Customer reviews from defender-usa.com
Defender - AI POWERED Guard Pro 3K PLUS Dual Lens PTZ Wi-Fi 6 Plug-in Security Camera with 64 GB SD Card - 4 Pack - White
Average customer rating
4.8
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
32
4 Stars
9
3 Stars
0
2 Stars
0
1 Star
0
97%of customers recommend this product.
(
31 out of
32)
Customer Reviews for Defender - AI POWERED Guard Pro 3K PLUS Dual Lens PTZ Wi-Fi 6 Plug-in Security Camera with 64 GB SD Card - 4 Pack - White
Customer Rating
5
Great quality image and details
on February 22, 2023
Posted by: Chris CR
from Mount Hope
Gender:Male
I set the camera up outside my backyard door because I have a walk out basement. Since we have had an increase of attempted break ins in the neighbourhood, I got worried for my kids and wife so I got this camera. I like the ease of the setup and use. Clarity is unquestionably good! I randomly send images of the kids to my wife when she is at work and she even gloats about how great the camera is. I plan on purchasing another one for my shop and garage.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 23, 2023
Hello Chris, Thank you for your review. We are happy to hear that the Guard PTZ allows you to keep an eye on your home, ensuring your wife and kids are safe. Hello Anonymous! Thank you for your 5-star review. We are so glad to hear you are happy with the Phoenix. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Thank you for choosing Defender to protect what matters most!
Amanda M. | Defender Customer Experience Supervisor
Amanda M. | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Customer Rating
5
Simple But Effective
on February 22, 2023
Posted by: Sandy L
from Niagara, Ontario
Gender:Female
I purchased the Defender Guard Pro Pt to monitor the front door and garage area. The camera is easy to use, has a clear image and the motion sensor light works great! It is easy to monitor the video and track what is happening when you’re not home via the Defender app. I chose this camera because I wanted something simple but effective. I would highly recommend.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 23, 2023
Hello Sandy,
Thank you for your review. The Guard Pro PTZ is the perfect option to monitor your front door and garage area, with its clear image and motion sensor light! Hello Anonymous! Thank you for your 5-star review. We are so glad to hear you are happy with the Phoenix. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Thank you for choosing Defender to protect what matters most!
Amanda M. | Defender Customer Experience Supervisor
Thank you for your review. The Guard Pro PTZ is the perfect option to monitor your front door and garage area, with its clear image and motion sensor light! Hello Anonymous! Thank you for your 5-star review. We are so glad to hear you are happy with the Phoenix. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Thank you for choosing Defender to protect what matters most!
Amanda M. | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Customer Rating
5
Better than the Ring
on February 22, 2023
Posted by: Joseph K
from Hamilton
Gender:Male
I hesitated at first because my whole house is set up with the ring system. Trying another brand that I never used before was scary, but I’m so glad I did!!! The quality image and sound is phenomenal and I can see my kids moving around in the house but most importantly it can capture people coming in and out of the house.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 23, 2023
Hello Joesph, Thank you for your review. We are happy to hear you tried and love the Defender Guard Pro PTZ! Hello Anonymous! Thank you for your 5-star review. We are so glad to hear you are happy with the Phoenix. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Thank you for choosing Defender to protect what matters most!
Amanda M. | Defender Customer Experience Supervisor
Amanda M. | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Posted by: Sidewinder
from Montreal, Quebec
Verified Purchase:Yes
I have used their other cameras for indoors and hardly no issues. This is the first outdoor camera i am using and so far (2 months) works fine. Except too sensitive to rain and snow, camera thinks its human and doesn't pick up a person who is about 30-35ft away. I think they can improve app , a bit challenging to locate and program a schedule.
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com
Posted by: Coalman
from Pa.
Verified Purchase:Yes
Great cameras, would like to see faster panning and longer hang time before returning to start position.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
on August 17, 2025
Posted by: Anonymous
from Delta, British Columbia, Canada
Been using this defender camera as a test from defender I am happy with the product despite its minor flaw which is not enough range for the wi-fi camera, add a 5ghz option for wireless n, app is bit laggy when remote viewing other than that. The picture and video quality is excellent.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Review: Tri-Lens AI Powered 3K+ Guard Wi-Fi PTZ Ca
on September 15, 2025
Posted by: Anonymous
from Delta, British Columbia Canada
1. “Clear video, but tracking & Wi-Fi need work”
2. “Decent home cam, not ready for commercial use”
3. “Good image, app and motor feel cheap”
4. “Strong picture, weak tracking & Wi-Fi”
5. “Solid home use, lacks pro-level polish”
2. “Decent home cam, not ready for commercial use”
3. “Good image, app and motor feel cheap”
4. “Strong picture, weak tracking & Wi-Fi”
5. “Solid home use, lacks pro-level polish”
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Defender 3K+ Tri-lens PTZ security camera
on September 15, 2025
Posted by: Barry K
from MA
I have owned many different Defender cameras over the years and they are still all in service. The video on the tri-lens PTZ security camera is incredible in both day and night vision. I only have one complaint and that is I would like the stationary lens to be adjustable vertically as to give those lenses a better view, this is the reason I am giving it 4 stars as opposed to 5 stars. The app is easy to maneuver.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com