Customer reviews from Samsung US
Samsung - Galaxy S25 256GB (Unlocked) - Navy
Average customer rating
4.7
(3,731 Reviews)
Rating breakdown 3,731 reviews
5 Stars
2,975
4 Stars
572
3 Stars
123
2 Stars
30
1 Star
31
88%of customers recommend this product.
(
113 out of
129)
Customer Reviews for Samsung - Galaxy S25 256GB (Unlocked) - Navy
Customer Rating
1
Junk phone
on June 3, 2025
Posted by: Treezi
[This review was collected as part of a promotion.] Worst galaxy ever made soo easily hackable this ruined my life
Value
1
Response from Samsung USBy R&R Team, June 5, 2025
Hi Treezi, thank you for your feedback on your Samsung Galaxy S25. We understand how important the security of your data is to you and the amount of things you may keep on your device. We have provided a link to the Samsung Support Team. They can work with you one on one to resolve this matter, and help you gain peace of mind that your device is secure. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on September 17, 2025
Posted by: Davethomas
[This review was collected as part of a promotion.] Love this phone I will continue to purchase Samsung devices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works as it should
on September 19, 2025
Posted by: Chaoscutie
[This review was collected as part of a promotion.] Having upgraded from a Galaxy S23, my Galaxy S25 has truly surpassed my expectations in numerous aspects. The device's elegant design immediately captured my attention, providing a premium sensation. The display's clarity and vivid colors enhance every visual experience. The camera's advanced features enable effortless capture of stunning photos and videos. Performance is remarkably smooth, with applications launching and operating seamlessly. Battery life has improved, easily sustaining a full day of usage. I value the innovative features that enhance daily interactions. Overall, the device represents a remarkable advancement, delivering an exceptional user experience.
The phone has performed admirably for the past eight months. I have encountered few issues with the phone itself. There are occasional instances of sluggishness. However, the storage capacity has been excellent. Photographs consistently turn out beautifully.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The most powerful compact smartphone
on September 22, 2025
Posted by: DonCoolest
[This review was collected as part of a promotion.] I've bought this device because I've had punched the Buds 3 Pro and the watch 7; both devices had the Galaxy AI, then I bought to get all my devices with the newest system.
It's a great device!!
It's a great device!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
For the price of the device, totally not worth it
on September 28, 2025
Posted by: RlG359359
[This review was collected as part of a promotion.] Samsung Galaxy in general is an awesome product. However, the galaxy S25 is not worth the premium price at all. It costs more than comparable devices with specs that can keep up but has a much smaller screen than even the A36. Within the first month I have a spot in the upper corner of the screen where it looks like it's separated. I have had issue afternussue with this.
Value
1
Response from Samsung USBy R&R Team, September 29, 2025
Hi there RIG359359, we appreciate your feedback on your Samsung Galaxy S25. We know how important your device is to you every day, and we would love nothing more than to assist you with the frustrations you are experiencing with your device. We have provided links to a few articles to help you maximize the speed and processing power of your device. We have also provided a link to the Samsung Support Team to assist you further with the display. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is good for the price
on October 7, 2025
Posted by: Scorgio10
[This review was collected as part of a promotion.] The Galaxy S25 is overall a good base model phone. I've been using this phone for little while now and so far, I'd say its worth the price. The design feels nice in your hands due to its size and shape, and I like the color variants but I ended up getting the Navy color. The UI feels smooth and responsive due to it's new Qualcomm Snapdragon 8 Elite processor. The phone's 50 MP camera takes great, high quality pictures in bright light and some ok ones in low light. I've tried the AI that was built into the phone, and so far I've yet to be disappointed. It does have a few areas where it can improve, but as one of the first phones with AI, its pretty good. The phone's battery, eventhough smaller than my Galaxy S24 Ultra, lasts mostly all day but its yet to have all, if not most, of the apps that are in my current S24 to really test the battery.
Value
4
Written by a customer while visiting Samsung US
Posted by: Mike
Expertise:Intermediate
Verified Purchase:Yes
I liked everything about phone accept titanium frame dont like it eveything else good
Design
2
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The s25 is the absolute best for customization.
on October 10, 2025
Posted by: Teetle
[This review was collected as part of a promotion.] If youre looking for a new phone, then its a no brainer. The s25 is it. The phone offers a wide range of customization options for a personalized experience. With its integrated galaxy A.I., it can do anything from composing texts and paragraphs, helping you find any information you may need, translate in real time and help edit photos. It truly is the ultimate choice for those seeking a comfortable phone with the newest technology.
Value
5
Written by a customer while visiting Samsung US