Customer reviews from frigidaire.com
Frigidaire - 2.2 Cu. Ft. Built-In Microwave with Sensor Cook - Stainless Steel
Average customer rating
4.7
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
71
4 Stars
20
3 Stars
0
2 Stars
1
1 Star
1
Customer Reviews for Frigidaire - 2.2 Cu. Ft. Built-In Microwave with Sensor Cook - Stainless Steel
Customer Rating
5
Powerful microwave
on March 27, 2026
Posted by: MarceH
[This review was collected as part of a promotion.] This microwave has been a great addition to my kitchen. It heats food quickly and evenly, and the power is impressive for its size. The controls are simple to use, and it’s reliable for everyday meals. Definitely a solid choice if you’re looking for something efficient and dependable.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 31, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear that your microwave heats quickly and evenly, offers simple controls, and is reliable for everyday meals.
It’s wonderful to know it’s a solid and efficient addition to your kitchen. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s wonderful to know it’s a solid and efficient addition to your kitchen. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Microwave review
on March 26, 2026
Posted by: Rodney71
[This review was collected as part of a promotion.] Excellent performance
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 30, 2026
Hi there. Thank you for your feedback! We’re glad to hear your appliance is delivering excellent performance.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
So Far So Good
on March 24, 2026
Posted by: Britmaveric
[This review was collected as part of a promotion.] Installed easily and works great. I hope this is a qork horse. My previous GE Profile has issues after 2yrs.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 25, 2026
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire appliance installed easily and is working well. We hope it proves to be a reliable “workhorse” for many years, and we appreciate you choosing our product!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good product horrible install and experience
on March 23, 2026
Posted by: Michael BW
[This review was collected as part of a promotion.] Installation by your team was a horrible experience.
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 25, 2026
Hi, Hdsupply! Thank you for bringing this to our attention. We’re very sorry to hear that your installation experience did not meet expectations—that’s certainly not the level of service we aim to provide. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am–8 pm EST. We’d like to take a closer look into your experience and assist you further. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love our new Microwave!
on March 8, 2026
Posted by: kslmns
[This review was collected as part of a promotion.] Our 19 year old microwave was getting so loud you could not turn it on and have a conversation with someone in the kitchen. This Frigidaire Professional is so quiet! It also heats food up really quick. So glad we made this purchase. Installation was a breeze as we were able to do the install ourselves.
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 9, 2026
Hi, kslmns! Thank you for sharing your experience with your Frigidaire Professional Built-In Microwave! We’re thrilled to hear that it’s quiet, heats food quickly, and made a noticeable difference compared to your old microwave. It’s also great to know that the installation was smooth and easy for you to do on your own. We’re so glad this appliance is making your kitchen experience better!
If you need any assistance or have questions about your microwave, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST—we’re always happy to help. -Angel
If you need any assistance or have questions about your microwave, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST—we’re always happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stepping up!
on March 1, 2026
Posted by: Elderberry
[This review was collected as part of a promotion.] Bought for a new house build. All new pro series appliances!
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 3, 2026
Hi Elderberry,
Congratulations on your new home build — how exciting! 🎉 We’re honored you chose all Pro Series appliances for your new space. That’s a fantastic way to bring both performance and style into your kitchen.
We truly appreciate you choosing Frigidaire for such an important milestone. If you ever have any questions about your new appliances or need assistance getting the most out of their features, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always here to help.
— Reed
Congratulations on your new home build — how exciting! 🎉 We’re honored you chose all Pro Series appliances for your new space. That’s a fantastic way to bring both performance and style into your kitchen.
We truly appreciate you choosing Frigidaire for such an important milestone. If you ever have any questions about your new appliances or need assistance getting the most out of their features, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always here to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
2
It's "OK", but maybe that is a bit kind. Good luck with that trim kit....horrible design.
on February 23, 2026
Posted by: TimTheToolMan
A disappointing purchase, to be sure. Microwave is "OK" but there is an annoying feature that you cannot open the door without first pressing another button at the end of the cook to allow the door to open. Dumbest "feature" I have ever seen on a microwave. But the worst part of this oven is the "trim kit". There is no way to install it properly without modifications. There are two screws on the bottom that are angled upward and supposed to screw into wood. There is no wood there for these screws to go into. The duct pan and supports raise it all too far for there to be anything for these to screw into. Very poor design on the trim mounting.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 25, 2026
Hi there. We’re very sorry to hear about the frustration you’ve experienced with your microwave and the trim kit installation. We understand how inconvenient it can be when a feature or installation doesn’t work as expected. Your feedback is important and will be shared with our product team to help improve future designs.
Please contact our customer service team via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET, so we can provide guidance on installation and address any concerns with your unit. We want to help make this right and ensure your appliance works as intended.
Best Regards,
Ruth
Please contact our customer service team via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET, so we can provide guidance on installation and address any concerns with your unit. We want to help make this right and ensure your appliance works as intended.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Mikey
on February 20, 2026
Posted by: Super steel
[This review was collected as part of a promotion.] Easy push button digital control. Clean stainless steel look. Digital control
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 23, 2026
Hi there. Thank you for your feedback! We’re glad to hear you’re enjoying the easy-to-use push-button digital controls and sleek stainless steel design. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com