Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Average customer rating
4.7
(1,273 Reviews)
Rating breakdown 1,273 reviews
5 Stars
973
4 Stars
235
3 Stars
29
2 Stars
16
1 Star
20
96%of customers recommend this product.
(
1,125 out of
1,170)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 4 Cameras - Black
Posted by: Kerry
from Indiana
Verified Purchase:Yes
Purchased the PhoenixM2 with 2 cameras. Placed both cameras inside a metal-sided pole building about 350 ft from my house where I placed the monitor/receiver. Purpose of the system is to watch my cows during calving season. Easy setup....just attach the antenna & power cord.....ready to go. The signal from camera 1 was good. The camera 2 signal was in & out. I added a 7 ft extension cable to the antenna of camera 2 & extended the antenna to the exterior of the pole building. I now have strong signals & good pictures from both cameras. Even the night pictures are good. Support staff was very helpful. 5-star rating. Kerry 1/26/21
I would recommend this to a friend!
Response from defender-usa.comBy CX, January 27, 2021
Hello Kerry! Thank you for taking the time to leave a rating! Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Quality
on January 24, 2021
Posted by: MaryT
from AR
Received this unit as a present and it was easy to set up and operate. Microphone really picks up sounds and alerts me to things I had no idea were happening near the house.
I would recommend this to a friend!
Response from defender-usa.comBy CX, January 25, 2021
Hello MaryT! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to hear you are happy with the audio. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your PhoenixM2. Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Very good resolution and good price
on January 23, 2021
Posted by: dean3141
from Central Florida
I ordered the four camera system last month from Defender Cameras. I took it out of the box and played with it. It works so far. The cameras can send wireless videos signals through two or three concrete block walls with no problem. I will update the review after it is all set up.
I would recommend this to a friend!
Response from defender-usa.comBy CX, January 25, 2021
Hello dean3141! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to hear you are happy with the range. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your PhoenixM2. Without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Just what I was looking for
on January 16, 2021
Posted by: Wayne S
from Tampa Fl.
Gender:Male
Ordered Jan 13,2021 The camera and monitor worked right out of the box. The monitor has a bright clear image and the menu buttons make it easy to change settings. I'm impressed with the image on the monitor at night. An outside light isn't necessary although it does help.
I would recommend this to a friend!
Response from defender-usa.comBy CX, January 18, 2021
Hello Wayne! Thank you for taking the time to review the Defender PhoenixM2 Security System with 2 Cameras. We are so glad to hear you are happy with the system, the clear image and the night vision range. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your PhoenixM2 Security System. Without you and our other customers, Defender would not be the name it is today!
Yvonne M. | Defender Customer Experience Expert
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
I see you
on January 15, 2021
Posted by: Mike Eugene
from Lawrence, Ks.
Gender:Male
I boughy camera 3 days ago.
great instnt function. clear picture, and multible camers functions.
great instnt function. clear picture, and multible camers functions.
I would recommend this to a friend!
Response from defender-usa.comBy CX, January 18, 2021
Hello Mike! Thank you for taking the time to review the Defender PhoenixM2 Security System with 2 Cameras. We are so glad to hear you are happy with the system, the clear picture and the different functions. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your PhoenixM2 Security System. Without you and our other customers, Defender would not be the name it is today!
Yvonne M. | Defender Customer Experience Expert
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Mike w
Gender:Male
Verified Purchase:Yes
Wish it had a hdmi output on monitor or At least a rca so you could hook up a bigger tv also wish it had another camera. Other wise really nice for the price this will be our 2nd one. The other one gave up after several years
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Anonymous
from Tuscaloosa Al
Gender:Male
Verified Purchase:Yes
as good as my first one, but more cameras , super Cool!
I would recommend this to a friend!
Response from defender-usa.comBy CX, January 11, 2021
Hello Michael! Thank you for taking the time to review the Phoenix security system. Thank you for being such a loyal customer. We are thrilled to hear your system is working great and you are enjoy the picture quality. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5
phoenixM2
on January 6, 2021
Posted by: MaryC
from Kansas City, MO
I have had them since 2020 April, the clarity of the picture outdoors is great. I am able to communicate with people outside the door with no problem. 'The sensor gives me warning that someone is approaching.
I would recommend this to a friend!
Response from defender-usa.comBy CX, January 7, 2021
Hello MaryC! Thank you for taking the time to review your PhoenixM2 system. We are so glad to hear you are happy with the clarity and 2 way communication! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your PhoenixM2. Without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com