Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Average customer rating
4.7
(1,271 Reviews)
Rating breakdown 1,271 reviews
5 Stars
973
4 Stars
235
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,125 out of
1,169)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Customer Rating
1
Unsatisfactory
on April 25, 2018
Posted by: Swindled
from Little Rock, Arkansas
Gender:Male
Length of ownership:6 months
The picture is like trying to look through a glass of dirty water and the picture is delayed by at least 1.5 seconds with the camera only 10 feet from the monitor in a wide open room, and the intercom takes significantly longer. The range and connectivity are spotty at best. Unless you have direct light on the lens, it will stay in black and white the whole time. Which makes it completely useless considering you have to blind the camera to engage the regular color picture. Can't set motion detection individually as they claim you can. Would make a good toy for a 12-13 year old with too much time on their hands. It's been 7 months since my purchase, i've pretty much rendered it useless. I'd see a potential criminal in my bedroom face-to-face before anything registered on the monitor.
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Product !
on April 24, 2018
Posted by: JTC1
from Benton, KY
Gender:Male
Length of ownership:1 week
This was one of the best purchases I have ever made. This is a simple to use product for anyone to use. Very impressed with the Quality of the picture especially at total darkness. With the porch light out i can see about a hundred feet. Also BUY !
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
on April 24, 2018
Posted by: Tonto Goldberg
from North Charleston South Carolina
Gender:Male
Length of ownership:3 months
I'm happy with the product this far. I would purchase another one
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Good Overall Value
on April 23, 2018
Posted by: Elliot S
from Myrtle Beach, SC
Gender:Male
Length of ownership:1 week
To Darrielle:
Unit was easy to setup. Very good daytime image quality. Night vision could be better
Overall happy with my purchase.
Unit was easy to setup. Very good daytime image quality. Night vision could be better
Overall happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
great security system
on April 23, 2018
Posted by: stanann2
from Florida,USA
Gender:Male
Length of ownership:1 month
I bought this system 3 weeks ago and I love it being a senior cititzen it was very easy to install.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great system
on April 19, 2018
Posted by: Mitch72
from Beggs Ok
Gender:Male
Length of ownership:1 week
No problems mounted cameras plugged in, plugged in monitor turned on system working. Entered menu set what I wanted I'm in business.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great product
on April 19, 2018
Posted by: REA 7321
from New Mexico
Gender:Male
Length of ownership:1 week
Got the product and works great.. The only thing is you should have better instructions on setting up the 7" monitor..
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great product
on April 18, 2018
Posted by: Jamann
from Stamford, Ct
Gender:Female
Length of ownership:1 week
Had a system before but these are the best by far. Easy to install and simple to operate. Great clarity and worth the money.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com