Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Average customer rating
4.7
(1,273 Reviews)
Rating breakdown 1,273 reviews
5 Stars
973
4 Stars
235
3 Stars
29
2 Stars
16
1 Star
20
96%of customers recommend this product.
(
1,125 out of
1,170)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Customer Rating
5
Love it!
on November 28, 2016
Posted by: pamE
from Lansing, Michigan
Gender:Female
Length of ownership:1 week
We purchased this system to be able to see the garage side of our home. I couldn't be happier with this! Not only does it let me see the garage area and door but I can see all the way down my driveway! I love the fact that it can detect movement and record to the included sd card. There is a sleep mode on the monitor which turns the monitor on when motion is detected so the monitor doesn't have to stay on all of the time. Also love the built in microphone/speaker. If someone comes to the door you are able to speak to them and hear them!! My only issue is the lettering above the monitor buttons. It is so faint it is very difficult to read. A bright color lettering would have been very helpful. All in all, this is a great product and I would highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
a modern security system that is easy to set up
on November 27, 2016
Posted by: DMburg
from Martinsburg, WV, United States
Gender:Male
Length of ownership:1 week
We just got the system and set it up. So far it seems to work as advertised. There is a slight delay betw when the camera turns on and when it records, so a fast moving person could be missed.
The writing on the monitor is small and the color is close to the background so the buttons are hard to read without a flashlight and reading glasses. Eventually we’ll memorize which button does what.
The power cords to the cameras are probably ten feet long so it gives some flexibility in camera placement. I thought I’d have to get extension cords but we did okay without them.
We haven’t tried putting the SD card in our television or computer yet to see how things look on a larger screen. I expect the images to be clear based on the resolution settings.
The writing on the monitor is small and the color is close to the background so the buttons are hard to read without a flashlight and reading glasses. Eventually we’ll memorize which button does what.
The power cords to the cameras are probably ten feet long so it gives some flexibility in camera placement. I thought I’d have to get extension cords but we did okay without them.
We haven’t tried putting the SD card in our television or computer yet to see how things look on a larger screen. I expect the images to be clear based on the resolution settings.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great product
on November 24, 2016
Posted by: rc06
from Toronto, ON, Canada
Length of ownership:1 week
Did lots of research and this Defender PhoenixM2 caught my eye. Bought it online and took literally just seconds to get it working. (The longest time took was to locate power source for the camera.) Features provided are great. Very happy that I bought it. Had some questions later and called up the support and Daniela was so helpful and gave me the information right away.
Good product and good value.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellent Value
on November 23, 2016
Posted by: oldguy
from Prattville, AL, United States
Gender:Male
Length of ownership:1 week
I purchased this system because it did not need an internet connection to view and store video. I have a slow DSL internet and systems that view/record via the internet just will not work.
It was very easy to assemble and in less than about 15 minutes it was up and working. The picture was clear and even the night IR was impressive.
The only negative is that in even a short power failure it will not re-start automatically. The power button must be depressed.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy set up
on November 22, 2016
Posted by: splendor
from Springfield, IL, United States
Gender:Female
Length of ownership:1 week
We just installed this product and are very pleased so far. Much better than the last system we purchased.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
so much better than lorex system i had
on November 20, 2016
Posted by: duncan
from dallas,pa
Gender:Male
Length of ownership:1 week
i just bought this item but it already appears to be way better than the lorex i had which only lasted a few months before the monitor broke, this is much better made (not all plastic) and much easier to use....time will tell but i already believe that it it soon much better than what i had before...lorex customer service was horrible as well, hopefully this company will be better
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
good quality
on November 20, 2016
Posted by: jaaa
from glendale AZ>
Gender:Male
Length of ownership:1 week
easy setup,but having problems setting time to record as it records every 10 minutes instructions are for motion only, but could not get it to work.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
excellent product
on November 13, 2016
Posted by: Raja
from Toronto, ON, Canada
Gender:Male
Length of ownership:1 month
This is the camera i was looking for I got it now ..I don't have to rely on internet conncection or computer. it record it self on sd card. excellent picture quality, clear long range of live picture, very very good product
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com