Customer reviews from Samsung US
Samsung - 26 cu. ft. Mega Capacity Counter Depth 3-Door French Door Refrigerator with External Water and Ice Dispenser - Stainless Steel
Average customer rating
4.7
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
36
4 Stars
8
3 Stars
0
2 Stars
1
1 Star
1
96%of customers recommend this product.
(
43 out of
45)
Customer Reviews for Samsung - 26 cu. ft. Mega Capacity Counter Depth 3-Door French Door Refrigerator with External Water and Ice Dispenser - Stainless Steel
Customer Rating
5
Super Efficient
on June 5, 2025
Posted by: Nire1976
from Tonawanda
[This review was collected as part of a promotion.] This Samsung fridge is beautiful. There is so much room in both the fridge and freezer. The bright lights inside allow you to see all the food you have There are shelves that you can make customizable to fit larger items. I love the French doors and the to drawers for the freezer that easily interchange.bThe ice and water dispenser works and looks amazing. You can have crushed or cubed ice The Samsung brand is a premium well made Refrigerator
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung
on June 7, 2025
Posted by: Bhavinchikhalia
from Streamwood
[This review was collected as part of a promotion.] I recently purchased the Samsung RF27CG5B10SRAA refrigerator, and I couldn’t be more pleased with its performance. The sleek stainless steel design adds a modern touch to my kitchen. The French door style not only looks elegant but also provides easy access to all compartments. With 27 cubic feet of storage, this fridge offers ample space for my family’s groceries. The adjustable shelves and deep door bins make organizing food and beverages incredibly simple.
I especially love the FlexZone drawer, which is perfect for storing deli items, beverages, or snacks. It allows me to customize the temperature based on what I need to store. The twin cooling system does a great job keeping the fridge and freezer sections at ideal humidity and temperature levels. Fruits and vegetables stay fresher much longer compared to my old fridge. The LED lighting is bright and energy-efficient, making it easy to find items even at night.
Another standout feature is the external water and ice dispenser. It delivers crisp, filtered water and cubed or crushed ice on demand. The touch panel is responsive and easy to use. I also appreciate the Wi-Fi connectivity, which lets me monitor and control the refrigerator through Samsung’s SmartThings app. It even alerts me if the door is left open or if there’s a temperature fluctuation.
The quiet operation is another bonus—this fridge runs very smoothly with minimal noise. It’s also ENERGY STAR® certified, so I know it’s efficient and environmentally friendly. Installation was quick, and everything worked perfectly from day one. Overall, this refrigerator has exceeded my expectations in every way. I highly recommend the Samsung RF27CG5B10SRAA to anyone looking for a spacious, stylish, and smart refrigerator.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
2
Seems like the refrigerator doors don’t stay close
on June 18, 2025
Posted by: Kitchen fridge
from NJ
[This review was collected as part of a promotion.] It’s difficult to keep the door closed. The door stay closed all the time on the refrigerator
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy Ricardo, Samsung Care, June 19, 2025
Greetings,
We understand your disappointment with the broken door of your refrigerator. Let us help.
Here is a link for troubleshooting steps to help your refrigerator door close; kindly choose the one that matches and click the embedded words.
Refrigerator or freezer doors will not close.
https://www.samsung.com/us/support/troubleshooting/TSG01001017/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149650297) to help our team pull up your information when you message us.
Thank you.
-Ricardo
We understand your disappointment with the broken door of your refrigerator. Let us help.
Here is a link for troubleshooting steps to help your refrigerator door close; kindly choose the one that matches and click the embedded words.
Refrigerator or freezer doors will not close.
https://www.samsung.com/us/support/troubleshooting/TSG01001017/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149650297) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Written by a customer while visiting Samsung US
Customer Rating
5
My Review 26 cu. ft. Mega Capacity Counter depth
on June 19, 2025
Posted by: Ehden117
[This review was collected as part of a promotion.] Beautiful, sleek and most importantly quiet. Would definitely recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on June 19, 2025
Posted by: Samsung Customer
[This review was collected as part of a promotion.] Very nice fridge. Great features. No complaints here.
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Appliance
on June 19, 2025
Posted by: Lambee761
from Tonawanda
[This review was collected as part of a promotion.] What an amazing refrigerator by Samsung. It is very spacious and the French doors make it more convenient to separate and organize your food items. I love the slide out freezer with two compartments. The water and ice maker work great and are very useful in our household. There is an alarm that goes off if you leave the door open so that's nice.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
SUPERIOR COOLING PERFORMENCE
on June 20, 2025
Posted by: Rachu
from Lakeland
[This review was collected as part of a promotion.] A Touch of Elegance and Excellence
With its sleek, modern design and premium finish, it elevates the look of any kitchen, blending aesthetics with cutting-edge innovation.
The cooling performance is truly exceptional. Food stays fresher for longer, thanks to Samsung’s advanced cooling technology that evenly distributes cold air, preserving flavor, texture, and nutrients. Whether it’s crisp vegetables, delicate dairy, or leftovers from last night’s dinner, everything stays at its best.
The spacious interior is smartly designed — every shelf, bin, and drawer feels intentional, maximizing storage while keeping everything easily accessible. The LED lighting adds a soft glow inside, making it a pleasure to open the door, even during midnight snack runs.
One of my favorite features is how quietly it runs. It hums in the background like a gentle whisper, letting you enjoy a peaceful home environment without the noise some fridges bring.
Highly recommended for anyone who values style, performance, and peace of mind in their kitchen.
With its sleek, modern design and premium finish, it elevates the look of any kitchen, blending aesthetics with cutting-edge innovation.
The cooling performance is truly exceptional. Food stays fresher for longer, thanks to Samsung’s advanced cooling technology that evenly distributes cold air, preserving flavor, texture, and nutrients. Whether it’s crisp vegetables, delicate dairy, or leftovers from last night’s dinner, everything stays at its best.
The spacious interior is smartly designed — every shelf, bin, and drawer feels intentional, maximizing storage while keeping everything easily accessible. The LED lighting adds a soft glow inside, making it a pleasure to open the door, even during midnight snack runs.
One of my favorite features is how quietly it runs. It hums in the background like a gentle whisper, letting you enjoy a peaceful home environment without the noise some fridges bring.
Highly recommended for anyone who values style, performance, and peace of mind in their kitchen.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Food Storage Paradise
on June 20, 2025
Posted by: Shereeddr
from Chicago
[This review was collected as part of a promotion.] Great for hiding my favorite fruit drinks from the grandkids. Stylish and easy to clean. Secret grips under the door and minimizes fingerprints.
I would recommend this to a friend!
Written by a customer while visiting The Insiders