Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(3,135 Reviews)
Rating breakdown 3,135 reviews
5 Stars
2,638
4 Stars
398
3 Stars
56
2 Stars
21
1 Star
22
81%of customers recommend this product.
(
86 out of
106)
Customer Reviews for Samsung - Galaxy S25+ 512GB (Unlocked) - Silver Shadow
Customer Rating
5
Excellent phone
on June 25, 2025
Posted by: GasBag
[This review was collected as part of a promotion.] I have had Galaxy devices for a very long time. Have always liked the phones and can confirm they are better than the competition. As long as Samsung makes them, I will use them exclusively.
Value
5
Written by a customer while visiting Samsung US
Posted by: Tanya J
from Pearland, Texas
Expertise:Intermediate
Verified Purchase:Yes
Made a great choice. Takes clear pictures that help make things look crispy clean. Easy to hold in my hands - not too bog or small. Ive been an Android user for a long time and this phone allows for easy navigation and still exploring all the phone's features. After about 3 weeks with the phone, I stil have zero regrets
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful upgrade!
on August 30, 2025
Posted by: Brian
from 18104
Expertise:Expert
I have been with Samsung from the beginning, so I know their ecosystem. Started with the S1, then the S4, to throw S7 Edge, to the S20, to now the S25+.
Love the AI features in the phone....very handy, especially the crlircle.to search feature. I miss the expandable memory of the old days, since a 1TB flash card is extremely cheap, but I guess that adds to the cost of making the phone.
Cannot really say anything negative about the phone. It was easier than I thought to transfer files from the S20 and that was appreciated.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So smooth and great customization features
on September 19, 2025
Posted by: Kade101
[This review was collected as part of a promotion.] I use my phone for work, games, and videos and this phone is amazing.
There are so many features and it really feels like you are getting a unique experience
There are so many features and it really feels like you are getting a unique experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not the Samsung of Old
on September 23, 2025
Posted by: S25Owner
[This review was collected as part of a promotion.] I use my phone for both work and personal use. I've had Samsungs before, namly the original S, S3, S7, S8, S20+ 5G, and now the S25+. My S20+ still works and love the interface on there but it is no longer supported so for a brief moment I tried the Pixel Fold. Had a lot of hardware issues with that phone so I went back to Samsung.
The S25+ is what I chose to match what I had before, just the new model. The hardware is superb! Extremely quick and the fingerprint reader is quick too. The cameras with the Galaxy AI features work well, especially the processing on the 30x zoom.
Where this model falls short is One UI 7.0/8.0. the software is a step backwards and has less flexibility and function from the One UI on the S20+. The most annoying item is the notification menu and controls. I switched the setting to Together mode to make it closer to Android philosophy, in general. However, the large bubbles, the controls I cannot remove, and the way it stacks notifications is annoying and less functional than any other Android phone I have used. For example, if Gmail has multiple emails, I am forced to click the stack, then click the specific email I want, and then it will open that email. Rather than before, where I could click the whole stack to open Gmail and review them all in the Gmail app OR expand the notification and select the email to open or preview. It is a small thing that requires an extra tap now that over the course of the day is noticable.
Value
3
Response from Samsung USBy R&R Team, September 24, 2025
Hey there S25Owner, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We know that upgrading to a new device where the software has been changed can come with a learning curve, and cause frustration as your usage has changed. We have provided a link to the complete manual for your device to help you best align the settings and usage to your preferences. We have also provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The product has a great camera and fast response.
on February 8, 2025
Posted by: MedioMetro
[This review was collected as part of a promotion.] The seamless actions across the apps are perfect they don't struggle to work at all. The phone itself is amazing it has a quick response time, spectacular camera, and a the Artificial Intelligence is at its peak with its ability to edit pictures and search for things that you are looking for it has helped me on my daily routine of editing my work and pictures and it has helped finish my work more quick and efficient. Overall the phone is top tier but the video quality is also out of this world the 4k resolution display is so good you can really tell the difference between this phone and all the others. This phone is the most unique phone with its good quality, response time, build, AI, the structure of the phone itself is slim sleek and not too big to where you get annoyed. This phone is the best phone I have purchased with all its options and accessibility setting like the widgets, and the wallpapers the customization overall is top tier I really recommend you buying this phone because it is really just top tier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is lightning fast and a HUGE upgrade
on February 8, 2025
Posted by: LiegeRD
[This review was collected as part of a promotion.] Compared to my previous phone, the Samsung A32, this S25+ is amazing. I love the seamless responsive feel of the screen, along with the ease of use features that accompany the device. Most notably, when transferring data between my old phone to this new device, I never imagined how easy and thorough it would be. This product has solidified my support in samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on February 11, 2025
Posted by: Iceburge2295
[This review was collected as part of a promotion.] Beautiful device love it only had 3 days battery last all day i have been a samsung user since 2015 and ill continue to be a smasung user forever samsung u never dissapoint
Value
5
Written by a customer while visiting Samsung US