy S series fan; I've tried other brands, but nothing compairs to the S series phones! However, I'm not all that impressed with the Galaxy S25. I'm actually kind of disappointed with my talk to text. It writes completely off the wall things and isn't learning how I speak. Its probably my error, but this is so annoying I wish I had never bought the phone and that says a lot for me because like I said, I've been a die hard Galaxy S fan for years! I really. Dislike the placement of the microphone in the texting app also, it's just inconvenient for me. Basically, I feel this is not their best Galaxy S phone, I wish I had bought an earlier version now.
Value
3
Response from Samsung USBy R&R Team, March 31, 2025
Hello there TD100414, we appreciate your feedback on your Samsung Galaxy S25. We understand how frustrating it can be when your device is not meeting your expectations. We have provided a link to an article to help you resolve this experience with the talk to text at your convenience. We have also provided links to the full device manual to help you with the keyboard settings, and to the Samsung Support Team if you have questions or this frustration with talk to text continues. We appreciate you being a Samsung customer. -Elizabeth
Reset Bixby on your Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Reset Bixby on your Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
A compact powerhouse of a phone
on April 2, 2025
Posted by: NeonGalaxy
[This review was collected as part of a promotion.] I originally got the Samsung Galaxy S25 to be my secondary work phone but it quickly became my primary daily driver because of the seamless actions across apps thanks to Google Gemini.
I love how thin and light the phone is while also being durable and fast as lightning. The Snapdragon 8 processor is fire and I really do love this thing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Built Like a Beast, Shoots Like a Pro
on April 5, 2025
Posted by: Sycton
[This review was collected as part of a promotion.] As someone who spends most of the day in a machine shop, I needed a phone that could handle the heat — literally and figuratively. The Samsung S25 doesn’t just meet expectations, it crushes them.
This thing is a powerhouse. Between dusty conditions, loud machines, and greasy hands, the S25 keeps working flawlessly. I can jump between messages, photos, and part files with seamless actions across apps, and not once has it lagged or slowed down.
The camera quality is incredible, even in tricky shop lighting. Whether I’m documenting a precision job or snapping quick pics of tools or setups, the results are sharp and vibrant. And the audio eraser feature? Game-changer. Now I can record videos with clean sound even when the machines are roaring in the background — no extra editing needed.
Responsive, rugged, and refined — the S25 has earned its place in my daily workflow. It’s not just a phone. It’s the ultimate tool in my pocket.
Value
5
Response from Samsung USBy R&R Team, May 21, 2025
Hi Sycton, thank you for your feedback on your Samsung Galaxy S25. We absolutely love to hear that you are so pleased with the usage of your new phone, and are finding it so useful for the features of Galaxy AI for your louder work environment with videos. We hope you'll reach out to us again in the future if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Dh galaxy
from Los Angeles California
Expertise:Intermediate
Verified Purchase:Yes
Unfortunately its not working out for me a bit slow and has a slight glitch
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 28, 2025
Hey there Dh galaxy, thank you for your feedback on your Samsung Galaxy S25. We understand how frustrating it is when your device is not operating as intended or expected. We have provided links to troubleshooting guides to help you with the speed of your device. We have also provided a link to the Samsung Support Team. These experts can offer one on one assistance with the glitches you mention. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
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How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
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Written by a customer while visiting Samsung US
Posted by: Sandy T
from Seattle, WA
Expertise:Beginner
Verified Purchase:Yes
So far my S25 has been pretty good. It was an upgrade from an S9. The transition was relatively easy but not entirely without issue.
I traded in my S9 and followed the directions of first removing my google account and then doing a factory reset, which caused a problem. Factory reset wants to verify your identity via gmail begore proceeding but there is no gmail with google removed. Caused a hiccup. I do like the S25's camera the best. Not to keen on the AI features. Still haven't figured everything out, i.e. S9 was able to have different notification sounds for individual apps bur haven't been able to fully implement that in the S25. Still learning!
I traded in my S9 and followed the directions of first removing my google account and then doing a factory reset, which caused a problem. Factory reset wants to verify your identity via gmail begore proceeding but there is no gmail with google removed. Caused a hiccup. I do like the S25's camera the best. Not to keen on the AI features. Still haven't figured everything out, i.e. S9 was able to have different notification sounds for individual apps bur haven't been able to fully implement that in the S25. Still learning!
I would recommend this to a friend!
Features
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love love this phone !!! Best phone Ive ever had !
on June 8, 2025
Posted by: Canoman
[This review was collected as part of a promotion.] I mainly use my Phone for AI during my Sports Streaming Time in the morning...It really adds to the Audio Experience !!!!!
Value
5
Written by a customer while visiting Samsung US