Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Average customer rating
4.7
(1,270 Reviews)
Rating breakdown 1,270 reviews
5 Stars
972
4 Stars
235
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,124 out of
1,168)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Posted by: Tony M
from Waterloo, IA
Gender:Male
Verified Purchase:Yes
Excellent product and easy to install. Set up was very easy and the cameras perform exactly as expected.
I would recommend this to a friend!
Response from defender-usa.comBy CX, May 17, 2021
Hello Tony! Thank you for taking the time to rate the Defender PhoenixM2 Security System with 2 Cameras. Without you and our other customers, Defender would not be the name it is today!
Yvonne M. | Defender Customer Experience Expert
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Anonymous
from Rochester NY
Gender:Male
Verified Purchase:Yes
Rather disappointed.. one of my cameras hesitates the picture when being viewed. I love the system and will attempt to fix myself.
I would recommend this to a friend!
Response from defender-usa.comBy CX, May 24, 2021
Hello Thomas. Thank you for taking the time to review your Defender PhoenixM2 Security System with 2 Cameras. We are very sorry to hear about your disappointment with the system. This issue may relate to interference and the range of the camera between the monitor. Other known factors that may reduce the range is the number of walls and other wireless products in the home. Please reach out to our support team. via e-mail or live chat for any further assistance, we will be glad to assist. https://www.defendercameras.com We are looking forward to helping you get the most out of your system!
Yvonne M. | Defender Customer Experience Expert
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy installation, works great!
on May 29, 2021
Posted by: Samisue
from Waynesburg, PA
Gender:Female
We are extremely pleased with this security system! It was easy to install, especially since we are not technologically savvy. The cameras wirelessly connect to the monitor with no wi-fi or iPhone app connection. I have been looking for SO long for this great product! Don't hesitate to buy it!
I would recommend this to a friend!
Response from defender-usa.comBy CX, May 31, 2021
Hello Samisue, Thank you for taking the time to review the Phoenix security system. We are so glad to hear you are happy with the Phoenix's easy installation and setup. We are thrilled that we were able to bring you the system that you have been looking for. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: FirstTimer
from Ontario Canada
Gender:Male
Verified Purchase:Yes
Excellent Service from start to finish without a single issue.
I would recommend this to a friend!
Response from defender-usa.comBy CX, June 8, 2021
Hello! Thank you for taking the time to review the Defender PhoenixM2 Security System with 4 Cameras. Our customer feedback is what matters most to us here at Defender! Without you and our other customers, Defender would not be the name it is today!
Yvonne M. | Defender Customer Experience Expert
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Family Pools
from Florida
Gender:Female
Verified Purchase:Yes
We LOVE the defender systems! Very happy I am a life long customer!
Response from defender-usa.comBy CX, June 8, 2021
Hello! Thank you for taking the time to rate the Defender PhoenixM2 Security System with 3 Cameras. Our customer feedback is what matters most to us here at Defender! Without you and our other customers, Defender would not be the name it is today!
Yvonne M. | Defender Customer Experience Expert
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Works as advertised
on June 17, 2021
Posted by: johnmb
from Wisconsin
Gender:Male
Easy to install and setup. Works as advertised and good value.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: HIGHLY APPROVED
Verified Purchase:Yes
You get to own the system,not pay an outrageous monthly fee.
Response from defender-usa.comBy CX , June 24, 2021
Hello HIGHLY APPROVED
Thank you for taking the time to review the Phoenix security system. We are thrilled to hear you are happy with the system, with no monthly costs or hidden fees and life time support, you never have to worry about paying anything extra for your home or business security. We are so glad to hear you are happy with the Phoenix. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Thank you for taking the time to review the Phoenix security system. We are thrilled to hear you are happy with the system, with no monthly costs or hidden fees and life time support, you never have to worry about paying anything extra for your home or business security. We are so glad to hear you are happy with the Phoenix. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great camera set will definitely stick to this com
on July 3, 2021
Posted by: Sudy
from Lumby bc
Gender:Female
Verified Purchase:Yes
Love them i have three cameras now my other screen hit the ground hard lol
I would recommend this to a friend!
Response from defender-usa.comBy CX, July 5, 2021
Hello Sudy! Thank you for taking the time to review the Phoenix security system. We are so glad to hear you are happy with the Phoenix. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com