Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Microwave Hood with 1800-Watts Cooking Power - Black Stainless Steel
Average customer rating
4.5
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
21
4 Stars
6
3 Stars
2
2 Stars
1
1 Star
1
86%of customers recommend this product.
(
6 out of
7)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Microwave Hood with 1800-Watts Cooking Power - Black Stainless Steel
Customer Rating
5
I do not regret this purchase.
on March 21, 2025
Posted by: TES837
[This review was collected as part of a promotion.] Opens space over the range. Still fits our largest glass bowl. The 600cfm exhaust ia great.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Don't buy!
on July 30, 2025
Posted by: Unhappylady
[This review was collected as part of a promotion.] I hate this thing. It was obviously never tested in real homes. Awful, stupid and non functional.
Slow response, except when your not trying to operate. Family sound like a jet. Turning I ff fan and light is ridiculous. Steams up and door is covered with water after use. Can't open door without turning on fan or light accidentally. My dishwasher and oven are silent this is a joke.
Slow response, except when your not trying to operate. Family sound like a jet. Turning I ff fan and light is ridiculous. Steams up and door is covered with water after use. Can't open door without turning on fan or light accidentally. My dishwasher and oven are silent this is a joke.
Response from kitchenaid.comBy Branded Team, Consumer Care, August 18, 2025
Thank you for sharing your experience with us. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, the Microwave model/serial number, and reference Case # 759949.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice surprises on the newer features
on September 20, 2025
Posted by: Yase
from Roanoke, VA
[This review was collected as part of a promotion.] Has some nice features our old microwave didn't have like the vent fan turning on automatically when cooking something on high for a longer period that is typically normal and at a high-power setting.
Tremendous power on high setting with the vent fan.
Uneventful installation of the microwave. Used it immediately to cook a meal after the install.
We needed more clearance between our stove and the microwave and this model gave us what we needed.
Tremendous power on high setting with the vent fan.
Uneventful installation of the microwave. Used it immediately to cook a meal after the install.
We needed more clearance between our stove and the microwave and this model gave us what we needed.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
on October 4, 2025
Posted by: Terri9999999
[This review was collected as part of a promotion.] Not sure I am impressed so far, made popcorn this afternoon and it only popped 1/2 the bad.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Compact microwave
on October 21, 2025
Posted by: Terri737
[This review was collected as part of a promotion.] I find it hard to operate especially setting the time,, I wish they a microwave with a larger had a little linterior. Maybe average size, medium and this one. Otherwise it serves its purpose. I did try to pop a bag of popcorn and over half of the kernels didn’t pop. I wish I had just purchased a counter top model. Lesson learned!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Too slow to respond
on November 9, 2025
Posted by: TomBayArea
Everything about this microwave is great apart from the HUGE time lag between pressing a button and something happening (cooking, fan, light - all of it). It's extremely frustrating and I can only imagine it would be trivial for the manufacturer to address. It is so annoying that I considered returning the microwave. Ugh!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 11, 2025
Thank you for sharing your experience with us. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, the Microwave model/serial number, and reference Case # 836628.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Low profile microwave
on November 11, 2025
Posted by: Pkathyb
from Pittsburgh
[This review was collected as part of a promotion.] I’ve had it a couple of months and am loving it. Great features
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com