Customer reviews from traegergrills.com
Traeger Grills - Woodridge Pellet Grill - Black
Average customer rating
4.6
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
80
4 Stars
6
3 Stars
2
2 Stars
1
1 Star
6
86%of customers recommend this product.
(
31 out of
36)
Customer Reviews for Traeger Grills - Woodridge Pellet Grill - Black
Customer Rating
3
Shuts Down
on June 22, 2026
Posted by: Jodi Stensgaard
We bought the Woodridge Pro. Worked great until cooler temps and would go into fault mode even above freezing temps. Fault codes 06 and 13. We have inspected all the wires and connections and all are good. Now every time we use it, we get fault 06. Resetting requires unplugging the electrical and then restarting. Takes forever to build up to 300-350 degrees. Outside temps are 60s and up. We had our first traeger for over 15 years with no problems and grilled through the winter months. This one has been a disappointment compared to our first Traeger.
Response from traegergrills.comBy Traeger Grills, Traeger, June 23, 2026
Hi Jodi, thanks for sharing your experience and for being part of the Traeger family for so many years. We appreciate the detailed feedback. Since you are consistently seeing ER06 and previously encountered ER13, we recommend checking a few additional connections that may help. For ER06, access the controller area and disconnect then reconnect the RTD wire harness, ensuring the connection is fully seated both at the harness and on the back of the controller. For ER13, confirm the grill is running the latest firmware, then inspect the auger motor and controller wiring connections to ensure they are secure and free from damage. It can also help to manually rotate the auger motor shaft several full turns to confirm it moves smoothly. We certainly expect reliable performance in a wide range of temperatures, and we would like to help you get back to that experience. If you have not already done so, please contact us at +1-800-872-3437 and our team will be happy to work through the next steps with you. TRAEGER
Written by a customer while visiting traegergrills.com
Customer Rating
5
Solid upgrade
on June 20, 2026
Posted by: James Brzezinski
from Tennessee
Solid upgrade from my pro22, assembly was straight forward. The “break-in” process was simple. I really enjoy the wifi( I didn’t have this before) the hooks to hang the grates for cleaning. The drip tray design ten times better than my previous traeger.
Only complaint but something I can live with is that I notice the meat temp probe is 4 degrees lower from my battery operated meat probe. Again not a deal breaker.
I would recommend this to a friend!
Written by a customer while visiting traegergrills.com
Customer Rating
5
Great Pellet Smoker
on June 14, 2026
Posted by: Jimmy & Craig McHugh
from Cumming Ga.
This is our first pellet smoker purchase. We have cooked 2 Butts, whole Brisket , 3 Whole Chickens. We absolutely love this Grill. Easy to maintain ( Clean) and everything we have made has been outstanding. We’ve shared all our cookings and out neighbors love what we’ve smoked. I would definitely recommend a Woodridge smoker to anyone want a great low maintenance smoker. The consistency is phenomenal . Happy Smoking !!!👍
I would recommend this to a friend!
Written by a customer while visiting traegergrills.com
Customer Rating
1
Woodridge
on April 26, 2026
Posted by: Jason Smalz
from Ohio
Junk do not waste your money. Cooked on everything out there every time I've used it I've thrown the food away. Get a cheap smoker works better. If you like the tech. Put it in the oven your not meant to cook.
No, I would not recommend this to a friend.
Response from traegergrills.comBy Traeger Grills, Traeger, April 29, 2026
Hey Jason, thanks for sharing your experience with us, that is not what we expect you to get out of your grill, to better understand what’s happening we’d like to know if the grill is holding the set temperature or running hotter than expected, also where the food is placed can make a difference since heat tends to be stronger along the edges and opposite the hopper so rotating food during the cook can help, another key factor is the condition of the drip tray as buildup or a heavily darkened surface can create extra radiant heat that causes food to cook faster than intended, giving it a good clean or using a liner can improve results, if you want to walk through this together give us a call at +1-800-TRAEGER and we can help get things cooking the way they should TRAEGER
Written by a customer while visiting traegergrills.com
Customer Rating
4
Perfect (almost)
on April 21, 2026
Posted by: Anonymous
from Burton, Ohio
First Traeger and I love it and the app. I got the Woodridge model and if it had locking casters in box I would easily given 5 stars. I added 4” casters that swivel and lock and NOW it’s 5 stars
I would recommend this to a friend!
Written by a customer while visiting traegergrills.com
Customer Rating
3
Great grill
on March 10, 2026
Posted by: Drwehl
from Bellevue wa
Awesome Grill
I have had other Traeger grills and I love this one the best. My other one lasted over 10 years and this is the best one so far it puts out the best steaks I’ve ever had in my life on a negative note the instructions are very hard to understand.
I have had other Traeger grills and I love this one the best. My other one lasted over 10 years and this is the best one so far it puts out the best steaks I’ve ever had in my life on a negative note the instructions are very hard to understand.
I would recommend this to a friend!
Response from traegergrills.comBy Traeger Grills, Traeger, March 13, 2026
Randy, we’re really glad you took a moment to share your experience. It’s fantastic to hear that after owning other Traeger grills (especially one that served you for over a decade), this one has become your favorite and is delivering some of the best steaks you’ve ever had. That’s exactly the kind of cooking experience we love hearing about.
Regarding the instructions, we understand how important clear guidance is during setup. Some installation steps can feel a bit complex depending on the model, which is why we also provide visual resources such as step-by-step videos and guides to make the process easier to follow alongside the manual.
If you ever want help reviewing any part of the setup or have questions about your grill, we’d be more than happy to help. Please feel free to reach out to our team at 1-800-TRAEGER anytime. We’re always glad to connect and support you so you can keep enjoying those incredible cooks.
Regarding the instructions, we understand how important clear guidance is during setup. Some installation steps can feel a bit complex depending on the model, which is why we also provide visual resources such as step-by-step videos and guides to make the process easier to follow alongside the manual.
If you ever want help reviewing any part of the setup or have questions about your grill, we’d be more than happy to help. Please feel free to reach out to our team at 1-800-TRAEGER anytime. We’re always glad to connect and support you so you can keep enjoying those incredible cooks.
Written by a customer while visiting traegergrills.com
Customer Rating
1
Didn't hold up
on February 28, 2026
Posted by: Timothy F Hale
from Clovis, NM
Bought a few months ago. Only used a few times. Now, I am getting an error code 13. I don't have the skills to disassemble. For the outrageous money I paid it should have lasted. Fed up. Never again. Want my money back.
No, I would not recommend this to a friend.
Response from traegergrills.comBy Traeger Grills, Traeger, March 1, 2026
Hi Timothy, thanks for sharing your experience. Error code 13 usually indicates a component needs attention, and it can often be resolved without disassembling the grill yourself. Have you contacted us directly to review your options under warranty? When you reach out, we can guide you step by step and determine the best solution, including replacement if needed. Please give us a call at +1 800 TRAEGER so we can help get your grill back to cooking. TRAEGER
Written by a customer while visiting traegergrills.com
Posted by: Dynelle
from Red deer canada
Verified Purchase:Yes
Besides having to assemble, box was sure fun for the kids, and having to drill in a hole that was missing it is amazing and we just love our new smoker!
I would recommend this to a friend!
Written by a customer while visiting traegergrills.com