Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Average customer rating
4.7
(1,269 Reviews)
Rating breakdown 1,269 reviews
5 Stars
971
4 Stars
235
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,124 out of
1,168)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Customer Rating
5
Pleasantly surprised by the customer service
on August 1, 2018
Posted by: Will M
from Washington DC
Gender:Male
Length of ownership:6 months
I was hoping this would not be some fly by night company that abandoned it's customers once they made their purchase. I needed to replace my power adapter and it was under warranty. Daniela helped me out and she was very nice. Once I submitted my proof of purchase, I was sent the replacement part. I found her to be pleasant and wanting to help, not simply just doing her job.
Additionally, I am pleased by the camera. I have two but might buy an additional one. They have a pretty clear picture. It's not HD but you're able to see clearly people being recorded. I set up my monitor in the bedroom. I like the fact that it has sound. It's an easy setup - just plug and play.
Additionally, I am pleased by the camera. I have two but might buy an additional one. They have a pretty clear picture. It's not HD but you're able to see clearly people being recorded. I set up my monitor in the bedroom. I like the fact that it has sound. It's an easy setup - just plug and play.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy Set Up1
on August 2, 2018
Posted by: HOPDDS
from Frisco, Texas
Gender:Female
Length of ownership:1 week
We recently purchased this security system for our new business.We love the easy set up!! Easy to use!!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Wireless,Low cost,user friendly!
on August 2, 2018
Posted by: Tapp2000
from Plainfield CT.
Gender:Male
Length of ownership:1 month
Bought this system to replace an Uniden wireless system. Easy to set up and use. Disappointed no battery back up or mobile viewing. Great value for the money. Will probably buy two additional cameras. Also no user manual included, just online.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
bon produit
on August 2, 2018
Posted by: dino
from montréal
Gender:Male
Length of ownership:1 week
j aurais aimer plus de porter de connection entre le moniteur et les camera meme pas 100 pied et de la difficulte avec la transmission
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Love this Security System!
on August 2, 2018
Posted by: Saysay
from F[orence South Carolina
Gender:Female
Length of ownership:1 week
I just got it today. I set it up in less than 30 minutes! This is what I needed. I hope it continues to do the job! Day time viewing is excellent, night time viewing is great! Simple and it works! I will be ordering 2 more cameras. I am feeling secure already.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Better than I expected
on August 3, 2018
Posted by: JBWil
from TEXAS
Gender:Male
Length of ownership:1 month
I got this system for my elderly aunt who was concerned about nighttime noises. I got it set up quickly and it worked perfectly as soon as I plugged it in. The picture is good, and the controls are fairly easy to operate. The only drawback is that there are not detailed instructions included with the product. I had to come back home and print them off from the website. At least they are easy to follow. Otherwise, the system seems to be the answer to giving my aunt peace of mind. I wouldn't mind having the same system myself.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Simple,simple,simple.
on August 4, 2018
Posted by: Victor 25
from Grand Junction,Co.
Gender:Male
Length of ownership:1 month
Verry simple to set up and use, took it out of box,plugged it in and that was it,ready to go.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
easy set up, great picture
on August 4, 2018
Posted by: carr
from jamestown, pa
Gender:Female
Length of ownership:1 week
This customer did not provide a text review.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com