Customer reviews from swann.com
Swann - MaxRanger4K Add-On Camera - Black
Average customer rating
4.4
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
4
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Swann - MaxRanger4K Add-On Camera - Black
Customer Rating
4
Excellent camera, fix the mount
on November 28, 2025
Posted by: Farmgirl
The camera is excellent. I am on a farm and it has been wonderful to be able to mount cameras where no power is available. The picture quality is great! Solar has some expected limitations but it pales in comparison to the benefits of this system. My one and only issue is the camera mounting adjustments. They often don’t hold and the camera position will sag or be affected by wind. I do wish that that was more secure.
Response from swann.comBy Mary, Swann Team, November 30, 2025
Hi Marlene,
Thank you for sharing your feedback. We’re really glad to hear that the camera system has been such a great fit for your farm setup, especially in areas without access to power. It’s wonderful to know the picture quality and solar functionality are delivering the benefits you were hoping for.
We’re sorry to hear about the issue with the mounting adjustments not holding their position. That definitely shouldn’t be happening, and we understand how inconvenient it can be when the camera shifts due to wind or sagging. We’d love to help you get a more secure and stable setup, so your camera stays exactly where you need it.
Please feel free to reach out to us at tech@swann.com, and our team can walk you through options for tightening or adjusting the mount to ensure it stays firmly in place.
Your feedback is truly appreciated.
Mary - Swann Team
Thank you for sharing your feedback. We’re really glad to hear that the camera system has been such a great fit for your farm setup, especially in areas without access to power. It’s wonderful to know the picture quality and solar functionality are delivering the benefits you were hoping for.
We’re sorry to hear about the issue with the mounting adjustments not holding their position. That definitely shouldn’t be happening, and we understand how inconvenient it can be when the camera shifts due to wind or sagging. We’d love to help you get a more secure and stable setup, so your camera stays exactly where you need it.
Please feel free to reach out to us at tech@swann.com, and our team can walk you through options for tightening or adjusting the mount to ensure it stays firmly in place.
Your feedback is truly appreciated.
Mary - Swann Team
Written by a customer while visiting swann.com
Posted by: DazC
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting swann.com
Customer Rating
5
If you need a camera for your yard that works far from the house, this is it.
on June 21, 2025
Posted by: Beth21
Verified Purchase:Yes
Great camera. I have it quite far from the house in a semi-shaded area and, so far, it is doing its job.
Response from swann.comBy Mary, Swann Team, July 13, 2025
Hello Beth21,
Thank you for sharing your experience. We’re glad to hear that your camera is performing well even at a distance and in a semi-shaded area.
If you ever have any questions or need assistance down the line, feel free to reach out to us at tech@swann.com. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Thank you for sharing your experience. We’re glad to hear that your camera is performing well even at a distance and in a semi-shaded area.
If you ever have any questions or need assistance down the line, feel free to reach out to us at tech@swann.com. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Written by a customer while visiting swann.com
Posted by: Jarrod D
Verified Purchase:Yes
Great cameras
Response from swann.comBy LV - Swann Team, July 17, 2024
Hello JarrodD,
Thank you for taking the time to leave a review on the MaxRanger4K. We're glad to hear you're as impressed with MaxRanger as we are. If you have any questions or need assistance, please visit our support page or ontact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Thank you for taking the time to leave a review on the MaxRanger4K. We're glad to hear you're as impressed with MaxRanger as we are. If you have any questions or need assistance, please visit our support page or ontact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Written by a customer while visiting swann.com
Customer Rating
4
on January 5, 2025
Posted by: PG102
Great for long range and clarity. But I can't find any instruction manual on how to use the various features such as 2 way voice communication
Response from swann.comBy LV - Swann Team, January 8, 2025
Hello PG102. Thank you for your feedback! We're glad to hear you're impressed with the long-range capabilities and clarity. Please know, you can access the audio Features on the NVR's menu under Record>Substream>Audio. If you need further assistance, feel free to email us at tech@swann.com.
We're here to help!
LV - Swann Team
We're here to help!
LV - Swann Team
Written by a customer while visiting swann.com
Posted by: Nob56
Verified Purchase:Yes
This customer did not provide a text review.
Response from swann.comBy LV - Swann Team, October 9, 2024
Thank you for sharing your positive feedback B Noble!
Written by a customer while visiting swann.com
Posted by: Tennessee
Verified Purchase:Yes
Not a miracle breakthrough, but good. Realistically, about 600' actual range if you have any obstructions. ios App Software crashes often and isn't very intuitive (settings). All that said, i recently bought 4 more cameras, because there doesn't seem to be anything better. Solar charging is awesome if you have full sun exposure. Mounting brackets are astonishingly flimsy and harder than they should be to adjust. Product shipping was super speedy.
Response from swann.comBy LV, Swann Team, April 1, 2025
Hello Tennessee. Thanks for the honest feedback on the MaxRanger 4K BT! We’re glad to hear you found the solar charging feature awesome and the shipping super speedy. While the 600' range with obstructions is realistic, it's great that the long-distance performance still met your needs enough to add four more cameras. We hear you on the app issues and mounting bracket concerns.
Feel free to reach out so we can check if your app is working the way it should, and we may also be able to help with the bracket concerns. If you ever need assistance or have any questions please email us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team.
Feel free to reach out so we can check if your app is working the way it should, and we may also be able to help with the bracket concerns. If you ever need assistance or have any questions please email us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team.
Written by a customer while visiting swann.com
Posted by: Adam 12
Verified Purchase:Yes
Still great will support up to 8 cameras, quality build, stays cjatged in the sun, plays well with rest of sustem.
Written by a customer while visiting swann.com