Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Average customer rating
4.7
(1,270 Reviews)
Rating breakdown 1,270 reviews
5 Stars
972
4 Stars
235
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,124 out of
1,168)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Customer Rating
4
Great Buy!
on July 14, 2018
Posted by: KatGiavannia
from Florissant, MO
Gender:Female
Length of ownership:1 week
I bought this about a week or so ago. Overall I'm happy with this system. It was not that expensive with easy set up. I was quite impressed with daytime picture quality along with decent night time vision. Viewing range is good. The monitor fits well on my night stand although wish it was a touch screen. Mobile viewing would've also been a great feature but overall a good product. Will definitely add 2 more cameras to complete the system.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy set up, Works great
on September 2, 2021
Posted by: Ann R
from Tucson, AZ
I've had these cameras for a couple of weeks. The set up was a breeze. Basically, plug in & start using after making adjusting a few settings like the time and sensitivity. They seem to be working great. I don't have wi-fi, so this is a perfect solution for me. I can easily monitor them from home.
Response from defender-usa.comBy CX, September 2, 2021
Hello Ann, Thank you for your wonderful review. We are so happy to hear that you found the setup a breeze! We are so happy that this is the perfect internet-free option to protect your home and what matters most! Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: ForUs
from WV
Verified Purchase:Yes
We bought this to add on to our current security system and now we have full views of our property. Love the two way talk.
I would recommend this to a friend!
Response from defender-usa.comBy Cx, September 6, 2021
Hello Forus, Thank you for your review. We are thrilled to hear that you love the system and the two-way talk feature! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: ArmyMom
from Western NY
Gender:Female
Verified Purchase:Yes
No internet connection to be hacked. Beautiful quality and night vision mode.
I would recommend this to a friend!
Response from defender-usa.comBy CX, September 15, 2021
Hello ArmyMom, Thank you for your review. We are happy to hear you love that the Phoenix is internet-free, has beautiful quality, and has great night vision. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: SusanS
from North Carolina
Gender:Female
Verified Purchase:Yes
I am very please with this system. It took less than 5 minutes to remove from the box and install. The monitor is small enough to fit on my office desk without getting in the way and the picture is incredibly clear. Audio is very sensitive and a great feature.
Response from defender-usa.comBy CX, October 8, 2021
Hello Susan,
Thank you for your review. We are happy to hear how quickly and easily you were able to set up the Phoenix system! Being able to not only see what is going on, but also clearly hear and speak through the monitor to the cameras is a feature we are very happy to hear you are enjoying. Thank you for choosing Defender to protect what matters most! Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Thank you for your review. We are happy to hear how quickly and easily you were able to set up the Phoenix system! Being able to not only see what is going on, but also clearly hear and speak through the monitor to the cameras is a feature we are very happy to hear you are enjoying. Thank you for choosing Defender to protect what matters most! Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: walter p
from Bc
Gender:Male
Verified Purchase:Yes
This set is really nice easy to use and good quality
Response from defender-usa.comBy D, March 16, 2022
Hello Walter,
Thank you for your great review! We are thrilled to hear you find the system easy to use and love the quality!
Thank you for choosing Defender to protect what matters most.
Best Regards, Amanda M. | Defender Customer Experience Expert
Thank you for your great review! We are thrilled to hear you find the system easy to use and love the quality!
Thank you for choosing Defender to protect what matters most.
Best Regards, Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: The Pig Stand
from Wichita Falls
Verified Purchase:Yes
Very happy with this purchase. Easy set up, clear video and audio. No problems! Already caught a thief. I feel I have more control over my retail outlet.
Response from defender-usa.comBy Defender, October 4, 2022
Hello Pig Stand, Thank you for your 5 star review. We are happy to hear that you were able to catch a thief and protect your business. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
4
Long last camera( and very late review ).
on June 17, 2023
Posted by: Mario S
from Gatineau
Hi, i bought the non wi-fi system in 2011 since i had my 2 trucks exploded in my driveway at night. Never regret this buy. Never get any other intrusion on my property.I still have my 4 camera system and use it all the time. Pictures could be a little better and does not keep a good tracking of the time but overall i like them. Good range of detection .
I would recommend this to a friend!
Response from defender-usa.comBy Defender, June 19, 2023
Hello Anonymous! Thank you for taking the time to review the 4K Sentinel security system. We are so glad to hear you are happy with the system. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Sentinel. Thank you for choosing Defender to protect what matters most.
Amanda M. | Defender Customer Experience Supervisor
Amanda M. | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com