Response from swann.comBy LV - Swann Team, July 17, 2024
Hello JarrodD,
Thank you for taking the time to leave a review on the MaxRanger4K. We're glad to hear you're as impressed with MaxRanger as we are. If you have any questions or need assistance, please visit our support page or ontact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Written by a customer while visiting swann.com
Customer Rating
4
on January 5, 2025
Posted by: PG102
Great for long range and clarity. But I can't find any instruction manual on how to use the various features such as 2 way voice communication
Response from swann.comBy LV - Swann Team, January 8, 2025
Hello PG102. Thank you for your feedback! We're glad to hear you're impressed with the long-range capabilities and clarity. Please know, you can access the audio Features on the NVR's menu under Record>Substream>Audio. If you need further assistance, feel free to email us at tech@swann.com.
Not a miracle breakthrough, but good. Realistically, about 600' actual range if you have any obstructions. ios App Software crashes often and isn't very intuitive (settings). All that said, i recently bought 4 more cameras, because there doesn't seem to be anything better. Solar charging is awesome if you have full sun exposure. Mounting brackets are astonishingly flimsy and harder than they should be to adjust. Product shipping was super speedy.
Response from swann.comBy LV, Swann Team, April 1, 2025
Hello Tennessee. Thanks for the honest feedback on the MaxRanger 4K BT! We’re glad to hear you found the solar charging feature awesome and the shipping super speedy. While the 600' range with obstructions is realistic, it's great that the long-distance performance still met your needs enough to add four more cameras. We hear you on the app issues and mounting bracket concerns.
Feel free to reach out so we can check if your app is working the way it should, and we may also be able to help with the bracket concerns. If you ever need assistance or have any questions please email us at tech@swann.com.
Your feedback is important to us. LV - Swann Team.