Customer reviews from frigidaire.com
Frigidaire - Professional 2.2 Cu. Ft. Built-In Microwave with Sensor Cook - Stainless Steel
Average customer rating
4.7
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
75
4 Stars
21
3 Stars
0
2 Stars
1
1 Star
1
Customer Reviews for Frigidaire - Professional 2.2 Cu. Ft. Built-In Microwave with Sensor Cook - Stainless Steel
Customer Rating
5
works great
on January 23, 2026
Posted by: glura
[This review was collected as part of a promotion.] we had a previous generation that we purchased about 13 years ago that failed. We had liked it so replaced it with the current generation.
As new generations are released, it would be awesome if Frigidaire would maintain the size or feet location so previous trim kit could be used. This has the same capacity but is just slightly different in the feet placement where it could sit in the base of the previous trim kit we have from the previous generation of this microwave of the same capacity.
As new generations are released, it would be awesome if Frigidaire would maintain the size or feet location so previous trim kit could be used. This has the same capacity but is just slightly different in the feet placement where it could sit in the base of the previous trim kit we have from the previous generation of this microwave of the same capacity.
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 26, 2026
Thank you for sharing your feedback regarding your microwave. We’re glad to hear that you chose to replace your previous unit with the current generation and that you continue to trust Frigidaire for your kitchen needs.
We truly appreciate your suggestion regarding maintaining consistent dimensions and feet placement across new generations to allow the use of previous trim kits. Feedback like yours is extremely valuable, as it helps our product teams consider ways to improve convenience and compatibility for our customers in future designs.
If you have any questions, need assistance with your current microwave, or want guidance on accessories and installation, our team is here to help. You can connect with us via Live Chat at Frigidaire.com for quick, real-time support, or call us directly at 1-800-374-4432. Our phone support is available Monday through Friday, from 8:30 AM to 8:00 PM EST. - Maria
We truly appreciate your suggestion regarding maintaining consistent dimensions and feet placement across new generations to allow the use of previous trim kits. Feedback like yours is extremely valuable, as it helps our product teams consider ways to improve convenience and compatibility for our customers in future designs.
If you have any questions, need assistance with your current microwave, or want guidance on accessories and installation, our team is here to help. You can connect with us via Live Chat at Frigidaire.com for quick, real-time support, or call us directly at 1-800-374-4432. Our phone support is available Monday through Friday, from 8:30 AM to 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Meets expectations and easy to install
on January 13, 2026
Posted by: Hpower
[This review was collected as part of a promotion.] We opted for this model because it was an accurate fit for the cutout above our oven. It was easy to install, and is operating as expected.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 14, 2026
Thank you for your feedback! We’re glad to hear that this model was a perfect fit for your space, easy to install, and is operating as expected. We appreciate you sharing your experience and hope it continues to serve you well. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Microwave Oven
on December 22, 2025
Posted by: LpbBjg
[This review was collected as part of a promotion.] It's Huge!
We did our research and this model Frigidaire built-in microwave was rated in the top 3 for performance and value. It's only been a month and we have no complaints.
It looks stunning in our gourmet kitchen, too!
We did our research and this model Frigidaire built-in microwave was rated in the top 3 for performance and value. It's only been a month and we have no complaints.
It looks stunning in our gourmet kitchen, too!
Husband does have a couple comments: the door sounds 'tinny' when opening and the door open button isn't a smooth push when you press on it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Microwave
on December 19, 2025
Posted by: Sue2703
[This review was collected as part of a promotion.] Microwave is sleek, functions well and perfect with the trim kit.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 22, 2025
Hi Sue! Thank you for sharing your experience! We’re glad to hear that your microwave is functioning well, looks sleek, and fits perfectly with the trim kit. We appreciate your feedback!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent microwave, very quiet
on December 17, 2025
Posted by: LedDuck
[This review was collected as part of a promotion.] This replaced an old GE microwave we had. The Frigidaire is much bigger and very quiet. Works perfectly and we couldn't be happier with it.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Microwave
on December 14, 2025
Posted by: Mac914
[This review was collected as part of a promotion.] I like the basic microwave but I liked the previous one more. You have to use the book to find how to program it for the simplest items. There should be a legend on the inside top of the microwave that you can reference. Many of the programs that I used are not available. You could reheat frozen bread, there were more options for defrosting also. I only purchased it to replace a built in microwave. It will serve the purpose but not as user friendly and not as versatile as the old one.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks beautiful and works great!
on December 7, 2025
Posted by: Johnssd4
[This review was collected as part of a promotion.] Easy to install, looks fantastic in kitchen. Overall a great product.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 9, 2025
Hi John! Thank you for sharing your feedback! We’re thrilled to hear that your microwave was easy to install and that it looks fantastic in your kitchen. It’s wonderful to know that it’s meeting your needs and that you’re enjoying it overall.
We truly appreciate you taking the time to share your experience, and if you ever have any questions or need support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate you taking the time to share your experience, and if you ever have any questions or need support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Real Quiet
on November 29, 2025
Posted by: Really Quiet
[This review was collected as part of a promotion.] Nice design and works well. Most noticeable difference from older Frigidaire Professional is how quiet it is. Barely audible operating noise. Does seem to attract fingerprints is the only negative so far.
Written by a customer while visiting frigidaire.com