Customer reviews from frigidaire.com
Frigidaire - 4.4 Cu. Ft. High Efficiency Top Load Washer with Maxfill Option - White
Average customer rating
4.8
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
80
4 Stars
7
3 Stars
3
2 Stars
0
1 Star
2
Customer Reviews for Frigidaire - 4.4 Cu. Ft. High Efficiency Top Load Washer with Maxfill Option - White
Customer Rating
1
Broken Within a Year
on January 2, 2026
Posted by: Broken Within a Year
My washing machine won't spin and was under the 1 year warranty, it's been a month and is still not repaired. The part is on backorder so who knows when it will get fixed. My dishwasher and refrigerator are 2 years old and both have problems. Do not buy Frigidaire appliances, too many issues!
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 6, 2026
Hi valued consumer, e’re very sorry to hear about the ongoing issues with your washing machine, dishwasher, and refrigerator. We completely understand how frustrating it must be to have multiple appliances experiencing problems, especially when one is still under warranty and the repair is delayed due to a backordered part. This is certainly not the experience we want for our customers.
We can see that you are already working with our Customer Care Team toward a resolution, and we appreciate your patience as we work to get your appliances repaired as quickly as possible.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST and are committed to assisting you.
Thank you again for sharing your experience, and we hope to resolve these issues to your satisfaction. We wish you a great rest of your day! - Maico
We can see that you are already working with our Customer Care Team toward a resolution, and we appreciate your patience as we work to get your appliances repaired as quickly as possible.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST and are committed to assisting you.
Thank you again for sharing your experience, and we hope to resolve these issues to your satisfaction. We wish you a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
1
The Worse
on January 26, 2026
Posted by: SEvans
New Washer in new home. Washer needs new transmission and its only three months old. the dispenser leaks. The washer puts black oily residue on clothes. Frigidaire has sent out repair person four times. Two for my washer and dryer. I've called and asked for replacement for washer and dryer, Frigidaire will not do that. When purchasing a new home never pay for Frigidaire appliances.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 27, 2026
Hi there. We’re very sorry to hear about all the issues you’re experiencing with your new washer and dryer — that’s completely understandable frustration, especially with such a new appliance.
A washer leaking, leaving residue on clothes, and requiring multiple service visits is not the experience we want for our customers. Please contact our Customer Care team immediately so we can escalate your case for further review: 1‑800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET, or via live chat on our website.
We want to work with you to find the best solution and ensure your appliances are fully operational.
Best Regards,
Ruth
A washer leaking, leaving residue on clothes, and requiring multiple service visits is not the experience we want for our customers. Please contact our Customer Care team immediately so we can escalate your case for further review: 1‑800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET, or via live chat on our website.
We want to work with you to find the best solution and ensure your appliances are fully operational.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing Quality and Craftmenship
on April 10, 2025
Posted by: JohnPisano126
[This review was collected as part of a promotion.] The main thing I love about this washer is how it saves water with it's load sensing technology! It's so quite and efficient! I love it and makes the laborious chore of laundry a breeze!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 13, 2024
Posted by: Eileen1103
[This review was collected as part of a promotion.] This washer was as advertised! I kept putting laundry in & it came out clean. Very nice product.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upgrade!
on December 14, 2024
Posted by: Ei67
[This review was collected as part of a promotion.] This was a serious upgrade to my prior Maytag product. The extra large capacity & bedding setting are fabulous. The fabrics were thoroughly cleaned & it was very quiet.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek Aesthetics and Nice Unit
on December 14, 2024
Posted by: MalloryLyn
I’m really impressed with this washing machine! The adjustable water level makes sure heavily soiled clothes get the best clean, while the large capacity fits a lot, saving time on big loads. The quick wash cycle is perfect when I’m in a rush, which seems to be all the time.
With multiple wash cycles and the option to personalize settings, it’s versatile for all types of laundry. The improved agitator keeps clothes from tangling, and the detergent drawer is easy to clean.
I love the sleek touch controls and cycle countdown, and the child lock feature is a nice safety touch. The extra rinse option ensures no detergent residue, which is great for sensitive skin. Overall, this washer is efficient, user-friendly, and perfect for a busy household!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great top load washer that works quickly and efficiently
on December 24, 2024
Posted by: kat128
[This review was collected as part of a promotion.] My absolute favorite thing about this washer is that it does not require rebalancing all the time. Our old washer got the job done, but rebalancing it meant that laundry was a long and frustrating undertaking. The agitator in this one prevents the unbalanced setting while still being top load which I definitely wanted. The MaxFill feature is great for guaranteeing clean clothes, and you can set a favorite (though you don't really need it with all the presets). I’m also a fan of the child lock for an extra safety feature! Between the perfect preset cycles, customizable option, and agitator to get clothes clean, this washer does it all without being overly complicated. I am loving it and so glad I made the upgrade!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exceptional washer!
on December 27, 2024
Posted by: Pardue4
I love our frigidaire top load washer! It’s been a reliable and efficient choice for our home. It has powerful cleaning, multiple wash cycles, and is very user-friendly. With its quiet washing and energy efficiency, it’s perfect for handling everything from heavy-duty loads to delicates. A great upgrade for our laundry room with our family of 6!
Written by a customer while visiting frigidaire.com