Customer reviews from defender-usa.com
Defender - AI POWERED 4K Guard Pro Wi-Fi 6 Plug-in Security Camera with 64GB SD Card - White
Average customer rating
4.8
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
45
4 Stars
9
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
45 out of
45)
Customer Reviews for Defender - AI POWERED 4K Guard Pro Wi-Fi 6 Plug-in Security Camera with 64GB SD Card - White
Customer Rating
5
Defender cameras will exceed your expectations!
on August 9, 2025
Posted by: Jeff M
from Brunswick Ohio
These cameras are the best I’ve used. I’ve owned other comparable wifi cameras and nothing I’ve used even comes close to the Defender products. The ease of use, connectivity and user friendly Defender Guard app is flawless. I recommended these along with Defender products to all my family and friends and have even expanded my system to Defender wireless and POE Sentinel systems and every one gives me the same reliability and best resolution available.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: swedge
from Las Vegas, NV
Gender:Male
Verified Purchase:Yes
installed Camera with no problems. I had some problems getting my wifes phone connected. I received quick response from your support team and got that straightened out. The camera went offline on day two. There isn't an option in the app to refresh the camera connectivity. I tried pressing the reset button by holding it for 15-20 seconds. Still offline. Unplugging and restarting might be a tad difficult because the wiring is behind my DR Hutch. What can you offer?
Written by a customer while visiting defender-usa.com
Customer Rating
4
Nice image but very sensitive
on January 4, 2022
Posted by: FranceP
from Sherbrooke, Qc Canada
Gender:Female
As an owner of another competitive brand, I have decided to try this new model. My issue with previous brand was I was receiving too many alerts for triggers such as rain drops, flies, snow flakes, etc. The Defender Pro model was claiming it had a human detection and it would help to avoid false alerts.
After using the Defender Pro model fo a few months, I can say that it is not as efficient as I was expecting it. I am still receiving false alerts on rain, snow, etc. Although the image is very precise and that is what I like about this new model.
Don’t expect not to receive false alarms anymore with this model. My conclusion is if you really focus on this, you need to buy higher end equipment.
After using the Defender Pro model fo a few months, I can say that it is not as efficient as I was expecting it. I am still receiving false alerts on rain, snow, etc. Although the image is very precise and that is what I like about this new model.
Don’t expect not to receive false alarms anymore with this model. My conclusion is if you really focus on this, you need to buy higher end equipment.
I would recommend this to a friend!
Response from defender-usa.comBy CX, January 5, 2022
Hello France,
Thank you for your four-star review, and for taking the time to leave your feedback. We're sorry to hear that you are receiving some false alerts, please contact our support team, we would be happy to ensure that you are getting the most from your cameras. We're thrilled to hear that you find the image very clear and precise. thank you for choosing Defender to protect what matters most.
Best Regards,
Amanda M. | Defender Customer Experience Expert
Thank you for your four-star review, and for taking the time to leave your feedback. We're sorry to hear that you are receiving some false alerts, please contact our support team, we would be happy to ensure that you are getting the most from your cameras. We're thrilled to hear that you find the image very clear and precise. thank you for choosing Defender to protect what matters most.
Best Regards,
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Surprisingly great. Buying another one.
on January 4, 2022
Posted by: Brayden
from Calgary
This is a great standalone camera. Super clear. Spotlight is awesome. Recognizes faces and people. Alert feature works great too with the human detection.
I would recommend this to a friend!
Response from defender-usa.comBy CX , January 5, 2022
Hello Brayden,
Thank you so much for taking the time to review the Guard Pro camera. We are happy to hear that we were able to Exceed your expectations. We're thrilled to hear that you love the super clear picture, spotlight, and the human detection. Being able to receive alerts based on human detection is one of the best features of this new camera! We're so happy to hear that you will be purchasing an additional camera. Thank you for choosing Defender to protect what matters most.
Best Regards,
Amanda M. | Defender Customer Experience Expert
Thank you so much for taking the time to review the Guard Pro camera. We are happy to hear that we were able to Exceed your expectations. We're thrilled to hear that you love the super clear picture, spotlight, and the human detection. Being able to receive alerts based on human detection is one of the best features of this new camera! We're so happy to hear that you will be purchasing an additional camera. Thank you for choosing Defender to protect what matters most.
Best Regards,
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Simply the best cameras available.
on May 30, 2024
Posted by: GaMike
from Ga
I've had these cameras installed for over a year now. I absolutely love them!
I am currently a police officer and formerly Iran a security business dealing in surveillance systems for businesses primarily. I sold and installed the surveillance systems. These cameras are as good or better than most of the systems I sold to businesses and for only a Fraction of the cost.
I am currently a police officer and formerly Iran a security business dealing in surveillance systems for businesses primarily. I sold and installed the surveillance systems. These cameras are as good or better than most of the systems I sold to businesses and for only a Fraction of the cost.
I can't recommend these highly enough. After showing other police officers these Amazing cameras, and the simple but full fearured app, many of them have installed them on their own homes and have thanked me for it.
As a police officer who's unit focuses on gangs, gun violence, and drugs, I am often threatened by gang members. My photo has been posted on social media by some of these individuals as a target. I say that to say, I take mine and my family's safety Very Serious! I will do anything or spend any amount of money to keep them safe. The Defender Guard cameras gives me and my family peace of mind knowing that no one, no car, no bicycle, Nothing can approach our house day or night without us knowing.
As a police officer who's unit focuses on gangs, gun violence, and drugs, I am often threatened by gang members. My photo has been posted on social media by some of these individuals as a target. I say that to say, I take mine and my family's safety Very Serious! I will do anything or spend any amount of money to keep them safe. The Defender Guard cameras gives me and my family peace of mind knowing that no one, no car, no bicycle, Nothing can approach our house day or night without us knowing.
These cameras are the most bang for the buck you will find.
I trust them with the thing most dear to me, my family.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Grim
from TX
Verified Purchase:Yes
Fantastic Product, it is hard to find these features for cameras without subscription fees, I will recommend to everyone
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: DGRI
from Montréal
Verified Purchase:Yes
Added a camera to my existing network. Easy to install and I'm very satisfied with the quality of the camera and the software.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Caficat
from Quebec
Gender:Female
Verified Purchase:Yes
High quality. Color night vision very clear. Built solid for exterior usage. Easy to install and configure
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com