Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Average customer rating
4.7
(3,769 Reviews)
Rating breakdown 3,769 reviews
5 Stars
3,000
4 Stars
577
3 Stars
126
2 Stars
31
1 Star
35
88%of customers recommend this product.
(
138 out of
157)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Customer Rating
5
Excellent product, 1000/1000
on December 6, 2025
Posted by: Matheus2025usa
[This review was collected as part of a promotion.] The Galaxy S25 is absolutely outstanding! Its compact design strikes the perfect balance between comfort and sophistication, making it a joy to hold and use every day. The build quality is premium and refined, showing Samsung’s incredible attention to detail. The performance is top-notch the processor is lightning-fast, efficient, and handles everything effortlessly, from multitasking to high-end gaming. The display is simply stunning, with vibrant colors and crisp clarity that make every image come to life.
This phone feels like a perfect blend of power and elegance. It’s a device made for those who want the best experience in a smaller form factor. While the cameras and battery could benefit from slight enhancements in future updates, the overall experience of the Galaxy S25 is exceptional. It’s easily one of the best and most enjoyable smartphones on the market today. I absolutely love this phone!
This phone feels like a perfect blend of power and elegance. It’s a device made for those who want the best experience in a smaller form factor. While the cameras and battery could benefit from slight enhancements in future updates, the overall experience of the Galaxy S25 is exceptional. It’s easily one of the best and most enjoyable smartphones on the market today. I absolutely love this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 11, 2026
Posted by: Jake
Great phone has so many biometrics and time savers like double screen or it's jut a list of things. I was devastated when it wS stolen and i had to downgrade it sucked and made me realize how much i liked it great phones
Response from Samsung USBy R&R Team, January 30, 2026
Hi Jake, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are happy to hear that you are finding your new device to be great for your usage, and that features have been enhanced. We have provided a link to the Samsung Support Team for your convenienc eif you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Quality & Reliable
on February 21, 2026
Posted by: ursa
from Dallas, TX
Expertise:Intermediate
I've been using this phone for a little over 6 months now and the only complaint I have is that I wish I had more storage. It would be amazing if Samsung offered 512gb of storage for their compact base model.
The size of this phone is perfectly pocketable and suitable for one-handed use. Very fast, good battery life, good camera (after tweaking settings a bit), great screen, great audio quality. Just a very good, reliable phone.
But...more storage for the base model, please!
The size of this phone is perfectly pocketable and suitable for one-handed use. Very fast, good battery life, good camera (after tweaking settings a bit), great screen, great audio quality. Just a very good, reliable phone.
But...more storage for the base model, please!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 23, 2026
Hi Ursa, thank you for sharing your experience of your Samsung Galaxy S25 with us. We are happy to hear that you are overall happy with the usage of your device, and finding the processor to work quickly, camera to take great photos and videos, and that the battery life is lasting during your usage. We have provided a link to the Samsung Support Team to assist you if you have any questions about storage expansion for your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Great starter phone.
on February 11, 2025
Posted by: JUNIOR
[This review was collected as part of a promotion.] The phone has a great sleek grip with most of all the basic qualities for a phone.
The operating is perfect, may have some bugs to fix but the best part is the updates are not constant or interrupt your daily use.
The camera quality is okay but could be better but foer the most part you can always utilize the pro on the camera to take nice pics. It does take more space but be sure to upgrade your space.
Value
3
Response from Samsung USBy R&R Team, February 11, 2025
Hi Junior, thank you for sharing your thoughts about your Samsung Galay S25 with us. We are so thrilled to hear that you are overall pleased with the features of your new phone and are enjoying the usage every day for a range of tasks. We have provided a link below to an article we find helpful in exploring the camera features and settings. We also have cloud based storage expansion options if you are finding the storage to be insufficient for your usage. We have also shared a link to the Samsung Support Team if you ever have questions about this or any of your Samsung devices. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Performance and Quality
on February 16, 2025
Posted by: Loveroadlife
[This review was collected as part of a promotion.] I recently purchased this product and have been thoroughly impressed with its performance. The design is sleek and user-friendly, making it easy to operate. The features are well thought out, and it delivers on every promise. I highly recommend this product to anyone looking for reliability and efficiency.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not much different than s21
on February 17, 2025
Posted by: Jmo9ooo
[This review was collected as part of a promotion.] Mediocre battery life. Not too much different than S21.AI is a feature without a use case. Camera is a little better I guess. Charge speed still 25 watts. I don't see a difference in display.
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Hey there Jmo9ooo, thank you for your feedback on your Samsung Galaxy S25. We understand how important your device is to you every day, and wanting the best possible experience. We would love to help you troubleshoot your frustration and have provided resources to help you with the battery life, and display you mention. We have also shared a link to the full device manual to assist you with discovering the full capabilities of your new phone including integrating Galaxy AI in to your usage. We have also provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great characteristics
on February 18, 2025
Posted by: Lolita
[This review was collected as part of a promotion.] Everything you need is at your fingertips; easy, practical and automated.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 is great so far
on February 18, 2025
Posted by: S25Guy25
[This review was collected as part of a promotion.] The S25 has been a great experience so far. I upgraded from a s21 plus and the phone is really responsive and the battery life is fantastic. I use my phone throughout the day and the battery last until the end of the day. Gaming wise it runs COD mobile on high with no issues. The photos and videos I have taken so far are all clear and focused. I haven't used the photo editor yet much, but I plan to take advantage of the editing soon.
Value
5
Written by a customer while visiting Samsung US