Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Average customer rating
4.7
(1,273 Reviews)
Rating breakdown 1,273 reviews
5 Stars
973
4 Stars
235
3 Stars
29
2 Stars
16
1 Star
20
96%of customers recommend this product.
(
1,125 out of
1,170)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Customer Rating
5
Very easy set up
on September 24, 2018
Posted by: cleo
from cali
Gender:Male
Length of ownership:1 month
Easy operation, great picture, feel secure with it!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great camera system
on September 23, 2018
Posted by: Dirt hauler
from BAKERSFIELD
Gender:Male
Length of ownership:1 month
I have had the defender for about 4 weeks now . A week ago the moniter was
showing camera #2 was out of range. I went out and looked at the camera and
it didnt appear to have any power to it. I went in to the garage and the plug was
plugged in. So I unplugged it and plugged it back in again. Everything was working again. It must of reset. Other than that the defender is working great. I love it
so far.
showing camera #2 was out of range. I went out and looked at the camera and
it didnt appear to have any power to it. I went in to the garage and the plug was
plugged in. So I unplugged it and plugged it back in again. Everything was working again. It must of reset. Other than that the defender is working great. I love it
so far.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
1
on September 23, 2018
Posted by: Kevie
from Ky
Gender:Male
Length of ownership:3 months
I bought this camera and for the first month worked great. Now its keepings saying out of range Im in the process of returning it and hopefully I will get a good one this time.
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com
Customer Rating
5
on September 22, 2018
Posted by: Bob1963
from Illinois
Gender:Male
Length of ownership:1 week
This customer did not provide a text review.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Defender Phoenixm2
on September 21, 2018
Posted by: Sniper 13
from Euclid Ohio
Gender:Male
Length of ownership:1 month
I bought the PhoenixM2 system because I wanted h.d. night vision security system that also required no computer or downloads or drilling into my house. The Phoenix system checked all the boxes. I had this system up and running in less than a hour☆☆☆☆☆. After approx. A week my system started to get some interference that caused my front yard camera to loose connection. I contacted the customer service dept. "Darrielle" who responded within a hour. After several simple suggestions to correct the problem, I had to send my unit back. Well with constant communication updates Darrielle had a brand new unit on my front door in less than a week. My new unit runs as flawless as the original did without the interference. These cameras are amazingly clear day or night,the moniter has loads of features and is very simple to operate. Thank you so much Defender and especially Darrielle.
Written by a customer while visiting defender-usa.com
Customer Rating
5
High Quality, Easy Install and Affordable!
on September 21, 2018
Posted by: cbmusicasiempre
from Bethlehem
Gender:Male
Length of ownership:1 month
Purchased this for additional peace of mind at home and it has exceeded my expectations. A breeze to install. High quality recording capabilities, with a convenient user-friendly monitor. Everything one needs for a basic security setup.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Customer Service
on September 21, 2018
Posted by: Sam H
from Dearborn Heights
Gender:Male
Length of ownership:3 months
I have been using this unit for about three months now and everything works great.
The only problem I had was that the cameras kept loosing connection and the unit displayed an out of range message. I contacted support and Darrielle quickly diagnosed and helped me resolve the issue with a very simple firmware update.
No more out of range issues. Thank you for the Great Customer Service.
The only problem I had was that the cameras kept loosing connection and the unit displayed an out of range message. I contacted support and Darrielle quickly diagnosed and helped me resolve the issue with a very simple firmware update.
No more out of range issues. Thank you for the Great Customer Service.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy Installation!
on September 19, 2018
Posted by: Portcall
from Ventura, CA
Gender:Male
Length of ownership:1 month
I purchased this about a week ago and once it arrived I had it up and running in 15 minutes. Super easy to install the camera. No wires, plug and play. Great clarity and I'm very happy with this unit.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com