Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Average customer rating
4.7
(1,273 Reviews)
Rating breakdown 1,273 reviews
5 Stars
973
4 Stars
235
3 Stars
29
2 Stars
16
1 Star
20
96%of customers recommend this product.
(
1,125 out of
1,170)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Customer Rating
4
good purchase
on September 10, 2020
Posted by: robert2020
from az
so far working good. it is what i expected.happy with purchase.
I would recommend this to a friend!
Response from defender-usa.comBy CX, September 11, 2020
Hello robert2020! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Anonymous
from Sudbury Ontario Canada
Gender:Male
Verified Purchase:Yes
i use this system for work on our jaw crusher with my tower a distance away with no problems
I would recommend this to a friend!
Response from defender-usa.comBy CX, September 11, 2020
Hello anonymous! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
Excellent! I’m going to need to buy 2 additional cameras. Please advise
Response from defender-usa.comBy CX, September 9, 2020
Hello anonymous! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Extra cameras are available on our website under our accessories tab! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience
Melissa C. | Defender Customer Experience
Written by a customer while visiting defender-usa.com
Customer Rating
3
Works great
on September 8, 2020
Posted by: DMVx
from Marathon, Florida
Gender:Female
Really like the camera and monitor but after 8 months the monitor just died. Should be covered, I sent an online warranty notice but have not heard anything.
Response from defender-usa.comBy CX, September 9, 2020
Hello DMVx! Thank you for taking the time to review your PhoenixM2 security system. We are sorry to see that you are having trouble with your system and would love to help! I do see that you have filled out a warranty registration but not a contact us form! I have created a case for you and will have a Customer Experience Expert reach out to you today! Our Team is also available through Live chat on our website Monday to Friday from 8 am to 4 pm EST should you need assistance!
We look forward to getting you back up and running, DMVx!
Melissa C. | Defender Customer Experience
We look forward to getting you back up and running, DMVx!
Melissa C. | Defender Customer Experience
Written by a customer while visiting defender-usa.com
Posted by: Anonymous
from Northeast IN
Gender:Female
Verified Purchase:Yes
These Defender camera systems are great for our use watching the things that walk thru our yard at night and being able to capture this on the scan disk is fun to have. We live on a lake, in the woods in Northeast IN and seeing the night visitors is very interesting. Waiting to spot a passing Bigfoot. So glad we purchased 2 units.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Tilap
from Montreal, Canada
Gender:Male
Verified Purchase:Yes
I bought this 2 weeks ago , outstanding customer service , fast delivery , and picture is so clear ! It is really a quality product and at that price it really worth every penny. I do recommand thanks
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Very clear viewing
on September 8, 2020
Posted by: babe54
from Canton, OH.
Cameras have provided my family with an extra set of eyes and a sense of security. Very easy setup. I plan to buy another camera!
I would recommend this to a friend!
Response from defender-usa.comBy CX, September 8, 2020
Hello babe54! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
GREAT PRICE
on September 7, 2020
Posted by: vabkbelt
from Spotsylvania, Virginia
Gender:Male
INSTALLING PHOENIX M2 with 1 camera and PhoenixM2 with 3 Cameras
Easy Installation, but could use Installation and Users Guide
Easy Installation, but could use Installation and Users Guide
I would recommend this to a friend!
Response from defender-usa.comBy CX, September 8, 2020
Hello vabkbelt! Thank you for taking the time to review your PhoenixM2 security system. As we are an environmentally conscious company, all manuals can be found on our support page on our Defender Cameras website! We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com