Customer reviews from whirlpool.com
Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Sensor Cooking and 1800-Watts Cooking Power - Stainless Steel
Average customer rating
4.2
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
21
4 Stars
10
3 Stars
2
2 Stars
1
1 Star
3
69%of customers recommend this product.
(
9 out of
13)
Customer Reviews for Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Sensor Cooking and 1800-Watts Cooking Power - Stainless Steel
Customer Rating
1
Avoid
on August 25, 2025
Posted by: MDH1
WOW - the owners manual ONLY has directions for installation - NO user manual. In initial setup, set clock for 12 hr format. Changed, on it's own, to 24 hr format. Online for 1/2 hour so far and unable to find directions to change clock settings.
Whirlpool's website only has installation manual.
Whirlpool's website only has installation manual.
Response from whirlpool.comBy Branded Team, Consumer Care, August 25, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case # 781894.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Looks nice, but lacks.
on June 12, 2025
Posted by: L.D.G.
from Florida
[This review was collected as part of a promotion.] So far, it's okay. For the price, I would have assumed it was at least 1100W but it is only 1000. It takes longer to cook/heat most items, even if you are using the built in settings. I really needed a microwave quickly and got exited that this one was available. Without really looking into it, it's my fault. I wish I would have waited for one, but it works. Just over priced due to its lack in performance. It looks good though..
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Do not buy.
on September 3, 2025
Posted by: Bobby
from Mi
Will not connect to wi fi. Wish I had never bought this. Going to see dealer next week. They don't even supply an owners mqnual
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 4, 2025
Hello, thank you for your review. We sincerely apologize for the concerns with connecting your Washer and Dryer and would like to look into this further for you. Please feel free to reach out to us directly at 1-866-333-4591, Mon–Fri 8 a.m.–6 p.m. EST. We look forward to speaking with you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good, but could be better.
on April 22, 2025
Posted by: Deedee
[This review was collected as part of a promotion.] The microwave works well, and although my husband really likes it, I am annoyed by parts of it.
I personally don't like the noise it makes when the food is done. A smoke beep is sufficient and clear amid all of today's electronic sounds, reminders, and alarms.
I also don't like that another, different alert happens a few minutes afterwards unless you press"stop", even though you have already removed the food and closed the door.
And I don't like all the electronic "buttons" on the door, instead of beside it, because it's too easy to bump various buttons accidentally when opening and closing the door, turning on the fan or lights.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Microwave WMML5530RZ00
on May 10, 2025
Posted by: bjenks
[This review was collected as part of a promotion.] Purchased, delivered and installed on 4/26. Microwave works good and I love the sleek style. The only thing I think that should be updated and changed is the control panel. the control panel needs to have a lock out on it for cleaning purposes. It is very touch sensitive so every time I it wipe it off, it turns on the fan, the light or the door opens. I simple button to lock the panel would fix this.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just what I was looking for small but powerful
on June 3, 2025
Posted by: Dennis L
[This review was collected as part of a promotion.] Love the low profile for my lower than normal height cabinet above my gas range. Plenty of room for normal size pots on the stove, very powerful exhaust fan also. Microwave works great !!!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks sleek!
on July 5, 2025
Posted by: heckyesitsjess
[This review was collected as part of a promotion.] Its working well and looks nice. I wish the buttons were a little more responsive. I also wish it wasn't so easy to accidently turn on the fan when opening the door.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Need to rethink design
on July 13, 2025
Posted by: Mims
[This review was collected as part of a promotion.] Have had 2 weeks and can’t figure out how to cook at 50% power. Also, control pad is on door making the door extra wide, have to step back to get out of way when opening or closing. Control panel needs to be on unit to make door less wide.
Response from whirlpool.comBy Branded Team, Consumer Care, July 14, 2025
Hello,
We value your time and would like to look into the concerns with your Microwave. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Microwave style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 751554.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Microwave. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Microwave style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 751554.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com