Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Average customer rating
4.7
(3,769 Reviews)
Rating breakdown 3,769 reviews
5 Stars
3,000
4 Stars
577
3 Stars
126
2 Stars
31
1 Star
35
88%of customers recommend this product.
(
138 out of
157)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Customer Rating
5
Samsung Galaxy is the best ever!
on October 11, 2025
Posted by: HopefulMom
[This review was collected as part of a promotion.] There's nothing about this device we aren't in love with! From the look, the features, camera to the ease of use & sound quality! We've always been a samsung family & the galaxy just has everything you'd want in a phone! Navigating the phone from using different apps, taking high quality photos & videos, watching your favorite TV shows while on the go & using the Galaxy AI features are super fun! If you're thinking of getting a galaxy device, think no more... Do It!! You're going to love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice feel to it. Easy to use.
on October 12, 2025
Posted by: Topgun209
[This review was collected as part of a promotion.] The s25 is awesome 👌 very nice camera great photo and video quality.
Value
5
Written by a customer while visiting Samsung US
Posted by: Love my Samsung
Verified Purchase:Yes
I will always stay with Samsung. Never let me down
Written by a customer while visiting Samsung US
Posted by: Erica
Expertise:Intermediate
Verified Purchase:Yes
Such an upgrade from my Galaxy S9 that I had for over 6 years. It's super responsive and sleek.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 28, 2025
Hey Erica, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25. We are thrilled to hear that you are so pleased with your upgrade to your new device. We have shared a link to the full manual for your device to help you maximize your experience and discover all of the enhanced features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on November 1, 2025
Posted by: Hunybun55
[This review was collected as part of a promotion.] I love my devices, I have phone, watch, and ear buds. All are samsung I won't buy anything else. Oh I also have 2 televisions
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It just works flawlessly
on November 10, 2025
Posted by: Bigguy72
[This review was collected as part of a promotion.] Great screen, impressive battery life, and just I erall smooth operation from a phone that gives you flexibility to customize as you like.
Value
5
Written by a customer while visiting Samsung US
Posted by: PYaG
from MN
Verified Purchase:Yes
So far so good! I'm a samsung user for 5 years? I like this version due to the size. The other S25 are too big so I'm glad they still have a decent small size everytime a new one releases. Everything else seems good.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 20, 2025
Hey PYaG, thank you for sharing your experience of your Samsung Galaxy S25 with us. We are so happy to hear that you are enjoying the compact size and capabilities of your new device. We have shared a link to the Samsung Support Team to assist you any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It's nice, but is almost the same than my S23
on December 5, 2025
Posted by: Yeestrada
[This review was collected as part of a promotion.] The Galaxy S25 is a nice device, it gets the job done, has a great camera, and the AI features are definitely faster. However, the device feels almost the same as my Galaxy S23. In terms of hardware, there aren’t any major differences. I have to say the new AI features are better, but overall it doesn’t feel like a big upgrade. If you already own an S23, it might not be worth switching, but for anyone coming from an older model, it’s a solid choice.
Value
4
Written by a customer while visiting Samsung US