Customer reviews from defender-usa.com
Defender - AI POWERED Sentinel 4K Ultra HD Wired 16 Channel PoE NVR Security System, 16 Metal Cameras, 12TB HDD - White
Average customer rating
4.7
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
61
4 Stars
30
3 Stars
0
2 Stars
0
1 Star
0
97%of customers recommend this product.
(
75 out of
77)
Customer Reviews for Defender - AI POWERED Sentinel 4K Ultra HD Wired 16 Channel PoE NVR Security System, 16 Metal Cameras, 12TB HDD - White
Customer Rating
5
Cameras are easy to set up and great features.
on August 18, 2023
Posted by: Hank Fish4Life
from Georgia
Verified Purchase:Yes
Love the features and the ease of the cameras and setup. I do wish the video was a little clearer at 30 feet off the road and was hoping I would be able to catch a license plate number. I do like the fact that the cameras work just on a twisted pair of cat5 cable.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, August 26, 2023
Hello Hank, Thank you for your wonderful review. Proud to hear that you love how easy the cameras are to set up. License plates can be more challenging to capture on video depending on the speed of the vehicle and the angle of the cameras, as well as the distance from the camera. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Posted by: Wiring Solutions of North
from Northwest Kansas
Verified Purchase:Yes
Really good support when I call in. The Sentinel system is working well and easy to install.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Erik M
from Santa Rosa, CA
Verified Purchase:Yes
This is a great camera system for the money. I actually bought the 4 camera system first and then realized that I needed more cameras to cover our large property. My advice is to buy a system with a box that can handle more cameras than you think you need right now. That way you can add cameras in the future without having to replace the main unit. Picture quality is very good. multi view, notifications, and incident search all work great. The only small issue is that it pauses frequently during playback for a few seconds each time. Other than that, this system rocks.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
2 systems installed - happy customers!
on November 24, 2023
Posted by: KevinS
from St. Catharines, Ontario
We had 2, 16 camera systems installed in our business. They replaced our older system. The installation of the cameras was quite simple and the set up took little time.
From a security perspective, we are pleased with the high quality of the video/feed and in reviewing past recordings, we found it easy to go back and find specific dates for review.
Over the years we have had three systems and following our research, we are certainly pleased with the Sentinel Defender camera systems.
From a security perspective, we are pleased with the high quality of the video/feed and in reviewing past recordings, we found it easy to go back and find specific dates for review.
Over the years we have had three systems and following our research, we are certainly pleased with the Sentinel Defender camera systems.
Written by a customer while visiting defender-usa.com
Posted by: DaveDIY
from St Albert
Verified Purchase:Yes
Very nice product at a great price, video quality is excellent.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
on December 12, 2023
Posted by: Rod Z
from DFW Texas
Install and set up was easy. Running wires in the attic is a challenge but would be for any brand. Recommend that you test all equipment and then pull wires and mount cameras. Note for possible improvement would be to use a better quality adjustment screws. They strip out very easily. Suggest using a high quality torx head screw. Had a problem with a couple of the cameras going offline, not sure why. I rebooted the NVR and they all reconnected. I had Lorex cameras for many years and I believe these are better quality and set up was much easier.
Written by a customer while visiting defender-usa.com
Posted by: Aunt B
from DFW Texas
Verified Purchase:Yes
The system could have came with better quality Ethernet cables like cat 6. Also I would have loved to known that the nvr needs to be within 30ft from internet modem before I set all the cameras and wires up 95ft away from my internet modem. The last thing i don't care for is video playback is rather complicated. There is only pause and fast forward, no rewind to go back in case you want to watch something over again and you cannot zoom in on playback footage. The instruction manual is rather lacking in a lot of details. Very informative on setting it up with you phone, everything else isn't.
However, the picture quality is absolutely amazing
However, the picture quality is absolutely amazing
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Parkside Place
from Charleston, WV
Verified Purchase:Yes
Just what we needed, and works as advertised. Easy or installation and good quality
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com