Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Average customer rating
4.7 out of 5
4.7
(1,271 Reviews)
Open Ratings Snapshot
Rating breakdown 1,271 reviews
5 Stars
973
4 Stars
235
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product. 
(
1,125 out of 1,169
)
Best Buy Privacy Policy
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Customer Rating
4 out of 5
4
QuickSepUp
on September 20, 2020
Posted by: Cinderella
from backyard
Gender:Male
the record time is much shorter that i anticipated but the unit installed and worked first try
I would recommend this to a friend!
Response from defender-usa.comBy CX, September 22, 2020
Hello Cinderella ! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you found the install to be hassle free! If you find that you are not happy with the recording time you can adjust the system to record on motion only or you can add a larger SD card! The PhoenixM2 can have up 128GB of storage added! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Better than expected
on September 14, 2020
Posted by: Rodd
from N.E. Washington St.
Gender:Male
Very clear picture,
Next time my fence gets knocked over there will be video the judge can have a look at.
Second camera is for watching the wildlife.
Very happy with the system,, so far
I would recommend this to a friend!
Response from defender-usa.comBy CX, September 15, 2020
Hello Rod! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Plug & play !
on September 13, 2020
Posted by: Harley Guy
from Madison, MS
Gender:Male
I got this system & found it's a true plug & play ! The cameras are already paired with the monitor so all I had to do was mount the cameras, very easy system to install.
I would recommend this to a friend!
Response from defender-usa.comBy CX, September 14, 2020
Hello Harley Guy! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the plug and play set up and the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Everything look fine AWESOME VIEW !
on September 12, 2020
Posted by: May may
from Eastover SC
Gender:Female
I got this a few weeks ago and so happy that I did
Just one question I wanted a larger monitor ,how can I change my monitor
Or is their a adapter I can use ,
Thanks
I would recommend this to a friend!
Response from defender-usa.comBy CX, September 14, 2020
Hello May may! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! The PhoenixM2 does not have the capability to connect to a larger monitor, however, you can remove the SD card and place it into a computer or laptop to view footage on a larger screen! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Great picture
on September 10, 2020
Posted by: Raye
from Missouri
Gender:Male
I can't believe the quality of the video. It is great even in the night mode and very easy to set up.
I would recommend this to a friend!
Response from defender-usa.comBy CX, September 11, 2020
Hello Raye! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the video quality as well as the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Start up test
on September 10, 2020
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
It starts up easy right out of the box. I have not placed the cameras yet but looks like a good system.
I would recommend this to a friend!
Response from defender-usa.comBy CX, September 11, 2020
Hello anonymous ! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
4 out of 5
4
good purchase
on September 10, 2020
Posted by: robert2020
from az
so far working good. it is what i expected.happy with purchase.
I would recommend this to a friend!
Response from defender-usa.comBy CX, September 11, 2020
Hello robert2020! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Great system for crushers
on September 9, 2020
Posted by: Anonymous
from Sudbury Ontario Canada
Gender:Male
Verified Purchase:Yes
i use this system for work on our jaw crusher with my tower a distance away with no problems
I would recommend this to a friend!
Response from defender-usa.comBy CX, September 11, 2020
Hello anonymous! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
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