Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Average customer rating
4.7
(3,769 Reviews)
Rating breakdown 3,769 reviews
5 Stars
3,000
4 Stars
577
3 Stars
126
2 Stars
31
1 Star
35
88%of customers recommend this product.
(
138 out of
157)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Customer Rating
5
This phone has no lag and service all over tn
on September 22, 2025
Posted by: Phoneguy
[This review was collected as part of a promotion.] Everything is unbelievable from gaming apps Hotspot works perfectly
Value
5
Written by a customer while visiting Samsung US
Posted by: Bill
from Nevada
Expertise:Intermediate
Verified Purchase:Yes
Enjoying my upgrade from a S10. Lots of things to learn,
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My new S25
on September 26, 2025
Posted by: Acv829
[This review was collected as part of a promotion.] I really like the new AI features, the display is much better than the S10 that I previously had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best
on September 29, 2025
Posted by: Memagranny
[This review was collected as part of a promotion.] Samsung Galaxy S25 is a great phone I have had the phone for 5 months and I'm still learning all the features anyone look for a new phone I recommend this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Wish my old s22 ultra would not have broke
on October 2, 2025
Posted by: Mandylynnirby
[This review was collected as part of a promotion.] I had a s22 ultra and loved it. It broke. Now im stuck with this s25. I hate it. Its too small, its sliw, it does a lot of thinking ( circle going round and round in the middle of screen). It is not an improvement at all. Its a downgrade in my opinion. Very unhappy!
Value
1
Response from Samsung USBy R&R Team, October 3, 2025
Hello Mandylynnirby, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25. We know how disappointing it can be when your device is not aligning to your expectations. We have provided links to articles to help you maximize the speed of your device for that seamless usage you are seeking. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues with your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
My awesome new galaxy s25
on October 8, 2025
Posted by: MrSquiggy
[This review was collected as part of a promotion.] So this is the first samsung phone I've ever had, it's a galaxy s25, and I have been extremely impressed with it. The processor is extremely fast, camera is great, I use my phone for learning to play guitar with the Yousician app, gaming, the camera is very good and crystal clear pictures, the customizable equalizer is totally awesome with additional low end bass frequencies, excellent music listening experience in every genre of music ,excellent sound quality.
The A.I. is really wow, extremely nice and very helpful for information and insights on many topics.
The A.I. is really wow, extremely nice and very helpful for information and insights on many topics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy
on October 8, 2025
Posted by: Caddyshack
[This review was collected as part of a promotion.] So I work construction and you wouldn't think I would need my phone at all but it definitely comes in handy. We received a brand new generator one of those huge ones like 8ft tall 8ft long 4ft wide huge and nobody new how to hook it up ir even operate it because it was all digital, well by using my phones AI I was able to figure out how to hook it up to the ac unit it powered and how to turn it on and run it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excepcional phone
on October 10, 2025
Posted by: ikerz88
[This review was collected as part of a promotion.] After several weeks of using the Samsung Galaxy S25, I can confidently say that it represents one of the most refined smartphones Samsung has ever released. The moment you hold it, the metallic silver finish stands out — elegant, smooth, and premium to the touch. It feels both sturdy and lightweight, striking the right balance between sophistication and practicality.
Performance-wise, the Galaxy S25 is exceptionally fast. Everyday tasks such as switching between apps, streaming, and multitasking happen instantly, thanks to Samsung’s latest processor and optimized system performance. The display is simply stunning — bright, vivid, and fluid — making every interaction feel effortless and immersive.
What truly distinguishes the Galaxy S25 from previous generations is its integration of Samsung’s advanced artificial intelligence. The AI functions are not just a gimmick; they genuinely enhance daily use. Whether it’s predicting what I’m about to search, summarizing text messages, or assisting with translations, the phone learns my routines and adjusts to them intelligently. It feels like having a personal assistant built right into the device.
Overall, the Samsung Galaxy S25 offers a remarkable blend of design, performance, and intelligence. It’s a smartphone that not only meets modern expectations but exceeds them by making technology feel more human and adaptive. For anyone looking for a fast, reliable, and smart device that seamlessly integrates AI into everyday life.
Value
5
Written by a customer while visiting Samsung US