Customer reviews from whirlpool.com
Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Sensor Cooking and 1800-Watts Cooking Power - Black
Average customer rating
4.1
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
22
4 Stars
10
3 Stars
2
2 Stars
1
1 Star
5
62%of customers recommend this product.
(
10 out of
16)
Customer Reviews for Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Sensor Cooking and 1800-Watts Cooking Power - Black
Customer Rating
4
Lots of Features But Needs Control Manual Included
on July 20, 2025
Posted by: Pepper
from Lynn Haven, Florida
[This review was collected as part of a promotion.] I have had this for about a month and used it a lot. When it was first installed there was a "rattle" on the right side. The installer said it was most likely a fan and notified a technician who came within a few weeks and installed it. Problem solved. The microwave does not come with a user manual that explained the use of controls, so I couldn't figure out how to change the power level and stop the turntable. I chatting with them and was provided a reference to it. When I asked why it wasn't included with the microwave, I was told it was to save paper. Not sure it really saved paper since I needed to print it out. There are a variety of foods you can select from that the microwave will make the settings. I haven't tried all of them, but the ones I've tried work well with the exception of the one for baked potatoes which doesn't provide nearly enough time. In general, with few exceptions, I have very pleased with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on July 22, 2025
Posted by: Evie
[This review was collected as part of a promotion.] After using the microwave the time display is very faint & difficult to see, it doesn’t stay bright.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
So far so good
on July 27, 2025
Posted by: hpdka
[This review was collected as part of a promotion.] so far so good. only have had it a week. Something to be said for having all controls right outside on the front like most microwaves instead of on the inside when you open the door.
Written by a customer while visiting whirlpool.com
Customer Rating
1
I don't recommend this model
on October 15, 2025
Posted by: sad buyer
from prefer not to say
[This review was collected as part of a promotion.] The first unit I purchased had to be replaced within a couple of weeks because of a "faulty control board". Now with this replacement unit Every 3-4 weeks I get a prompt saying "power to your appliance has been lost..." it requires re-setting the date, time etc before using again. This has gone on for over 7 months. So no, I don't trust it will last long.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 17, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case # 822267.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible microwave!!
on December 29, 2025
Posted by: Sharon
from Joliet IL
DO NOT BUY THIS MICROWAVE!! This microwave is so bad I am considering junking it and buying something else First issue is the oversized door. They put the controls on the door so the door is extra wide. You have to step back as it opens to avoid being hit with door. The placement of the controls also means you will be turning in the fan and/or often when all you want to do is open the door. There seems to be a glitch in the control panel. It often turns off and gives an error message claiming it has lost power. After that all settings have to be reset. This is a regular complaint in reviews of this product.
I bought this microwave in January I had ordered their previous model and it was no longer available so was offered the new model Had I been able to see this model in person I would never had ordered it.
It should be recalled because of the regular failure of the control panel
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, January 6, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case # 891090
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great!
on October 11, 2024
Posted by: bellar134
[This review was collected as part of a promotion.] This is not only a gorgeous microwave but a reallt high quality one. I loved how easy installation is and how seamless it fits based on measurements. It doesn't make much noise or overheat/under things
Written by a customer while visiting influenster.com
Customer Rating
5
Great microwave
on October 16, 2024
Posted by: navatniee
[This review was collected as part of a promotion.] I can’t even express how much I love this whirlpool microwave. My previous over the range microwave was to big and being directly over the stove caused it to malfunction. I am so happy to get to clear up some counter space now that I have this microwave. The small design and low profile are perfect for saving space in my kitchen. The compact size allows us to have larger pots on the stove below. The microwave is so sleek and is very easy to clean due to the non stick material.
Written by a customer while visiting influenster.com
Customer Rating
5
Sleek, slender, futuristic microwave!
on October 17, 2024
Posted by: jons8
[This review was collected as part of a promotion.] Love my new microwave hood combo. I was redoing my kitchen cabinets so I was able to make this microwave fit. The slender sleek design makes my kitchen pop! This microwave is one of a kind. So many awesome features and futuristic appearance. It’s extremely quiet compared to my old microwave. All around an excellent addition.
Written by a customer while visiting influenster.com