Customer reviews from gladiatorgarageworks.com
Gladiator - 24 (in) Panel - Hammered Granite
Average customer rating
4.5
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
13
4 Stars
3
3 Stars
0
2 Stars
2
1 Star
0
92%of customers recommend this product.
(
11 out of
12)
Customer Reviews for Gladiator - 24 (in) Panel - Hammered Granite
Posted by: Pufalu
from Minneapolis, MN
Verified Purchase:Yes
2x8' was delivered in white not gray. It also was 4x4' not 2x8'. I am completely happy with the 4x4' but wished the color was correct. These are minor issues. The product durability is fantastic and is still a great product. It took almost 2 months to get the product, supply chain has multiple constraints currently.
I would recommend this to a friend!
Response from gladiatorgarageworks.comBy Gladiator Pros , Gladiator, February 9, 2022
Hello Pufalo,
We are writing to follow up on an unfavorable review you posted on gladiatorgarageworks.com for the Overhead GearLoft™ Storage Rack 2 x 8 ft (GALS28M2KG) you purchased. Gladiator is focused on ensuring complete customer satisfaction. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can.
In reading your review, it is apparent that you received the wrong model number and color for the overhead shelving unit. Please accept our apologies for this experience.
We would like give you a discount on a future order, please mention your order number when you call in.
We are writing to follow up on an unfavorable review you posted on gladiatorgarageworks.com for the Overhead GearLoft™ Storage Rack 2 x 8 ft (GALS28M2KG) you purchased. Gladiator is focused on ensuring complete customer satisfaction. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can.
In reading your review, it is apparent that you received the wrong model number and color for the overhead shelving unit. Please accept our apologies for this experience.
We would like give you a discount on a future order, please mention your order number when you call in.
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
5
Well designed to install easily
on May 21, 2020
Posted by: TheMechanic
from Denver
I bought two of these and just finished installing them. Couldn't be happier! The white paint finish has a cool hammered appearance, the thick steel wire mesh grating gives it good structural rigidity while preventing dirt from collecting. The overall paint finish, deburring holes and sharp edges was excellent. The installation hardware choices were strange to me, but quite effective. I would expect machined locknuts, but received cheap square nuts. After the painstaking task of bolting the six angle brackets to the ceiling joists, the ease of shelf assembly, installation and shelf height adjustability using the interlocking vertical supports wiped out all memories of the painstaking task.
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
2
Not For Joists set 16” Apart
on June 13, 2020
Posted by: Unhappy Installer
from Columbus, Oh
The 2’x8’ unit is not conducive for ceilings with joists set 16” apart. The instructions require you to install into a joist using the end holes on the upper supports. Well those supports are 26” long, so if you’re running your unit perpendicular to your joists you can only hit one (when using the holes at either end of the support). If you’re running it parallel, the unit is only 2’ wide, so you can get one side into the joist, but then you’re 8” shy of the other joist.
With this being a ceiling unit I don’t feel comfortable using anchors, so I ended up running a 2’x4’ perpendicular to my joists and then attaching my upper brackets to that.
For something that should have taken an hour or two, this has turned into a multi-day nightmare. Do not recommend if you’re joists are set 16” apart.
No, I would not recommend this to a friend.
Response from gladiatorgarageworks.comBy Gladiator Pros, Gladiator, July 7, 2020
We appreciate you taking the time to leave your comments and feedback on your experience with the Overhead Shelving unit. The unit is designed for up to 24" joist. You can utilize any of the of the holes on either side to install the ceiling brackets.
Written by a customer while visiting gladiatorgarageworks.com
Posted by: CK Virginia
from Virginia
Verified Purchase:Yes
We are ordering our third storage rack. We used the 2x8ft Hammered Granite. It is sturdy, and holds a good amount of boxes. So far no indication of flimsy or low quality long term over the last 3 months. My husband was able to install by himself. It was a challenge to find the studs and I would suggest using two people to install.
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com
Posted by: Isaac Rey
from Dallas, TX
Verified Purchase:Yes
Everything came in right and looks great. It was exactly what was expected. Installation is a little rough with lining up the dropdown points with the spacing of the strut used to attach to the structure, but it was no harder than I expected.
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com
Posted by: J. Rose
from Houston Texas
Verified Purchase:Yes
Shipping took awhile, other than that, very useful when freeing up floor space. I own a low car so it doesn’t get in the way, installation took some time and I’d probably pay someone to do it to avoid drilling over the wrong area and just save the headache. The feet can be adjusted to go along with the beams in the ceiling so that’s also good. Overall it’s an awesome purchase, would consider getting a bigger one in the future.
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com
Posted by: Matt F
Verified Purchase:Yes
5 stars when installed. However the process of installing yourself is much more difficult than I was expecting. The shelf itself, after installed, is solid.
Written by a customer while visiting gladiatorgarageworks.com
Posted by: Rick Y
Verified Purchase:Yes
Seems pretty solid. Like the finish. Hold a fair amount of stuff.
Written by a customer while visiting gladiatorgarageworks.com