Customer reviews from frigidaire.com
Frigidaire - 2.2 Cu. Ft. Built-In Microwave with Sensor Cook - Stainless Steel
Average customer rating
4.6
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
26
4 Stars
10
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 2.2 Cu. Ft. Built-In Microwave with Sensor Cook - Stainless Steel
Customer Rating
5
on April 24, 2025
Posted by: StacieM
[This review was collected as part of a promotion.] Huge interior, I can fit a large casserole dish in it with no problem! Sensor function works great and the higher wattage makes for shorter cooking times.
Written by a customer while visiting frigidaire.com
Customer Rating
4
so far so good
on May 1, 2025
Posted by: SupCo 25
[This review was collected as part of a promotion.] I've only owned the microwave for a few days so it's too early to really tell, but I like the size of the interior (we upsized from 1.6cft to 2.2cft) and it seems to cook/heat well
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exceptional Microwave
on June 1, 2025
Posted by: Rocketshooter
[This review was collected as part of a promotion.] Installation into my kitchen cabinet was easy. Microwave performs well.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 3, 2025
Hi, Rocketshooter. Thanks for sharing your experience! We're glad to hear the installation was smooth and that your microwave is performing well. We designed it with both ease of use and reliable performance in mind, so it’s wonderful to know it’s working for your space.
Thanks for choosing Frigidaire, we appreciate having you as a customer!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thanks for choosing Frigidaire, we appreciate having you as a customer!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible purchase of an expensive paperweight
on June 2, 2025
Posted by: Recall
Worst purchase ever. Barely 6 months old and because of a lousy design of the door it will not work. Close the door start the timer and the only thing that happens is the light goes on. Please get this crap out of my kitchen, what a joke! This product should be recalled, I'm sure we're not the only one with this problem.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 4, 2025
Hi there, valued customer!
I’m sorry to hear about the trouble you’re experiencing with your product, especially so soon after purchase. That must be very frustrating, and I completely understand your concerns. Your feedback regarding the door design and the recurring issue is important to us.
We see that you are currently working with our Customer Care Team under ticket number 1003261916. At the moment, we are awaiting the technician’s report from the service that was performed yesterday. Once we receive the report, the technician will proceed with the next steps.
We appreciate you sharing your feedback with us.
If you have any additional suggestions, comments, or concerns, please feel free to reach out via Live Chat on our website or contact Customer Support at 1-800-374-4432. Our hours are Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
— Maico
I’m sorry to hear about the trouble you’re experiencing with your product, especially so soon after purchase. That must be very frustrating, and I completely understand your concerns. Your feedback regarding the door design and the recurring issue is important to us.
We see that you are currently working with our Customer Care Team under ticket number 1003261916. At the moment, we are awaiting the technician’s report from the service that was performed yesterday. Once we receive the report, the technician will proceed with the next steps.
We appreciate you sharing your feedback with us.
If you have any additional suggestions, comments, or concerns, please feel free to reach out via Live Chat on our website or contact Customer Support at 1-800-374-4432. Our hours are Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
— Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Not stainless
on June 5, 2025
Posted by: Stinkdinkly
[This review was collected as part of a promotion.] Advertised as stainless and it isn’t. It’s black. The trim kit is stainless.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 5, 2025
Hi there. Thank you for bringing this to our attention. We're sorry for the confusion and frustration regarding the finish. We understand how important it is for the appliance to match your expectations and existing kitchen design. If the product was advertised as stainless but arrived in a different finish, we’d like to look into this further. Please connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
So.far so good
on July 1, 2025
Posted by: RuKuS222
[This review was collected as part of a promotion.] Installed myself with no issues. Works as it should. No complaints.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 1, 2025
We’re happy to hear the installation went smoothly and that your product is working as expected. If you ever have any questions or need assistance, we’re here to help! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Microwave
on July 1, 2025
Posted by: PoorAlan
[This review was collected as part of a promotion.] Other then having to turn off the childproof lock, we are happy with our new microwave,
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 1, 2025
We’re glad to hear you’re happy with your new microwave overall! Thanks for pointing out the child lock—it's a helpful feature, but we understand it can be a bit confusing at first. We're glad you got it sorted out, and we hope your new microwave continues to serve you well in your kitchen! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replacing built in Microwave
on July 9, 2025
Posted by: David01000
[This review was collected as part of a promotion.] GR8 experience
Painless installation
Painless installation
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 10, 2025
Hi, David. We’re so glad to hear you had a great experience and that installation was a breeze! That’s exactly what we love to hear.
Thanks for choosing Frigidaire — we’re happy to have you as part of the family! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thanks for choosing Frigidaire — we’re happy to have you as part of the family! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com