Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Average customer rating
4.7 out of 5
4.7
(1,271 Reviews)
Open Ratings Snapshot
Rating breakdown 1,271 reviews
5 Stars
973
4 Stars
235
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product. 
(
1,125 out of 1,169
)
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Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Customer Rating
5 out of 5
5
Great product
on November 24, 2016
Posted by: rc06
from Toronto, ON, Canada
Length of ownership:1 week
Did lots of research and this Defender PhoenixM2 caught my eye. Bought it online and took literally just seconds to get it working. (The longest time took was to locate power source for the camera.) Features provided are great. Very happy that I bought it. Had some questions later and called up the support and Daniela was so helpful and gave me the information right away.
Good product and good value.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Excellent Value
on November 23, 2016
Posted by: oldguy
from Prattville, AL, United States
Gender:Male
Length of ownership:1 week
I purchased this system because it did not need an internet connection to view and store video. I have a slow DSL internet and systems that view/record via the internet just will not work.
It was very easy to assemble and in less than about 15 minutes it was up and working. The picture was clear and even the night IR was impressive.
The only negative is that in even a short power failure it will not re-start automatically. The power button must be depressed.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Easy set up
on November 22, 2016
Posted by: splendor
from Springfield, IL, United States
Gender:Female
Length of ownership:1 week
We just installed this product and are very pleased so far. Much better than the last system we purchased.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
so much better than lorex system i had
on November 20, 2016
Posted by: duncan
from dallas,pa
Gender:Male
Length of ownership:1 week
i just bought this item but it already appears to be way better than the lorex i had which only lasted a few months before the monitor broke, this is much better made (not all plastic) and much easier to use....time will tell but i already believe that it it soon much better than what i had before...lorex customer service was horrible as well, hopefully this company will be better
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
good quality
on November 20, 2016
Posted by: jaaa
from glendale AZ>
Gender:Male
Length of ownership:1 week
easy setup,but having problems setting time to record as it records every 10 minutes instructions are for motion only, but could not get it to work.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
excellent product
on November 13, 2016
Posted by: Raja
from Toronto, ON, Canada
Gender:Male
Length of ownership:1 month
This is the camera i was looking for I got it now ..I don't have to rely on internet conncection or computer. it record it self on sd card. excellent picture quality, clear long range of live picture, very very good product
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4 out of 5
4
No instructions, easy set up.....
on November 12, 2016
Posted by: Joe Dirt
from Princeton, Minnesota, United States
Gender:Male
Length of ownership:1 week
It did not come with a operators manual, but set up was easy. The cameras have really good night vision and nice clear day vision. seems to have pretty good range also.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Excellent Quality Video
on November 11, 2016
Posted by: Taterpicker
from Southern Idaho
Gender:Male
Length of ownership:1 week
Fires right up out of the box. Settings are easy to use. Wireless range is much better than my last system. Wish the monitor was a little larger or some way to connect to larger monitor.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
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