Sturdy and built well but don’t fit on colourbond fence
on September 15, 2024
Posted by: Marienoz
Verified Purchase:Yes
Doesn’t fit on colourbond fence, so wasn’t as expected, as it claimed it fit on fences, and it is rigid so can’t be adapted
Response from swann.comBy LV, Swann Team, September 18, 2024
Hello M Hart,
Swanns Gutter Mount fits most gutters and fences. Its flexible mount can fit fences up to 22mm / 0.87" thick. Please check out the gutter mount installation video as you may find this useful.
https://youtu.be/F66IMhSGH4g?si=RjZOBe2Ii93db6Xg
We will pass along your feedback to our team for further consideration. If you have any other questions or thoughts on how we can improve your experience, please email us at tech@swnan.com.
As described, the bracket is solid and very well constructed.
Response from swann.comBy LV - Swann Team, January 25, 2025
Hello Larry T,
Thank you for your feedback! We’re pleased to hear that you’re happy with the bracket’s solid and well-constructed design. If you have any questions or need assistance, feel free to email us at tech@swann.com.
Very good quality glad i brought them because the solar panels don’t work under the gutter
Response from swann.comBy LV - Swann Team, January 28, 2025
Hello Whitt 66,
Thank you for your feedback! We're glad you're happy with the quality of the cameras. For optimal solar panel performance, positioning in direct sunlight is crucial. If you need assistance adjusting the setup or have any questions, please email us at tech@swann.com.
Your feedback is important to us. LV - Swann Team.
Good bang for the buck! I wasn’t sure where to mount the cameras so I thought this would do it temporarily. They work so good I keep the cameras on them. Very clean looking!
Response from swann.comBy Mary, Swann Team, July 13, 2025
Hi Jim.
Thank you for sharing your experience. We're glad to hear you're getting great value for your money and that the cameras have worked so well you've decided to keep them in their temporary mounting.
It’s great to know the setup looks clean and effective. If you ever need help with more permanent mounting options or have any questions, feel free to email us at tech@swann.com.
Your feedback is truly appreciated.
Mary - Swann Team
Written by a customer while visiting swann.com
Customer Rating
1
Almost a great design
on July 7, 2025
Posted by: Petegriffo
Was looking forward to this easy solution for the gutters and mounting the solar panels But I found the screws were not long enough to fit though the solar panel base base plate into the gutter mount , more to the point the head of the screw is to large to recess into the solar panel plate
Response from swann.comBy Mary, Swann Team, July 7, 2025
Hi Peter,
Thank you for sharing your feedback. We’re sorry to hear about the trouble you encountered while trying to mount the solar panel. This isn’t the experience we aim to provide.
We’d like to help by initiating a warranty replacement and also provide some important clarification. The Outdoor Gutter Mount you currently have may not be compatible with the SWIFI-SOLAR5 panel. For proper installation, the Outdoor Gutter Mount V2 (Model: SWACC-GUTTERMTV2-GL) is required, as it's specifically designed for that panel.
We’ll be sending you an email shortly to start the warranty request. Please review and confirm your details in the email so our Warranty Team can proceed with the replacement.
Thank you again for your patience and for bringing this to our attention. Your feedback is important to us.