Customer reviews from Samsung US
Samsung - Galaxy S25 128GB (Unlocked) - Mint
Average customer rating
4.7 out of 5
4.7
(3,759 Reviews)
Open Ratings Snapshot
Rating breakdown 3,759 reviews
5 Stars
2,997
4 Stars
575
3 Stars
124
2 Stars
30
1 Star
33
88%of customers recommend this product. 
(
135 out of 153
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 128GB (Unlocked) - Mint
Customer Rating
3 out of 5
3
The tends have a mind of its own sometimes
on October 10, 2025
Posted by: Warrzone2
[This review was collected as part of a promotion.] The AI part of the phone is good ...although I am still getting used to it.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamOctober 14, 2025
Hey Warrzone2, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear that you have been initally pleased with the capabilities of your device. We have provided a link to the complete manual for your phone to help you with the additional features, and aligning the settings to your preferences. We have also provided a link to the Samsung Support Team to offer assistance if any questions come up during usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Phone is great.
on October 10, 2025
Posted by: Drobg824
[This review was collected as part of a promotion.] Great phone. Lots of storage. Comes with many great features like Galaxy AI.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great overall features and specs.
on October 10, 2025
Posted by: Rakane814
[This review was collected as part of a promotion.] Galaxy AI is one of the best things I've used on my phone it's so helpful in many cases.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Multitasking apps with ease
on October 10, 2025
Posted by: Jossy122
[This review was collected as part of a promotion.] This device handles all my commands with ease and is very responsive with apps running in the background. Quick responses and great battery life.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
samsung s25
on October 10, 2025
Posted by: pookiela123
[This review was collected as part of a promotion.] the camera on my phone takes exceptional pictures to where they could be visualized as being done as professional pictures if noone knew they came from my phone ...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Effortless Power with Galaxy AI—A Game Changer
on October 10, 2025
Posted by: ElMostro
[This review was collected as part of a promotion.] The Galaxy S25 has completely transformed how I manage my day—from work to entertainment and everything in between. The sleek design and vibrant display make streaming and video calls a joy, but what truly sets it apart is Galaxy AI.
Whether I’m organizing my calendar, translating messages on the fly, or enhancing photos with intelligent suggestions, Galaxy AI feels like having a personal assistant in my pocket. It’s intuitive, fast, and surprisingly accurate. I’ve used it for school projects, budgeting tasks, and even pet care reminders—and it hasn’t missed a beat.
Battery life is solid, and the camera setup captures crisp, detailed shots even in low light. I also appreciate how seamlessly it syncs with my other devices, making remote work and multitasking smoother than ever.
Samsung nailed it with this one. The Galaxy S25 isn’t just smart, it’s thoughtful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great size. Awesome battery life.
on October 10, 2025
Posted by: Jeremy
[This review was collected as part of a promotion.] Great phone that fits my life. AI usage has really helped with searches snd improving work reports. Long battery life and very user friendly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new galaxy s25
on October 10, 2025
Posted by: TechchallengedinNC
[This review was collected as part of a promotion.] My new galaxy s25 has exceeded my expectations. I use my phone for everything including communication, social media, taking and sharing photos, research, streaming and just about everything else.
The camera on my s25 is infinitely better than the one on my last phone. No more blurry, faded looking shots. I'm in love!
I have even enjoyed the galaxy AI which has been very helpful in learning my new phone. I'm pleased to say that the galaxy AI has really been like a helpful pocket assistant, right there when I need it.
Overall, the galaxy s25 has quickly become my favorite android that I have owned.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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