Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Average customer rating
4.7 out of 5
4.7
(1,270 Reviews)
Open Ratings Snapshot
Rating breakdown 1,270 reviews
5 Stars
972
4 Stars
235
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product. 
(
1,124 out of 1,168
)
Best Buy Privacy Policy
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Customer Rating
5 out of 5
5
Great cameras!
on September 8, 2020
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
Excellent! I’m going to need to buy 2 additional cameras. Please advise
Response from defender-usa.comBy CXSeptember 9, 2020
Hello anonymous! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Extra cameras are available on our website under our accessories tab! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Great system for crushers
on September 9, 2020
Posted by: Anonymous
from Sudbury Ontario Canada
Gender:Male
Verified Purchase:Yes
i use this system for work on our jaw crusher with my tower a distance away with no problems
I would recommend this to a friend!
Response from defender-usa.comBy CXSeptember 11, 2020
Hello anonymous! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
4 out of 5
4
good purchase
on September 10, 2020
Posted by: robert2020
from az
so far working good. it is what i expected.happy with purchase.
I would recommend this to a friend!
Response from defender-usa.comBy CXSeptember 11, 2020
Hello robert2020! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Start up test
on September 10, 2020
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
It starts up easy right out of the box. I have not placed the cameras yet but looks like a good system.
I would recommend this to a friend!
Response from defender-usa.comBy CXSeptember 11, 2020
Hello anonymous ! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Plug & play !
on September 13, 2020
Posted by: Harley Guy
from Madison, MS
Gender:Male
I got this system & found it's a true plug & play ! The cameras are already paired with the monitor so all I had to do was mount the cameras, very easy system to install.
I would recommend this to a friend!
Response from defender-usa.comBy CXSeptember 14, 2020
Hello Harley Guy! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the plug and play set up and the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
4 out of 5
4
QuickSepUp
on September 20, 2020
Posted by: Cinderella
from backyard
Gender:Male
the record time is much shorter that i anticipated but the unit installed and worked first try
I would recommend this to a friend!
Response from defender-usa.comBy CXSeptember 22, 2020
Hello Cinderella ! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you found the install to be hassle free! If you find that you are not happy with the recording time you can adjust the system to record on motion only or you can add a larger SD card! The PhoenixM2 can have up 128GB of storage added! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
4 out of 5
4
Installation
on September 29, 2020
Posted by: Jeffski
from WI
Gender:Male
Verified Purchase:Yes
Very easy to install went up in minutes very happy. Very satisfied with view of the camera.
I would recommend this to a friend!
Response from defender-usa.comBy CXSeptember 30, 2020
Hello! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Wireless system
on September 29, 2020
Posted by: Robert L
from Vancouver, WA
Gender:Male
Verified Purchase:Yes
The system is wonderful without using the internet
I would recommend this to a friend!
Response from defender-usa.comBy CXSeptember 30, 2020
Hello! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience
Written by a customer while visiting defender-usa.com
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