Customer reviews from defender-usa.com
Defender - AI POWERED Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System, 6 Metal Cameras & 1TB HDD - White
Average customer rating
4.7
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
58
4 Stars
27
3 Stars
0
2 Stars
0
1 Star
0
97%of customers recommend this product.
(
72 out of
74)
Customer Reviews for Defender - AI POWERED Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System, 6 Metal Cameras & 1TB HDD - White
Posted by: William E
from Jacksonville, Florida
Gender:Male
Verified Purchase:Yes
This is my 3rd Defender camera system. By far my new system has better cameras, audio and even security motion lights. The system is priced lower than the original system I purchased over 12 years ago. My only complaint is the user interface which to me, is not intuitive. It takes real digging to find out how to replay and save videos.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, January 31, 2023
Hello William, Thank you for your review. Thank you for being a loyal Defender customer. We are thrilled to hear you love the value, cameras, audio and motion lights. Thank you for your feedback on the interface, as we are always looking to improve. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Anonymous
from Edmonton, Alberta Canada
Gender:Male
Verified Purchase:Yes
Excellent product!! The wiring is easy to work with and the metal construction is fantastic!!
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 2, 2023
Hello Todd, Thank you for your 5-star review. We are thrilled to hear you love the products, their easy setup, and their construction. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Exactly What I Wanted From A Video Security System
on March 23, 2023
Posted by: Penticton Customer
from Penticton, BC, Canada
Gender:Male
Verified Purchase:Yes
The Sentinel 4K Bundle has all the features that I wanted in a video security system. No ongoing fees, no batteries to ever change, 4K video resolution, and simple to set up and operate. My total installed cost was about 20% of the cost of a similar "professionally" provided and installed system. I have already recommended it to a neighbour, who proceeded with his own purchase of a system.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, March 24, 2023
Hello Anonymous! Thank you for taking the time to review the 4K Sentinel security system. We are so glad to hear you are happy with the system. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Sentinel. Thank you for choosing Defender to protect what matters most.
Amanda M. | Defender Customer Experience Supervisor
Amanda M. | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Posted by: Kfizz
from WV
Verified Purchase:Yes
We upgraded from a Defender system that was several years old. This 4K system is awesome. The pictures are very clear, even at night. I also like that the color comes on when the light is activated. The system is easy to use and search and playback are also easy to use. I also like the advantage of having sound available which we did not have before. I highly recommend this system.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, March 30, 2023
Hello Kfizz, Thank you for your review and for being a loyal Defender customer. We are happy to hear you love the picture quality for both day and night, the sound, and easy to use NVR system. Thank you for choosing Defender to protect what matters most.
Best Regards, Amanda M | Defender Customer Experience Supervisor
Best Regards, Amanda M | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Customer Rating
5
This is a great camera system
on April 16, 2023
Posted by: Karen F
from WV
Gender:Female
We bought this system to replace an older wireless defender system. The cameras are great and so much clearer and the night vision is so easy to see everything. I also like that the color comes on when the lights are activated. Playback is very easy to use. Set up was very easy. I highly recommend this system.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, April 17, 2023
Hello Karen, Thank you for your 5-star review. We are thrilled to hear you love the cameras, night vision, and easy setup! Thank you for being a loyal Defender customer. Best Regards, Amanda M | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great reliable and fast
on April 28, 2023
Posted by: Mike kk
from Calgary, AB
Gender:Male
Fast login very clear picture and easy to set up. The cameras a very sturdy. My best system I’ve owned (out of ten or so)
I would recommend this to a friend!
Response from defender-usa.comBy Defender, May 1, 2023
Hello Mike, Thank you for your 5 star review! We are happy to hear that is this the best system you have owned! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Guard Pro. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Supervisor
Amanda M. | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great product
on April 30, 2023
Posted by: Emily H
from Hueytown
Gender:Female
My husband and I purchased the 16 POE camera set and have been enjoying the many options. The ease of installation was the first thing we noticed. I especially like the following: audio recording, footage in vivid color, white spot light, sharing the NVR, and the ability to view the detection page or my notifications prior to viewing playback. I am an old defender customer. When I listed my house to sell that was one of the features asked if it was staying. This is my second set since selling my previous house. The 4K color is great (clear and vivid). My preference is the wired set. I would definitely recommend this product to others.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, May 1, 2023
Hello Emily, Thank you for your wonderful review. We are thrilled to hear you love the system and all its great features. Thank you for choosing Defender to protect what matters most.
Best Regards, Amanda M | Defender Customer Experience Supervisor
Best Regards, Amanda M | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Posted by: NANNA GEE
from Hampton, Va
Verified Purchase:Yes
Great System for the money especially for a new business on a tight budget !
I would recommend this to a friend!
Response from defender-usa.comBy Defender, May 15, 2023
Hello Nanna Gee, Thank you for your wonderful review of the Sentinel system! We are happy to hear you love the value! Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Supervisor
Amanda M. | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com