Customer reviews from frigidaire.com
Frigidaire - 4.4 Cu. Ft. High Efficiency Top Load Washer with Maxfill Option - White
Average customer rating
4.8
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
95
4 Stars
9
3 Stars
3
2 Stars
0
1 Star
3
Customer Reviews for Frigidaire - 4.4 Cu. Ft. High Efficiency Top Load Washer with Maxfill Option - White
Customer Rating
1
Broken Within a Year
on January 2, 2026
Posted by: Broken Within a Year
My washing machine won't spin and was under the 1 year warranty, it's been a month and is still not repaired. The part is on backorder so who knows when it will get fixed. My dishwasher and refrigerator are 2 years old and both have problems. Do not buy Frigidaire appliances, too many issues!
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 6, 2026
Hi valued consumer, e’re very sorry to hear about the ongoing issues with your washing machine, dishwasher, and refrigerator. We completely understand how frustrating it must be to have multiple appliances experiencing problems, especially when one is still under warranty and the repair is delayed due to a backordered part. This is certainly not the experience we want for our customers.
We can see that you are already working with our Customer Care Team toward a resolution, and we appreciate your patience as we work to get your appliances repaired as quickly as possible.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST and are committed to assisting you.
Thank you again for sharing your experience, and we hope to resolve these issues to your satisfaction. We wish you a great rest of your day! - Maico
We can see that you are already working with our Customer Care Team toward a resolution, and we appreciate your patience as we work to get your appliances repaired as quickly as possible.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST and are committed to assisting you.
Thank you again for sharing your experience, and we hope to resolve these issues to your satisfaction. We wish you a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 16, 2026
Posted by: skiblu247
[This review was collected as part of a promotion.] Great washing machine. I feel like it washes clothes better than the average washing machine
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 17, 2026
Posted by: Firstmom5
[This review was collected as part of a promotion.] Plenty of loads for a growing family and this washer is keeping up, runs quietly and cleans thoroughly.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 20, 2026
Thank you for sharing your experience! We’re thrilled to hear that your 4.4 cu. ft. Top Load Washer is keeping up with your family’s laundry needs, running quietly, and providing thorough cleaning. Your feedback is greatly appreciated, and we’re glad the washer is making laundry easier for your household. Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Tough and Beautiful
on January 19, 2026
Posted by: Walt67335
[This review was collected as part of a promotion.] This top load washer meets all my expectations, is perfect for me and I am very happy I purchased it for my new home. I like the finger touch controls and digital display. It appears very well built and whisper quiet when in use with a graceful beauty that makes me so happy I chose it to purchase. I am still familiarizing myself with all of its features but so far I Love It! Great Job Frigidaire, I would buy this top load washer again if I were building another
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 20, 2026
Thank you for sharing your experience! We’re delighted to hear that your new washer is exceeding your expectations and fits perfectly in your home. It’s wonderful to know that you’re enjoying the finger-touch controls, digital display, quiet operation, and thoughtful design.
As you continue exploring all of its features, our team is here to assist with any questions or support you may need. You can connect with us through Live Chat at Frigidaire.com, or by calling 1‑800‑374‑4432, Monday–Friday from 8:30 AM to 8:00 PM EST. We truly appreciate you choosing Frigidaire and are thrilled to hear you’d purchase another in the future! — Maria
As you continue exploring all of its features, our team is here to assist with any questions or support you may need. You can connect with us through Live Chat at Frigidaire.com, or by calling 1‑800‑374‑4432, Monday–Friday from 8:30 AM to 8:00 PM EST. We truly appreciate you choosing Frigidaire and are thrilled to hear you’d purchase another in the future! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
1
The Worse
on January 26, 2026
Posted by: SEvans
New Washer in new home. Washer needs new transmission and its only three months old. the dispenser leaks. The washer puts black oily residue on clothes. Frigidaire has sent out repair person four times. Two for my washer and dryer. I've called and asked for replacement for washer and dryer, Frigidaire will not do that. When purchasing a new home never pay for Frigidaire appliances.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 27, 2026
Hi there. We’re very sorry to hear about all the issues you’re experiencing with your new washer and dryer — that’s completely understandable frustration, especially with such a new appliance.
A washer leaking, leaving residue on clothes, and requiring multiple service visits is not the experience we want for our customers. Please contact our Customer Care team immediately so we can escalate your case for further review: 1‑800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET, or via live chat on our website.
We want to work with you to find the best solution and ensure your appliances are fully operational.
Best Regards,
Ruth
A washer leaking, leaving residue on clothes, and requiring multiple service visits is not the experience we want for our customers. Please contact our Customer Care team immediately so we can escalate your case for further review: 1‑800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET, or via live chat on our website.
We want to work with you to find the best solution and ensure your appliances are fully operational.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best brand
on January 30, 2026
Posted by: mandycat
[This review was collected as part of a promotion.] Best brand of appliances I have ever owned
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 30, 2026
Thank you so much for your kind words! We’re thrilled to hear that our appliances have made such a positive impression. We truly appreciate your support and loyalty! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 30, 2026
Posted by: Carolronh
[This review was collected as part of a promotion.] Quite, powerful, and very efficient.
Response from frigidaire.comBy John, Online Outreach Specialist, January 30, 2026
Hello, Carolnh. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Washer
on February 1, 2026
Posted by: Spring26
[This review was collected as part of a promotion.] I have only used it once so far but I like it. It’s quite and efficient
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 5, 2026
Hi there! Thank you for sharing your first impressions. We’re glad to hear your top-load washer is quiet, efficient, and off to a great start.
If you need any assistance as you continue using it or have questions about its features, feel free to reach out to us via Live Chat at Frigidaire.com, or call 1-800-374-4432, Monday–Friday from 8:30am–8pm ET, and Saturday from 9am–6pm ET. We’ll be happy to help.
– Reed
If you need any assistance as you continue using it or have questions about its features, feel free to reach out to us via Live Chat at Frigidaire.com, or call 1-800-374-4432, Monday–Friday from 8:30am–8pm ET, and Saturday from 9am–6pm ET. We’ll be happy to help.
– Reed
Written by a customer while visiting frigidaire.com