Customer reviews from defender-usa.com
Defender - AI POWERED Guard Pro 3K PLUS Dual Lens PTZ Wi-Fi 6 Plug-in Security Camera - White
Average customer rating
4.8
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
32
4 Stars
9
3 Stars
0
2 Stars
0
1 Star
0
97%of customers recommend this product.
(
31 out of
32)
Customer Reviews for Defender - AI POWERED Guard Pro 3K PLUS Dual Lens PTZ Wi-Fi 6 Plug-in Security Camera - White
Customer Rating
5
Great quality image and details
on February 22, 2023
Posted by: Chris CR
from Mount Hope
Gender:Male
I set the camera up outside my backyard door because I have a walk out basement. Since we have had an increase of attempted break ins in the neighbourhood, I got worried for my kids and wife so I got this camera. I like the ease of the setup and use. Clarity is unquestionably good! I randomly send images of the kids to my wife when she is at work and she even gloats about how great the camera is. I plan on purchasing another one for my shop and garage.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 23, 2023
Hello Chris, Thank you for your review. We are happy to hear that the Guard PTZ allows you to keep an eye on your home, ensuring your wife and kids are safe. Hello Anonymous! Thank you for your 5-star review. We are so glad to hear you are happy with the Phoenix. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Thank you for choosing Defender to protect what matters most!
Amanda M. | Defender Customer Experience Supervisor
Amanda M. | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Customer Rating
5
Better than the Ring
on February 22, 2023
Posted by: Joseph K
from Hamilton
Gender:Male
I hesitated at first because my whole house is set up with the ring system. Trying another brand that I never used before was scary, but I’m so glad I did!!! The quality image and sound is phenomenal and I can see my kids moving around in the house but most importantly it can capture people coming in and out of the house.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 23, 2023
Hello Joesph, Thank you for your review. We are happy to hear you tried and love the Defender Guard Pro PTZ! Hello Anonymous! Thank you for your 5-star review. We are so glad to hear you are happy with the Phoenix. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Thank you for choosing Defender to protect what matters most!
Amanda M. | Defender Customer Experience Supervisor
Amanda M. | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Customer Rating
5
Amazing quality and Great price
on February 21, 2023
Posted by: JhenellM
from Niagara, Canada
Gender:Female
I purchased a few days days ago and must say I am quite impressed.
I am in love with camera. The visuals are very clean and I love the the clarity in color from the night vision.
One of my favorite features is the siren deterrence, it is very loud and does the job of scaring someone :).
Installation is quite easy. You can't go wrong, this item delivers quality for the cost
I am in love with camera. The visuals are very clean and I love the the clarity in color from the night vision.
One of my favorite features is the siren deterrence, it is very loud and does the job of scaring someone :).
Installation is quite easy. You can't go wrong, this item delivers quality for the cost
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 22, 2023
Hello, Thank you for your 5-star review! We are happy to hear that the Guard Pro PTZ has impressed you with its clear picture and amazing night vision. We are happy to hear that the siren deterrence is loud and effective! Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Customer Rating
5
Love how is cover a wide ranged area
on February 21, 2023
Posted by: Jahmeiliah w
from Ontario Canada
Gender:Female
This camera covers my entire living room dining room and part of my kitchen, Easy and quick prompt set up and my favorite feature the color night vision. Love the the two way talk which I use alot to talk to my kids as im always on the run. It keep track of my cat's movement so I can keep an eye on her and my bird. I Would highly recommend this camera its awsome.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 22, 2023
Hello, Thank you for your 5-star review! We are happy to hear the camera covers such a large area for you, and that you love the two-way talk feature! It is a great way to keep an eye on kids and pets. Thank you for choosing Defender to protect what matters most!
Amanda M. | Defender Customer Experience Supervisor
Amanda M. | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Customer Rating
5
Just what we wanted!
on February 21, 2023
Posted by: Lindsay B
from St. Catharines, ON
Gender:Female
The Defender was the perfect camera to cover the front of our house - it can see the front door, all the way over to cover our driveway, and tracks any movement it sees. Set up was easy which is great because we didn’t want to run any wires through our home. We have been talking about adding a camera to the front of our house for a while now, this was just what we wanted and needed!
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 22, 2023
Hello, We are happy to hear that the Guard Pro PTZ was the perfect camera for you and that you love how it tracks movement. Thank you for choosing Defender to protect what matters most!
Amanda M. | Defender Customer Experience Supervisor
Amanda M. | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Customer Rating
5
Guard pro PTZ 2K QHD 360
on February 20, 2023
Posted by: Anonymous
from St Catharines
Cool camera! I have been looking for a dome camera and came across this one from Defender. I love everything about it. Color night vision and great PTZ function. I didn't know that it had motion tracking too which I absolutely loved! I was considering buying a second one because one corner of my home isn't in the cameras field of view but then I noticed my camera was moving and it literally tracked the person walking in front of my home. This camera is great! By the way, I had another Defender camera that I had for over 10 years and this is a great upgrade!
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 21, 2023
Hello, Thank you for your wonderful review and for being a loyal Defender Customer. We are thrilled to hear you love the camera's features from color night vision to PTZ! Motion tracking is such a cool new feature to be able to capture the whole picture. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Product!
on February 15, 2023
Posted by: Alexandra D
from Niagara, Ont
Gender:Female
I had an amazing experience with Defender. Shipping was super quick and setting up the camera was simple. Getting it connected to the app only took me a few minutes. The customer service was outstanding, and the product was exactly what I was looking for. It even has a motion tracking feature, pretty cool! I would highly recommend this purchase.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 16, 2023
Hello, Thank you for your wonderful review! We are happy to hear it arrived quickly, and connecting was easy. We are thrilled to hear you loved the Customer Service, as your feedback is very important to us at Defender. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Loving It! Awesome upgrade.
on February 9, 2023
Posted by: Maha M
from Niagara
Gender:Female
What's not to love! This camera is feature packed with motion tracking, a full 360 degree pan and tilt, color night vision, two-way talk, and spotlight and siren deterrence. Watching the camera in action, tracking motion is pretty cool and it helps me cover more of my yard. Overall, the price is right, the features are awesome and the installation couldn't have been simpler. I highly recommend Guard Pro PTZ!
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 9, 2023
Hello Maha, Thank you for your 5-star review! We are happy to hear you love all the features, from the 360 views to color night vision. Thank you for recommending Guard Pro PTZ to your friends and family. Thank you for choosing Defender to protect what matters most. Amanda M. | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com