Customer Reviews for Bosch - 800 Series Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and Bar Handle, 42 dBA - Stainless Steel
Customer Rating
5
800 Series – Stainless Steel SHX78DM5N
on November 2, 2026
Posted by: GTJWR
[This review was collected as part of a promotion.] Although still very new, the first week's worth of experience has been very positive - unit works great, and still learning all the features it has.
[This review was collected as part of a promotion.] I’ve had this dishwasher for about 10 months and I have to say that it doesn’t actually clean dishes as well as I would have hoped. I also very recently had an issue where I would press start and the thing just wouldn’t turn on after multiple cycles regarding requiring a hard reset. For the amount that I paid for this dishwasher in the reviews online I would’ve expected that I would have been better honestly. I’m regretting my choice.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, October 26, 2026
Hi, thanks for your review. We regret to learn of your disappointment with your dishwasher and appreciate you taking the time to share your feedback. To assist you, we recommend reviewing the following resource, which provides helpful guidance on proper loading, cleaning, and drying techniques: https://bit.ly/3ZJzNZO.
[This review was collected as part of a promotion.] I have always had Bosch dishwashers. They are quiet and you can really fill it up with pots, pans and dinnerware.
[This review was collected as part of a promotion.] On the installation date after everything was complete we loaded the machine up for the first try. Set up the program, pressed the start button and waited. And waited, and waited...no noise, no gentle hum, no water sounds - just quiet. I had to hold the handle just to feel that the machine was running!
[This review was collected as part of a promotion.] We have been using this new machine which replaced our 15 year old Bosch for a month now. We have been happy with how clean it gets all our dishes. I think it is taking a while to adjust to a third rack since we typically dont put silverware up there. I am also considering replacing some of our taller glasses so that they can still fit in the middle rack without having to give up the option of the third rack. The essential though is that everything has been clean and its a quiet machine.
[This review was collected as part of a promotion.] Very pleased! It is so quiet. Stainless stays streak and fingerprint free. Dishes come out spotless. Still trying to figure out how to program to start wash at night.