Customer reviews from frigidaire.ca
Frigidaire - 4.4 Cu. Ft. High Efficiency Top Load Washer with Maxfill Option - White
Average customer rating
4
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
4
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
0
70%of customers recommend this product.
(
7 out of
10)
Customer Reviews for Frigidaire - 4.4 Cu. Ft. High Efficiency Top Load Washer with Maxfill Option - White
Customer Rating
2
Nice looking washer but not what I expected
on December 29, 2025
Posted by: Sandman649
This is a nice looking set and seems well built but i have mixed emotions about this washer, the auto sense for filling the washer is not a great feature, it doesn’t fill the washer enough to cover the clothes fully , there is usually not enough water to cover the clothes so that they are fully in water, the clothes float above the water, also the agitation is too mild , it really doesn’t give the laundry a good workover to get the dirt or hair out, and this washer does a poor job of loosening animal hair and it builds up in the barrel, so not a good choice washer for pet owners , if you want a full barrel of water you have to press max fill, this machine should have had a low , medium and max fill option instead of the auto sense, it’s gimmicky, in the end it will have to do now because I have used it , but the performance is questionable, I am not totally pleased with the purchase of this washer
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, December 30, 2025
Hi Sandman649! Thank you for taking the time to share such detailed feedback with us. We truly understand your mixed feelings, and we’re sorry to hear that the washer’s performance has not fully met your expectations.
We appreciate your comments regarding the Auto Sense water level, agitation strength, and pet hair removal. We know how important it is for clothes to be fully submerged and thoroughly cleaned, especially for households with pets. Your feedback about preferring manual water level options (low, medium, and max fill) instead of Auto Sense is valuable, and we understand how this feature may feel limiting or frustrating in real-world use. Concerns about mild agitation and hair buildup in the tub are also important, and we’ll be sure to pass these insights along to our product and design teams for future consideration.
That said, we’re glad to hear you like the appearance of the set and that it seems well built. While we regret that you’re not fully satisfied with the washer’s cleaning performance, we appreciate your honesty and the opportunity to learn from your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you for sharing your experience, and have a great rest of your day!
– Maico
We appreciate your comments regarding the Auto Sense water level, agitation strength, and pet hair removal. We know how important it is for clothes to be fully submerged and thoroughly cleaned, especially for households with pets. Your feedback about preferring manual water level options (low, medium, and max fill) instead of Auto Sense is valuable, and we understand how this feature may feel limiting or frustrating in real-world use. Concerns about mild agitation and hair buildup in the tub are also important, and we’ll be sure to pass these insights along to our product and design teams for future consideration.
That said, we’re glad to hear you like the appearance of the set and that it seems well built. While we regret that you’re not fully satisfied with the washer’s cleaning performance, we appreciate your honesty and the opportunity to learn from your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you for sharing your experience, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
3
OK features
on January 2, 2026
Posted by: Boxhead
We like it, and it washes good.............................
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, January 6, 2026
Thank you for your feedback! We’re glad to hear that you’re enjoying your 5.1 Cu. Ft. I.E.C. Top Load Washer and that it’s performing well. We appreciate you sharing your experience, and we’re always working to improve. We look forward to continuing to earn your satisfaction and hopefully a 5-star review in the future. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1-800-265-8352, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.ca