Customer reviews from cuisinart.com
Cuisinart - SM-50BCNAS Precision Master Tilt-Head Stand Mixer - Brushed Chrome
Average customer rating
4.6
(1,199 Reviews)
Rating breakdown 1,199 reviews
5 Stars
904
4 Stars
177
3 Stars
64
2 Stars
30
1 Star
24
92%of customers recommend this product.
(
875 out of
955)
Customer Reviews for Cuisinart - SM-50BCNAS Precision Master Tilt-Head Stand Mixer - Brushed Chrome
Posted by: grammyx5
from Okc
Gender:Female
Verified Purchase:Yes
I have used this several times and I don't like the way I cannot scrape the sides while it is beating. It pushes the batter to the side and the beater cannot reach it or the bottom of the bowl while mixing so I have to stop it and lift the beaters and then scrape the sides and it is very inconvenient
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: JIES
from Warwick RI
Gender:Female
Verified Purchase:Yes
I purchased this mixer a month ago. Love the appearance and quality. But my one complaint which is an issue that cannot be remedied, is that when creaming 1 stick of butter and some sugar, it does mix in center n bottom of bowl. Have to stop many times to scrape ingredients together. I make many small batches of cookies. Any recommendations??
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Sunny-caker
Gender:Female
Verified Purchase:Yes
Looks nice but it’s is not powerful enough for making buttercream. It’s fine for mixing batter but I would not use it for icing or bread mixing it boughs down while mixing stiff items.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Cece19
Verified Purchase:Yes
This was my first purchase of a Cuisinart I did not give it a five star rating because I only started discovering how do use my new purchase
Written by a customer while visiting cuisinart.com
Posted by: Pam in Arkansas
from Russellville, ar
Gender:Female
Verified Purchase:Yes
It is very difficult to add to the mixing bowl without moving the beater out of the way and stopping the mixer. Also, a glass bowl would be a big help.
Response from cuisinart.comBy Cuisinart, Customer Service, June 2, 2022
Hi Pam, We apologize for the inconvenience. Please email MarketingCommunications@cuisinart.com so we can better assist you.
Written by a customer while visiting cuisinart.com
Posted by: Hugh Man
Gender:Female
Verified Purchase:Yes
Super easy and fun to use! Truly a dream come true! Great for cookies and frosting, not the best for small batchs, but no tool does everything.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Jan1985
from South Carolina
Gender:Female
Verified Purchase:Yes
Absolutely love having this stand mixer and did a ton of research before buying this one. Better price than the brand everyone thinks of. Less weight but still has cast metal frame with more power. All other attachments work this this one. It’s beautiful and easy to use. I use mine daily. Easy to clean and slide back and forth under the cabinet when not in use. Absolutely recommend to anyone looking.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: doug360
from Olympia Washington
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works ok ..... but the chrome piece that covers the attachment port is just held on by a weak magnet so it falls off in use fell into the batter mess bad design
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, July 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your stand mixer. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319494. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your stand mixer. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319494. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com