Customer reviews from defender-usa.com
Defender - AI POWERED Sentinel PoE NVR 4K Ultra HD Wired 16 Channel Security System, 16 Metal Cameras, 12TB HDD - White
Average customer rating
4.6
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
61
4 Stars
30
3 Stars
0
2 Stars
0
1 Star
1
97%of customers recommend this product.
(
75 out of
77)
Customer Reviews for Defender - AI POWERED Sentinel PoE NVR 4K Ultra HD Wired 16 Channel Security System, 16 Metal Cameras, 12TB HDD - White
Posted by: Bigdawg
from Georgia
Verified Purchase:Yes
I installed it over a week and have been please with it . The system was easy to install and setup . Will add cameras at a later time .
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
A great system to start with or to upgrade to!
on July 31, 2024
Posted by: JudyW
from N. Benton, OH
We've used Defender systems for many years and run a number of their systems and devices. We recently updated to the Defender 4K Sentinel POE system and pleased to have done so! The setup was simple, well documented, great image quality, ease of updates and love the functionality coupled with the Defender Empower App, that we use on both IOS and Android devices.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Dodum
from Florida
Verified Purchase:Yes
Clear video. Audio is subpar. The app closes down during playback. Would like to upgrade Defender product next time. Good value, however.
Written by a customer while visiting defender-usa.com
Posted by: PKUD
from Virginia
Verified Purchase:Yes
Love it but.... The set up was simple. The quality so far, so good. The human detection is meh. It keeps telling me every 15 minutes the same tree is a human. Or the bucket in my yard is a human. Trying to figure out the human setting. I wish the scheduling was easier too. Not intuitive. I hope I can figure it out. Follow the YouTube on how to share access. It's wonky. But it works if you follow the video's guidance.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Every items fast setup
on May 13, 2024
Posted by: Cheuk tam
from Little neck
I put this about two weeks ago and very happy with the item
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Anonymous
from Buena Park CA
Verified Purchase:Yes
Delivery was on time and nicely packaged.. I have not installed the units yet as I am still taking down my exciting security system, The only issue I would change is the massive weather guards that is on each camera input wire, when installing them on a wall or bulkhead you are forced to drill a 3/4" or larger hole just to get the wire through.. This is a major hole and takes a good sized drill leaving wall damage. The only option is having every camera using a junction box which is clumsy.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
4K NVR
on May 6, 2024
Posted by: Josh K
from Wisconsin
Replaced my old nightowl bnc system with this one. Great upgrade. Picture quality is a whole lot nicer. The app to see what is going on at home while your gone is great as well. System looks well made. Cameras have some weight to them and feel like good quality. Forewarning the nvr was set to human detection at first start up and does beep if there is anyone outside in the camera field of view. Kinda scared the bajesus out of us.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Love the security, yes you can view on a computer
on April 13, 2024
Posted by: Alisha H
from Orlando, FL
Installed in a day and very happy with the video quality. I don't use any detections, it's something I'm still on the fence about but I'll probably work on setting it up soon. Also, there is a way to use the app on the computer though using the software Bluestacks, it's a phone emulator for your computer and it's free.
Written by a customer while visiting defender-usa.com