Customer reviews from Samsung US
Samsung - Galaxy S25 128GB (Unlocked) - Mint
Average customer rating
4.7
(3,759 Reviews)
Rating breakdown 3,759 reviews
5 Stars
2,997
4 Stars
575
3 Stars
124
2 Stars
30
1 Star
33
88%of customers recommend this product.
(
135 out of
153)
Customer Reviews for Samsung - Galaxy S25 128GB (Unlocked) - Mint
Customer Rating
5
Works smooth and has pleanty of storage
on October 11, 2025
Posted by: Lowpez
[This review was collected as part of a promotion.] This phone has a lot of storage and its light weight, sleek. Good screen size. I always get the galaxy because it is reliable and always works well.
Value
5
Written by a customer while visiting Samsung US
Posted by: Kath
from Wisconsin
Expertise:Expert
Verified Purchase:Yes
The S25 is very frustrating due to the messaging changes, and settings and apps the user cannot control. Wish I had my S22 back.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, November 6, 2025
Hey there Kath, thank you for your feedback on your Samsung Galaxy S25. We know how frustrating it can be when software updates have been made that change the functionality from your previous device. We have provided a link to the complete manual for your device to help you best align the settings to your preferences, and help you discover all of the capabilities of your phone. We have also shared a link to the Samsung Support Team if you prefer direct assistance through chat. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Good product
on November 11, 2025
Posted by: Ali2025
[This review was collected as part of a promotion.] Al features is great, the phone is sold build and takes alot to break.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The galaxy s25 is a fast efficient device
on November 21, 2025
Posted by: Captianjonnydetro
[This review was collected as part of a promotion.] I have found the galaxy s25 to be a very capable device able to preform in a fast efficient manner. Much faster then my old model, I use it to log in my work hours and before/after photos, my old phone took a couple minutes to upload my photos, with the galaxy s25 it only takes me seconds to log in to work allowing my to spend more time actually working and not sitting waiting for my phone. I love the galaxy s25 and would highly recommend it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I was shocked onHow well this phone works looks an
on November 23, 2025
Posted by: Irishman25xxx
[This review was collected as part of a promotion.] If I had a choice to pick another phone I most likely would not. And I would recommend this phone to anyone I know. The Samsung Galaxy S25 has been the best phone that I have owned. I think out of all phones that I've ever had. Since 2004, I'm very pleased and satisfied with t. Reliability, durability and quality of this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredibly resistant
on November 27, 2025
Posted by: valeghan
[This review was collected as part of a promotion.] Almost 3 years using this phone and it still works as the first day. It is fast, durable, reliable. Battery last a little less than before but it still last all the day using it normally.
Despite it is an "old phone", it still receive updates such as Galaxy AI features that are blowminding.
Despite it is an "old phone", it still receive updates such as Galaxy AI features that are blowminding.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
S25 is terrible
on April 25, 2025
Posted by: Lapsoo
My last gr8 Samsun' was S10E. Since then I ve got S22 & S25 now. The last 2 are terrible phones which I hate
1, no customized notifications
2, buttons on 1 side are problem for making screenshots
3, power button in center is problem to set phone in car holders
1, no customized notifications
2, buttons on 1 side are problem for making screenshots
3, power button in center is problem to set phone in car holders
Generaly Samsung's going down hill
Response from Samsung USBy R&R Team, April 28, 2025
Hi there Lapsoo, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how important specific features of your device are to you, and we would love to help you best align the settings of your device to your preferences. We have provided a link to the full device manual to help you with any available customizations. For the screenshot if the button presses are uncomfortable for your hand, you can use a swipe gesture across the screen with the side of your hand to capture a screenshot with ease. We have lastly shared a link to the Samsung Support Team if you ever have questions about your Samsung products.Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Jorge
from NY
Expertise:Expert
Verified Purchase:Yes
Hate google being all over the phone. Hate there’s no memory card slot. Hate the eSIM card feature. Hate no headphone jack.. yes I know there’s an adapter option thru charging port. Hate the lower quality screen (s10 had 4k screen) why are we going backwards
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, July 2, 2025
Hey Jorge, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know that changes in the features you expect can cause distress as you adjust to the technological and hardware advancements. The removal of the features you mention is to help enhance the durability and water resistance of your device. We do have cloud based storage expansion as an option if the pre-installed storage is insufficient for your needs. This has the added benefit of granting access to your data across any additional devices you may have in your ecosystem. We have provided a link below to the full device manual to help you best align the settings and features to align to your preferences including the different display options. We have also provided a link to the Samsung Support Team if you have questions about your device or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US