Customer reviews from Samsung US
Samsung - Galaxy S25 256GB (Unlocked) - Navy
Average customer rating
4.7
(3,741 Reviews)
Rating breakdown 3,741 reviews
5 Stars
2,981
4 Stars
574
3 Stars
125
2 Stars
30
1 Star
31
87%of customers recommend this product.
(
120 out of
138)
Customer Reviews for Samsung - Galaxy S25 256GB (Unlocked) - Navy
Customer Rating
2
Not a good phone
on June 30, 2025
Posted by: Tholin1130
[This review was collected as part of a promotion.] Features and cameras are great but connection for both cellular and wi fi is terrible. Drops calls , poor service. Hard to hear conversations. Tried sending it back to provider within their return time and said it was a hardware issue and I had to send a brand new phone in to be serviced. Makes no sense.
Value
2
Response from Samsung USBy R&R Team, July 2, 2025
Hi Tholin1130, thank you for your feedback on your Samsung Galaxy S25. We know how important the reliable connection of your device is to you every day, and we would love to assist you in troubleshooting this matter at your convenience. We have provided links to articles to help you with the connection to your carrier and Wi-Fi. We have also provided a link to the Samsung Support Team if this experience continues with your device, and you would like additional assistance. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Battery Life and Galaxy AI
on June 30, 2025
Posted by: FabAmy
[This review was collected as part of a promotion.] This is my 5th Galaxy, and I love the S25. My battery lasts almost all day, and charges quickly.
The best new feature is the Galaxy AI in photo searches. I can use it to find my favorite recipes by typing in an ingredient.
I can also use it to find memes on my phone. For example, "cats" not only brings up photos of my pets, but fun memes.
The best new feature is the Galaxy AI in photo searches. I can use it to find my favorite recipes by typing in an ingredient.
I can also use it to find memes on my phone. For example, "cats" not only brings up photos of my pets, but fun memes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
For the price it covers most of a expensive phone
on June 30, 2025
Posted by: Maicoooooooo
[This review was collected as part of a promotion.] Good price, good style, good camera, good response, nice weight, android runs good, everything is really good for the price, a few big here and there, but so far so good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on June 30, 2025
Posted by: Mario123
[This review was collected as part of a promotion.] Having this device has improved in my day-to-day interactions not only socially or professionally it is on point fast responsive the digital display is awesome camera is above and beyond this phone has really made a big impact on my whole life and I know that a lot of you would love this device Samsung is top tier when it comes to any type of device but and its price is incredible to believe would definitely recommend it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it so far it has loads of features that work.
on June 30, 2025
Posted by: Benny2x
[This review was collected as part of a promotion.] Love the pho e love the camera. Ai takes getting use to but it helps out a lot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S25
on June 30, 2025
Posted by: LastriV
[This review was collected as part of a promotion.] This is my 5th Galaxy phone, and I love using it! The features that enable me to share my battery, the incredible photo quality, picture editing tools, and processing speed all keepe coming back to the Galaxy line. My husband and daughter both also moved to Samsung after being so impressed with what my phone offered. The Galaxy is so easy to use, has intuitive menus, and has never let me down. I wouldn't consider changing brands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great very fast easy to navigate the
on June 30, 2025
Posted by: Chimoltr00fio
[This review was collected as part of a promotion.] Still learning how to use the Ai but so far is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 cel phone
on June 30, 2025
Posted by: Manny1966
[This review was collected as part of a promotion.] Ì use my phone for just about everything to watch movies binge series keep track of my money, and order food. The phone works well and can handle all my apps.
Value
5
Written by a customer while visiting Samsung US