Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Average customer rating
4.7
(1,273 Reviews)
Rating breakdown 1,273 reviews
5 Stars
973
4 Stars
235
3 Stars
29
2 Stars
16
1 Star
20
96%of customers recommend this product.
(
1,125 out of
1,170)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Customer Rating
5
Best camera for smart budget buyers :)
on April 14, 2024
Posted by: Anonymous
from Ontario Canada
I'm never one to write a review this but this camera is 11/10 the pro's
no WiFi internet connection so no man in the middle attacks in home network
No BS monthly subscription for cloud storage
Because all footage is stored locally and none there is not Internet connection you can live free knowing that there is no peeping Tom watching your cameras
IR works well the ir LED's could be brighter but that's an easy fix with a ir light bar
The detection on the camera is to good it's amazing I have it set to low in day time and med in night time high will tell you if the air moves at all
Cross talk works extremely well shocking that not only is it clear but the speaker on the camera doesn't sound like complete garbald crap it's clean crisp and works well
The setup prosses is short and extremely easy pairing is a walk in the park everything is well documented and well thought out
The price is "high" but not recurring so will save you hundreds in just a few short years
Video is all stored locally on an SD card this is it's biggest pro as replacement sd cards are extremely cheap and you can have many takes 5 seconds to swap out
Cons the SD card that comes with it is in usable as it's way to small and would need to be wiped every few days if not a week I wouldn't know as I bought a 128gb SD card and that got us a Month and a half of recording if your not broke like me tho buying a 512 gb SanDisk SD card is not much money on Amazon and would get you close to a year of recordings buying 2 would give you easy hot swap storage
Would have preferred m.2 SSD storage tho I have no idea how expensive this would make the set up and for most users they might be scared to change an m.2 but throwing in a cheap 1tb m.2ssd would be way better than sd as it's far more reliable
The power cord is laughably short I have a very small house and it was to short for the shorter run however the power cord is a common cable so I just bought a extension for it male to female barrel plug
BIGGEST CON there is no info on witch barrel jack the camera uses anywhere I had to measure it myself and hope I got the right one I did but still please put this info in your parts list
Written by a customer while visiting defender-usa.com
Posted by: Loris
from Albany, OH
Verified Purchase:Yes
Great cameras! Easy to set up. Easy to use. Nice to be able to have security system without wi-fi.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
I am extremely please with this product line.
on September 14, 2023
Posted by: Concerned Son
from Tennessee
Verified Purchase:Yes
I already had a monitor and 4 cameras. I bought this to add to the mix. I love these cameras. As soon as I can get WiFi run in my Mom's home (waiting on the power company to run the fiber out her way) I will be changing over to your other product lines. But for now these are amazing and do the job. I am a customer for life. No worries.
Written by a customer while visiting defender-usa.com
Posted by: C Smith
from Western NC
Verified Purchase:Yes
Very movable. can place just about anywhere to see things that need to be seen at times.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Long last camera( and very late review ).
on June 17, 2023
Posted by: Mario S
from Gatineau
Hi, i bought the non wi-fi system in 2011 since i had my 2 trucks exploded in my driveway at night. Never regret this buy. Never get any other intrusion on my property.I still have my 4 camera system and use it all the time. Pictures could be a little better and does not keep a good tracking of the time but overall i like them. Good range of detection .
I would recommend this to a friend!
Response from defender-usa.comBy Defender, June 19, 2023
Hello Anonymous! Thank you for taking the time to review the 4K Sentinel security system. We are so glad to hear you are happy with the system. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Sentinel. Thank you for choosing Defender to protect what matters most.
Amanda M. | Defender Customer Experience Supervisor
Amanda M. | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Posted by: Jerry93
from Thunder Bay Ontario
Verified Purchase:Yes
Great product. Completely simple set up. Good range. Definitely great the value.
Response from defender-usa.comBy Defender, June 5, 2023
Hi Jerry93!
Thank you for taking the time to review the PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras. We would greatly appreciate you speaking with your friends and family about your experience with Defender. Without you and our other customers, Defender would not be the name it is today!
Best regards,
Yvonne M. Defender Customer Experience Expert
Thank you for taking the time to review the PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras. We would greatly appreciate you speaking with your friends and family about your experience with Defender. Without you and our other customers, Defender would not be the name it is today!
Best regards,
Yvonne M. Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: A M R
from Ohio
Verified Purchase:Yes
Love this system. It is very versatile and you find out more and more functions exist the longer you use it. I needed a non wi-fi security system to monitor my neighbors of disrespectful behavior and now I have clear proof. Defender Phoenix M2 has totally surpassed my expectations.
Response from defender-usa.comBy Defender, May 17, 2023
Hello AMR, Thank you for your 5 star review! We are happy to hear that the Phoenix has surpassed your expectations and allows you to keep a watchful eye on your property. Thank you for choosing Defender to protect what matters most.
Best Regards, Amanda M | Defender Customer Experience Supervisor
Best Regards, Amanda M | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Posted by: rick45678
from mid west
Verified Purchase:Yes
Phoenix cameras are doing great so far. Easy to install and aim. Great picture. Reminds me of old 1st Alert only better. Use wired cameras for area overview and these focus on one area after wired showed Intruder but not details, these do. Great addition.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, May 15, 2023
Hello Rick, Thank you for your review. We are happy to hear that you are enjoying the system. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Supervisor.
Written by a customer while visiting defender-usa.com