Customer reviews from Samsung US
Samsung - Galaxy S25 256GB (Unlocked) - Navy
Average customer rating
4.7
(3,735 Reviews)
Rating breakdown 3,735 reviews
5 Stars
2,977
4 Stars
573
3 Stars
124
2 Stars
30
1 Star
31
87%of customers recommend this product.
(
116 out of
133)
Customer Reviews for Samsung - Galaxy S25 256GB (Unlocked) - Navy
Customer Rating
4
Great phone but a couple things
on September 23, 2025
Posted by: Carlamarie
[This review was collected as part of a promotion.] Great phone except the picture quality and sound after recording is not good. I record a lot of videos. I didnt like that there were times u couldnt understand properly what was being said and again the picture quality needs to be sharper/ realer. The galaxy AI is a new addition that I learned to love. At first i thought it was weird talking to an AI but its actually cool to talk and get answers back.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The customization of this phone is amazing.
on September 23, 2025
Posted by: Rabbit393
[This review was collected as part of a promotion.] I use my phone for everything. Work, social media and entertainment. The good lock app has made it so i don't need a launcher on my phone anymore. The customization of the home screen, lock screen, notifications, and pull down menus make using this phone enjoyable!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Surprised at the least
on September 23, 2025
Posted by: Beautifullybroken
[This review was collected as part of a promotion.] I'm usually a Motorola user, but since I gotten this Samsung s25 phone, it's the best i I've ever used! I will not ever go back to Motorola. I don't know I lived without Samsung . If I loose my phone I will say" hey Google where are you?" Ai will answer me saying he ain't nowhere because he's a computer lol bu but I will hear it and I'll be able to find it! The photo assist is great ! Then they have the writing assist I not used it a lot. Translator they have note assist. And there's a couple more by can't remember them right now but if you get this phone you will not be disappointed I am more happy but ecstatic customer I will always buy Samsung items
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All the ai features fit perfectly into my routine
on September 23, 2025
Posted by: Renewarhawk
[This review was collected as part of a promotion.] The Galaxy AI for the S25 is amazing. I use it every day, and the S25, compared to the other devices I have, is unbelievable. I have so much battery, and the performance is good playing games at 120 Hz, and the customizable UI is a cherry on top.
Value
5
Written by a customer while visiting Samsung US
Posted by: Rich C
from Houston,texas
Expertise:Intermediate
Verified Purchase:Yes
Great phone so far. Easy to use. Slightly different from my previous phone. I like it a lot.
I would recommend this to a friend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
TOP OF THE LINE!!!!
on September 23, 2025
Posted by: JoJoApple
[This review was collected as part of a promotion.] Galaxy AI is awesome! It understands my way and makes my way easier! Samsung out-did themselves this time. With my new S25, I would love to see these out more. I works great when organizing for my family, business and loved ones (not to mention myself).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on September 23, 2025
Posted by: Dbaldwin1072
[This review was collected as part of a promotion.] Love it use it for work and non working purposes. On vacation and for personal
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone!
on September 24, 2025
Posted by: MonGee
[This review was collected as part of a promotion.] I've carried a Samsung since the
Galaxy S6. The only reason that I replaced that one was because it fell and cracked the screen. I have carried other phones before, but I will always come back to a Samsung if I have a choice!
Galaxy S6. The only reason that I replaced that one was because it fell and cracked the screen. I have carried other phones before, but I will always come back to a Samsung if I have a choice!
Value
4
Response from Samsung USBy R&R Team, September 26, 2025
Hi MonGee, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear how much you have always enjoyed your Samsung phones, and that you are excited about the exploration of this new device. We have provided a link to the complete manual for your device to assist you with the exploration, and to the Samsung Support Team if any questions come up during usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US