Customer reviews from Samsung US
Samsung - Galaxy S25 128GB (Unlocked) - Mint
Average customer rating
4.7 out of 5
4.7
(3,759 Reviews)
Open Ratings Snapshot
Rating breakdown 3,759 reviews
5 Stars
2,997
4 Stars
575
3 Stars
124
2 Stars
30
1 Star
33
88%of customers recommend this product. 
(
135 out of 153
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 128GB (Unlocked) - Mint
Customer Rating
5 out of 5
5
Amazing features and I especially love the photo q
on November 25, 2025
Posted by: bjc223
[This review was collected as part of a promotion.] Galaxy AI is so easy to use in all searches. Overall functionality of the phone is the best ever! My family all uses a different brand and are always amazed at my picture quality.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 25, 2025
Hey Bjc223, we appreciate your feedback on your Samsung Galaxy S25. We love hearing how much you are loving the functionality of your device, and how helpful of a tool you are finding Galaxy AI. We would love to hear from you again in the future any time you have questions, or additional feedback you would like to share about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on November 26, 2025
Posted by: Veskoteque
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Upgraded my S22 to S25 in hopes for a better battery life. Let's see how long does it last.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, November 26, 2025
Hey Veskoteque, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear that you are overall pleased with the usage of your new device, and the enhanced battery life. We have provided a link to the complete manual to assist you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone for your everyday needs.
on November 27, 2025
Posted by: Michael93
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is an excellent phone for everyday use because of its speed and battery life. The quality of the pictures taken with the camera is better than most and that also applies to taking pictures quickly at a dusty job site. The AI features are not hype, and instead, they can help you be more productive and efficient thereby saving you time, especially if you own a landscape company. It's essentially like carrying around a small assistant with you everywhere.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is the best
on December 16, 2025
Posted by: Kyeongjun
Verified Purchase:Yes
Samsung's the best in the world. Super high performance, cool design, and really light. So happy with my purchase.
Response from Samsung USBy R&R Team, December 16, 2025
Hey Kyeongjun, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We couldn't be happier to hear that you are so amazed with the capabilities and usage of your device. We have provided links to resources to help you further discover the capabilities of your device, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25
on December 22, 2025
Posted by: Rogdoger45
Verified Purchase:Yes
just switched to the Galaxy S25 and wow — this thing is smooth, fast, and the camera is 🔥. Battery lasts all day and the AI features are actually useful. Samsung nailed it.
Response from Samsung USBy R&R Team, December 23, 2025
Hey Rogdoger45, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are ecstatic to hear that you are so happy with the amazing features and capabilities of your device, and that the battery is lasting throughout the day. We would love to hear from you again in the future if you ever have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Upgrade
on December 28, 2025
Posted by: Pedro
from PA
Expertise:Intermediate
Verified Purchase:Yes
I upgraded my old phone to a new one and am very pleased with the choice I made.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really Good!
on December 7, 2025
Posted by: Frogyz
[This review was collected as part of a promotion.] I had to replace my old Samsung, so I got a new one and I really like the upgrades.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
S25
on December 28, 2025
Posted by: RonJ
from CO
Verified Purchase:Yes
I found the screen size to small to use and returned the phone to Samsung.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 29, 2025
Hey RonJ, thank you for your feedback on your Samsung Galaxy S25. We do our best to provide a range of devices to best align to our customers preferences and needs. We have the Samsung Galaxy S25+ with the larger display size you are seeking as well as the Samsung Galaxy S25 Ultra. We have provided a link to the Samsung Support Team to assist you if you have questions about available options in choosing one that best aligns to you. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
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