Customer reviews from defender-usa.com
Defender - AI POWERED Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System, 6 Metal Cameras & 1TB HDD - White
Average customer rating
4.7
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
58
4 Stars
27
3 Stars
0
2 Stars
0
1 Star
0
97%of customers recommend this product.
(
72 out of
74)
Customer Reviews for Defender - AI POWERED Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System, 6 Metal Cameras & 1TB HDD - White
Posted by: PKUD
from Virginia
Verified Purchase:Yes
Love it but.... The set up was simple. The quality so far, so good. The human detection is meh. It keeps telling me every 15 minutes the same tree is a human. Or the bucket in my yard is a human. Trying to figure out the human setting. I wish the scheduling was easier too. Not intuitive. I hope I can figure it out. Follow the YouTube on how to share access. It's wonky. But it works if you follow the video's guidance.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Dodum
from Florida
Verified Purchase:Yes
Clear video. Audio is subpar. The app closes down during playback. Would like to upgrade Defender product next time. Good value, however.
Written by a customer while visiting defender-usa.com
Customer Rating
4
When everything's running they're a perfect camera
on August 27, 2024
Posted by: Anonymous
from Loganville Georgia
Verified Purchase:Yes
They're excellent cameras you see good day or night excellent monitor I keep having troubles with cameras it's my second unit I had to buy your replace two cameras for me I bought another camera and another whole system Right now they're working fine excellent thank you
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Luziaf
from Toronto
Verified Purchase:Yes
The cat5 cables that came with the equipment is garbage and is not connectorized for 568A or B standard.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Good value quality cameras but Settings limited.
on September 25, 2024
Posted by: JDG1
from Toronto ON
Verified Purchase:Yes
Good quality camera, easy to install. Design needs more flexibility to position anywhere and see image upright. Also gets a lot of false positive “human detection” even though we turned sensitivity to Low.
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great system.
on January 5, 2025
Posted by: Brad H
from Illinois
Highly recommend, 4k is awesome and each camera has audio, which is a huge plus for me.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Anonymous
from Buena Park CA
Verified Purchase:Yes
Delivery was on time and nicely packaged.. I have not installed the units yet as I am still taking down my exciting security system, The only issue I would change is the massive weather guards that is on each camera input wire, when installing them on a wall or bulkhead you are forced to drill a 3/4" or larger hole just to get the wire through.. This is a major hole and takes a good sized drill leaving wall damage. The only option is having every camera using a junction box which is clumsy.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Thorn
from Calgary, Canada
Verified Purchase:Yes
You changed your hookup technology, this new system can't be run in parallel with my previous Defender system. That's of little consequence, I'll run them side by side, but it wouldn't have been nice to have had a certain consistency.
Regardless, I'm a kern patron of your technology, and will be buying more as my business grows.
Regardless, I'm a kern patron of your technology, and will be buying more as my business grows.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com