Customer reviews from defender-usa.com
Defender - AI POWERED 4K Guard Pro Wi-Fi 6 Plug-in Power Security Camera - 2 pack - White
Average customer rating
4.8
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
45
4 Stars
9
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
45 out of
45)
Customer Reviews for Defender - AI POWERED 4K Guard Pro Wi-Fi 6 Plug-in Power Security Camera - 2 pack - White
Customer Rating
5
Amazing camera!!
on January 4, 2022
Posted by: Rua H
from Kitchener
Gender:Female
I absolutely love the defender security camera. I set 1 inside my house and 1 outside of my house. It gives me maximum coverage to see EVERYTHING clearly. I love being able to use the microphone to talk to people outside or inside my home. It is easy to use, secure and it gets the job done. I would definitely recommend the defender cameras to everyone!
I would recommend this to a friend!
Response from defender-usa.comBy Cx, January 5, 2022
Hello Rua,
We're thrilled to hear that you absolutely love the cameras, And are utilizing one in your home and one outside. The two-way talk feature is a great way to be able to communicate with people inside and outside of your home when you're away from the property. Thank you for your wonderful 5-star review and your insightful feedback.
Thank you for choosing Defender to protect what matters most.
Best Regards,
Amanda M. | Defender Customer Experience Expert
We're thrilled to hear that you absolutely love the cameras, And are utilizing one in your home and one outside. The two-way talk feature is a great way to be able to communicate with people inside and outside of your home when you're away from the property. Thank you for your wonderful 5-star review and your insightful feedback.
Thank you for choosing Defender to protect what matters most.
Best Regards,
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Just Wow!
on January 4, 2022
Posted by: S Ch
from Richton Park, IL
Gender:Male
Got this camera back in October and honestly I am very impressed with everything. The colour night vision, the quality, two way talk, just everything was to my expectations, and I am very critical.
If you want quality go with this cameras. Loving it.
I would recommend this to a friend!
Response from defender-usa.comBy CX , January 5, 2022
Hello S CH,
Thank you so much for leaving a five-star review period we are thrilled to hear that you're impressed with everything from the colored night vision to the quality to the two-way talk. It's wonderful to hear that we've beat your expectations!
Thank you for choosing Defender to protect what matters most.
Best Regards,
Amanda M. | Defender Customer Experience Expert
Thank you so much for leaving a five-star review period we are thrilled to hear that you're impressed with everything from the colored night vision to the quality to the two-way talk. It's wonderful to hear that we've beat your expectations!
Thank you for choosing Defender to protect what matters most.
Best Regards,
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellent product, App & playback options
on January 4, 2022
Posted by: Bryan N
from Maryland
Gender:Male
I was part of the Beta Trial and am so happy for that opportunity. The camera is far superior to previous Defender products. Similarly, the App is most excellent, especially when compared with Defenders previous App. Here are a few notes and potential areas for improvement: The App is not compatible with previous Defender cameras. The playback options are most excellent, but the sensitivity controls are a bit faulty sometimes, resulting in false positives. Specifically, the block out capacity doesn't quite work fully, resulting in notices from a flying flag, for instance. Finally, the audio quality and picture clarity are outstanding. We're quite happy with the system, and very much look forward to additional purchase options soon.
I would recommend this to a friend!
Response from defender-usa.comBy CX , January 5, 2022
Hello Bryan,
Thank you for being part of our beta trial period our customer feedback is so important to us. Thank you for your five-star review. The Guard camera does offer several different features over other models. Due to this, it does require a different app, Including the two-way talk feature. We love that you are enjoying the playback options, picture quality, and audio quality. If you're having any issues with false alerts, please reach out to our support team, we would be happy to ensure that you are getting the most from your cameras. We're thrilled to hear that you are looking forward to purchasing more cameras in the future.
Thank you for choosing Defender to protect what matters most.
Best Regards,
Amanda M. | Defender Customer Experience Expert
Thank you for being part of our beta trial period our customer feedback is so important to us. Thank you for your five-star review. The Guard camera does offer several different features over other models. Due to this, it does require a different app, Including the two-way talk feature. We love that you are enjoying the playback options, picture quality, and audio quality. If you're having any issues with false alerts, please reach out to our support team, we would be happy to ensure that you are getting the most from your cameras. We're thrilled to hear that you are looking forward to purchasing more cameras in the future.
Thank you for choosing Defender to protect what matters most.
Best Regards,
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great home camera
on January 4, 2022
Posted by: Walter G
from Niagara-on-the-Lake, ON
Gender:Male
This customer did not provide a text review.
I would recommend this to a friend!
Response from defender-usa.comBy CX , January 5, 2022
Hello Walter, thank you for your five-star review. We're happy to hear that you find that it is a great camera for adding a Layer of protection to your home. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Added Security that I needed!!!!!
on January 4, 2022
Posted by: Justin C
from Newton, MS
Gender:Male
I was looking for a camera that I could install under my carport. I wanted to video any activity when I wasn't home.
I want to say that the camera is awesome and so much more than I expected! I have tried other cameras in the past but nothing like this. Not only will it send me the alerts I am interested in, like when a human is detected, but it also helps me see in the dark. I wasn't looking for a motion light but it also serves that purpose for me. When I forget to leave a light on at night, I don't have to worry about coming home in the dark. As soon as it picks me up on the camera the spotlights come on. It’s just what I need to unlock my door and get in my home. Thank you for making such a great product and helping to protect my family.
I want to say that the camera is awesome and so much more than I expected! I have tried other cameras in the past but nothing like this. Not only will it send me the alerts I am interested in, like when a human is detected, but it also helps me see in the dark. I wasn't looking for a motion light but it also serves that purpose for me. When I forget to leave a light on at night, I don't have to worry about coming home in the dark. As soon as it picks me up on the camera the spotlights come on. It’s just what I need to unlock my door and get in my home. Thank you for making such a great product and helping to protect my family.
I would recommend this to a friend!
Response from defender-usa.comBy CX , January 5, 2022
Hello Justin,
Thank you for taking the time to write such a thoughtful review. Your five-star review is extremely important to us, and we appreciate you taking the time to add the details on how the camera keeps your family safe. We are thrilled to hear that we exceeded your expectations. We're happy to hear that in addition to getting the alerts that you desired from the camera, you find the motion light a wonderful helpful feature When you forget to leave a light on at night. We're thrilled to help keep your family safe. Thank you for choosing Defender to protect what matters most.
Best Regards,
Amanda M. | Defender Customer Experience Expert
Thank you for taking the time to write such a thoughtful review. Your five-star review is extremely important to us, and we appreciate you taking the time to add the details on how the camera keeps your family safe. We are thrilled to hear that we exceeded your expectations. We're happy to hear that in addition to getting the alerts that you desired from the camera, you find the motion light a wonderful helpful feature When you forget to leave a light on at night. We're thrilled to help keep your family safe. Thank you for choosing Defender to protect what matters most.
Best Regards,
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
clear picture
on January 4, 2022
Posted by: Ronald M
from Baton Rouge La
Gender:Male
This camera is amazing with clear picture,zooming capabilities and I just love the spotlight and siren to help ward off intruders.
I would recommend this to a friend!
Response from defender-usa.comBy CX , January 5, 2022
Hello Ronald,
Thank you for your amazing review! We are delighted to hear you love the picture, zoom features, spotlight, and sirens. Using the spotlight and sirens to ward off intruders when you are at home and away is a great feature! Thank you for choosing Defender to protect what matters most.
Best Regards,
Amanda M. | Defender Customer Experience Expert
Thank you for your amazing review! We are delighted to hear you love the picture, zoom features, spotlight, and sirens. Using the spotlight and sirens to ward off intruders when you are at home and away is a great feature! Thank you for choosing Defender to protect what matters most.
Best Regards,
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
The wifi camera is easy to install and user friend
on January 4, 2022
Posted by: Kyronw
from Marrero,la
Gender:Male
I have the Defender 4k system along with the wifi camera at my house .I use separate apps to operate though.
I would recommend this to a friend!
Response from defender-usa.comBy CX , January 5, 2022
Hello KyronW,
Thank you for being a loyal Defender customer and for your 5 star review. We're happy to hear that you utilize both the 4K system and our Wi-Fi Guard Pro system. With each system having unique features, this would allow you to get the best of both. Thank you for choosing Defender to protect what matters most.
Best Regards,
Amanda M. | Defender Customer Experience Expert
Thank you for being a loyal Defender customer and for your 5 star review. We're happy to hear that you utilize both the 4K system and our Wi-Fi Guard Pro system. With each system having unique features, this would allow you to get the best of both. Thank you for choosing Defender to protect what matters most.
Best Regards,
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
This Camera Just Works!!!
on January 4, 2022
Posted by: Raymond R
from Niagara Falls
Gender:Male
I have been using this camera for over 2 months now and i cant say enough great things. I needed a camera to watch over my front door and driveway since we have had our vehicles robbed every time I forget to lock them. I cant believe how clear the images are on my phone! The two way talk really works well because when I get an alert on the app that the kids are walking up the driveway coming home from school i can say hello to them and i know they got home safe. Great camera and I will be buying another to watch the backyard.
I would recommend this to a friend!
Response from defender-usa.comBy CX , January 5, 2022
Hello Raymond,
Thank you for the wonderful 5-star review, we're thrilled to hear that you using the cameras to keep an eye on your vehicles. I'm sorry to hear that you have been the victim of a theft. We're happy to hear that you love the crystal clear images directly to your phone. Being able to greet your family on their way home from school with the two-way talk feature and know that they are at home safe and sound is it great use of the camera. we're so happy to hear that you are going to be purchasing additional cameras and that you are happy with your purchase. Thank you for being a valued Defender customer.
Best regards, Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com