Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Average customer rating
4.7
(1,269 Reviews)
Rating breakdown 1,269 reviews
5 Stars
971
4 Stars
235
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,124 out of
1,168)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Customer Rating
5
Very nice unit.
on March 24, 2018
Posted by: LRJH
from Alberta, Canada.
Length of ownership:1 month
I've been using this for about two weeks now, and am very pleased. It was easy to set up, and works well. I was replacing an older Defender system that lasted more than fifteen years, so I am very familiar with the product. I was happy to see the new one seems to be even better quality. I miss not having the remote, but the buttons are almost as easy to use. I have the cameras outside, at quite some distance, and they work great. I've tested all the features now, and everything works as stated. Great purchase.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to set up
on March 24, 2018
Posted by: Joe253
from Minneapolis, Mn.
Gender:Male
Length of ownership:1 week
It took one hour and it was working great.
Clear pictures and the intercom is a nice feature.
Great product.
Clear pictures and the intercom is a nice feature.
Great product.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy Install & use
on March 25, 2018
Posted by: GaryB
from Jackson, Ohio
Gender:Male
Length of ownership:3 months
Just got this unit installed, it was a gift for Christmas and was easy to install and easy to set up and use. Thought it would be hard for me(SENIOR CITIZEN) but was easy to do. Very happy so far with my gift.........
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Good buy
on March 25, 2018
Posted by: LadyBug68
from El Paso, Tx.
Gender:Female
Length of ownership:1 week
East to set up and very clear picture. love hoe it looks when u zoom on it.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great picture, features, ease of set-up
on March 25, 2018
Posted by: kerryann900
from El Paso, TX
Length of ownership:1 year or longer
We bought this a year ago for my husband's gallery. He is a technophobe and refused to install it. I was intimidated as well. Then we found that if was not necessary for the gallery, but I wanted it as a cat cam :)
The system really is plug and play. I plugged in one camera (not using both right now), popped the memory card in, and then plugged in the monitor. Instant clear picture! I then downloaded the manual from the website and spent about an hour reading it and exploring the features. The manual offers super clear, easy to follow instructions. Within that hour I had figured out how to set today's date and time, how to record with motion activation or at specific days/times of day, alarm (if a cat, or anyone), walks in front of it, automatic reuse of storage area when tape is full, and how to review and delete recordings.
It is super user-friendly, and I'm extremely happy I finally got the guts to install it. I should have done this a year ago :)
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
E-Z as 3.14....
on March 26, 2018
Posted by: SJKJ4
from New Hampshire
Gender:Male
Length of ownership:1 week
A great purchase and easy to install as well as setting up. The videos and manual provided all the assistance required for a person that is not "tech" savvy. I am very satisfied with the quality of the pictures. The first night we set it up, we recorded a bear walking across our front yard on a pitch black night with no visible lights from anywhere. The camera's IR lights worked well.
Nicely design product.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
easy install
on March 26, 2018
Posted by: mikeyz
Gender:Male
Length of ownership:1 week
works better than i thought for the price.ease of button use.other than the 15 min i spent running the wires it worked as soon as i powered it up.amazed at what it does,nobody gets up my walk way w/o the system taping it.i like that i can watch live video or use the sleep feature and it alerts you and you see it at the same time,awesome......clear picture,night vision is real nice.field of view and distance are also good.this is a simple install,screw the camera down,run power wire to camera,set monitor on a shelf or wall mount,plug in monitor,turn it on and you have live video.so easy......love it.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Excellent unit for the price.
on March 27, 2018
Posted by: Walter
from San Clemente, California
Gender:Male
Length of ownership:6 months
Both Daniela and Suzanne did their best to solve my problem. My two camera unit works non stop. My four camera unit has been performing just as great. I can check my house from Europe. Have purchased three systems altogether.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com