Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Average customer rating
4.7
(3,757 Reviews)
Rating breakdown 3,757 reviews
5 Stars
2,994
4 Stars
575
3 Stars
125
2 Stars
30
1 Star
33
88%of customers recommend this product.
(
133 out of
152)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Customer Rating
5
I LOVE THIS PHONE!!
on September 15, 2025
Posted by: KayTee31
[This review was collected as part of a promotion.] I Love the phone and all the features. Galaxy A.I is phenomenal!! Love it!!! I have always been a Galaxy owner. I would never trade for the competition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the cameras
on September 16, 2025
Posted by: Spunkie
[This review was collected as part of a promotion.] I use my galaxy s25 for so many things from work to gaming . Never an issue.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the Market!!!
on September 18, 2025
Posted by: James123
[This review was collected as part of a promotion.] This phone has really amazed me with all of its capabilities. I wasnt expecting much out of a base model phone, but I'm really blown away. Camera is fantastic, processing speed is instant, and the ai feature helps me so much in my day to day life its unreal. I will definitely continue to buy Samsung phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has no lag and service all over tn
on September 22, 2025
Posted by: Phoneguy
[This review was collected as part of a promotion.] Everything is unbelievable from gaming apps Hotspot works perfectly
Value
5
Written by a customer while visiting Samsung US
Posted by: Bill
from Nevada
Expertise:Intermediate
Verified Purchase:Yes
Enjoying my upgrade from a S10. Lots of things to learn,
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My new S25
on September 26, 2025
Posted by: Acv829
[This review was collected as part of a promotion.] I really like the new AI features, the display is much better than the S10 that I previously had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best
on September 29, 2025
Posted by: Memagranny
[This review was collected as part of a promotion.] Samsung Galaxy S25 is a great phone I have had the phone for 5 months and I'm still learning all the features anyone look for a new phone I recommend this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Wish my old s22 ultra would not have broke
on October 2, 2025
Posted by: Mandylynnirby
[This review was collected as part of a promotion.] I had a s22 ultra and loved it. It broke. Now im stuck with this s25. I hate it. Its too small, its sliw, it does a lot of thinking ( circle going round and round in the middle of screen). It is not an improvement at all. Its a downgrade in my opinion. Very unhappy!
Value
1
Response from Samsung USBy R&R Team, October 3, 2025
Hello Mandylynnirby, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25. We know how disappointing it can be when your device is not aligning to your expectations. We have provided links to articles to help you maximize the speed of your device for that seamless usage you are seeking. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues with your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US