Customer reviews from jbl.com
JBL - Charge 6 Portable Wireless Speaker - 2025 - Purple
Average customer rating
4.5
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
95
4 Stars
10
3 Stars
10
2 Stars
5
1 Star
3
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for JBL - Charge 6 Portable Wireless Speaker - 2025 - Purple
Customer Rating
3
Hard to beat the price
on June 27, 2025
Posted by: Jimbobcooter
from Richmond Va
Very nice speaker for the price but when compared to the Bose soundlink max there really is no comparison imo when it comes to the sound. Bose clearly beats this speaker out in all facets but you’ll pay for it.
Response from jbl.comBy Customer Support, June 27, 2025
We appreciate your feedback on our JBL Charge 6. We understand that the sound quality of this product didn't exceed your expectations. We value your feedback in helping us improve and provide an exceptional user experience. We'll make sure to share your feedback with the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
4
Great looking Speaker
on March 13, 2025
Posted by: Dave1602
from Wheaton Maryland
[This review was collected as part of a promotion.] I used the product at my cousin bbq. The sound right out the box is not as good as its previous lines of JBL products.To make the sound of the speaker sound better or clearer you need to download the JBL app and make the adjustments on the equalizer. The product is lighter in weight but that’s what I think holds the product from sounding louder maybe because they are using lighter material. I still haven’t been able to figure out how to connect multiple speakers even though both show up on the app they both won’t simultaneously play together. The speaker is very attractive and the ladies loved the strap that comes with it. Overall looks and after JBL app use I’ll give it a 4/5. The sound could be better but maybe with the less weight and less sound maybe that’s where long battery life comes into play.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Terrible sound
on September 24, 2025
Posted by: Dinnerrmint
I bought this speaker around March and since then it’s made a clicking crack sound once it’s played loud for long (maybe 15 minutes) I would say a speaker with a 28 hour battery life or whatever it claims and at that price point should be able to meet standards. Disappointed to say the least. It’s embarrassing to bring my speaker anywhere because it can’t play for more than 5 minutes
Response from jbl.comBy Customer Support, September 24, 2025
Thank you for bringing this to our attention. We recommend connecting it to a different device or resetting the unit by pressing and holding the volume + and the play button until the speaker turns off. If you need more help, please contact us directly via this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
3
Text appears different from what was shown on site
on July 17, 2025
Posted by: Wildcard
from Cape Canaveral, Florida
I added my name and phone number to the speaker. Looked great on the website. You can hardly see the text in person. Pretty disappointed because my last JBL speaker got stolen.
Response from jbl.comBy Customer Support, July 18, 2025
Thanks for sharing your feedback on your personalized JBL Charge 6. We'd like to work with you directly to address the issues you're experiencing with your order. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
1
Charge 6
on November 29, 2025
Posted by: Little Dee
They keep saying that it's a price drop, then I look and it's the same price everywhere online. Just give it a rest JBL!!!!
Written by a customer while visiting jbl.com
Customer Rating
2
Disappointly Cheaply Made
on November 30, 2025
Posted by: rogXue
from IL
Got a personalized 6 a few weeks ago. Showed up looking much more subtle than the website indicated which was disappointing. Personalization means I can't return which quickly became a problem after attempting to put the handle on the speaker. My small fingernail barely caught the speaker as I was putting the handle on and somehow damaged front. At first I thought it was just a scuff that could be wiped off but quickly found it was frayed cloth due to poor design. My previous charge was a 2/3 and by comparison I feel the old model was more durable and better built. The 6 has a kids toy plastic aesthetic that i feel affects the sound quality. Out of the box the 6 does not feel finely tuned and seems to have less punch than previous models. For the price the speaker should also have come with a power brick/cable. I regret my purchase even though it was bought on sale. Had I'd known the personalization would be cheaply mad I would not have done it.
Response from jbl.comBy Customer Support, December 2, 2025
Thanks for sharing your feedback on our JBL Charge 6. We value your input, and we'll make sure to forward your feedback to the appropriate team. If you require further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
1
on December 3, 2025
Posted by: Blackcat21
False advertisement! This is the second time i've bought a Bluetooth speaker thinking im getting the large logo on the speaker. It arrives and the logo smaller than whats shown on website.
Response from jbl.comBy Customer Support, December 5, 2025
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Charge 6 didn't meet your expectations. We'll make sure to share your feedback with the appropriate team. If you need more help with your unit, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Charge 6 with removable carry handle
on March 9, 2025
Posted by: Lee G
from Miami, FL
[This review was collected as part of a promotion.] I have been using JBL Charge speakers since 2015. One thing that stands out to me is how far technology has advanced since the first Charge speaker was introduced in 2013. The Charge 6 is the companies latest iteration of the Charge line of speakers. This model now offers the option to install a carry handle as two hooks have now been added on the top of the speaker. This is a great design as you can add and remove the fabric handle depending on your use case. This is a good looking speaker with or without the handle. Once I paired the speaker to my phone via bluetooth I opened the JBL Portable app which connected to the speaker and indicated the battery was charged to about 67%. The app prompted a software update was available which I proceeded to update. Within a few minutes the update was completed and the speaker restarted. The app allows you to adjust eq setting with four factory presets and one custom setting. The custom setting offers a 7 band eq which allows fine tuning of frequencies ranging from 125 Hz up to 8 kHz. I played a few of my favorite songs and the sound quality is superb. Highs are crisp, mids are clear and lows can be heard and felt. The volume can get loud as well. The speaker has a single USB C port in the back which is an in/out port. While the speaker is on it can be used to charge another device. A battery charge indicator is on a white led light in the front bottom portion of the speaker with good visibility. The physical buttons on the speaker are power, bluetooth, volume up, volume down, play/pause (double tap to skip track, triple tap to rewind track). The battery is rated at 24 hrs of playback on a full charge. I used the speaker for a week several times a day at high volumes and at the time of writing this review the battery had not been depleted. I was amazed I was able to get so many hours of playback on a single charge. The build quality is superb with strong fabric all around the body of the speaker. I can definitely recommend this speaker to anyone wanting a great sounding bluetooth speaker with all day battery life.
Pros: Sound quality, battery life, build quality, JBL Portable app.
Cons: No USB C cable provided.
Cons: No USB C cable provided.
I would recommend this to a friend!
Written by a customer while visiting jbl.com