Customer Reviews for Bosch - 800 Series Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42 dBA - Stainless Steel
Customer Rating
1
Deceptive image
on February 18, 2026
Posted by: neelam
[This review was collected as part of a promotion.] I bought this thinking a white panel. It turned out it was panel-ready. A Home Depot employee sold me a white dishwasher. I kept on requesting a change or panel, but no one helped me. It has an electronic board to start or turn off the machine, which is at the top, making it hard to turn on and off because the dishwasher is under the granite slab
Response from bosch-home.comBy BE, CS, February 18, 2026
Hi, thank you for your review. We're sorry to hear that your dealer was not helpful in providing a unit that meets your needs. Hidden control units are intended to have the controls hidden under your counter to ensure a sleek look. All cycle selections are made before the door is closed, and cycle information can be seen on the HomeConnect app.
[This review was collected as part of a promotion.] I just received my dishwasher and it worked initially well. I've had it for 3 weeks and now the dishwasher doesn't work and the water isn't draining. I have service coming this week to fix.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, January 29, 2026
Hi and thanks for your review. We understand that your experience has fallen short of your expectations, and we deeply apologize for any frustration or inconvenience caused to you as a result. Our Customer Care Team is available at 1-800-944-2904 if assistance is needed. Please know we're here to help. Thank you.
[This review was collected as part of a promotion.] It is taking me some time to learn all the intricacies of this new dishwasher. It works great so far except the jetdry dispenser is missing a gasket at the bottom. When adding jetdry it just runs out the bottom. I have a call into the repairman.
Response from bosch-home.comBy Bosch Home US, January 26, 2026
Hi and thanks for your review. We understand that your experience has fallen short of your expectations, and we deeply apologize for any frustration or inconvenience caused to you as a result. Our Customer Care Team is available at 1-800-944-2904 if assistance is needed with your dishwasher. Please know we're here to help. Thank you.
[This review was collected as part of a promotion.] After a rabbit hole of reviews, we decided on this one, even though it is quite a bit more expensive than other options. I really wanted panel ready, which slimmed options down by a lot. We haven't installed the front yet, so it is still not beautiful (: We were very disappointed at first, to find that the dishwasher is supposed to be "smart" and connected to wifi in order to even start. I didn't see that feature in any descriptions or reviews and it honestly would have been a deal breaker if we knew that ahead of time. Not a good surprise. It wasn't connecting for the first hour of trying, and we were extremely close to boxing it up and sending it back. BUT, it eventually connected and allowed us to start it. We have used it consistently for the past month now, and are really enjoying it, no issues related to wifi connection; knock on wood. The quietness wasn't honestly a huge deal to me but now having this virtually silent dishwasher, it is fantastic, since we have a small, open concept area. It's great. It washes really well and holds a ton of dishes. We're still finding the little tweaks and tricks to adjusting drawers to make it even better. I am unimpressed with the drying, even with the crystal dry. But. I have not added rinse aid yet, and I hear that can make a difference, so the jury is still out on that. Overall, a fantastic dishwasher. My only huge complaint is, don't make me connect it to wifi!! Unnecessary, inconvenient, and just asking for problems and hacks. please, no.
[This review was collected as part of a promotion.] We are underwhelmed with the dishwasher. The racks are flimsy and do not fit our plates, bowls, or wine glasses. It doesn't dry even with the crystal dry and Finish. The glasses are still wet. The top rack flips small bowls over so they fill with water. Not a good design and flimsy. The dimensions provided for the panel ready model were incorrect and we had to cut it down by an inch and refinish.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, January 19, 2026
Hi, thanks for your review. We are sorry to hear that you are having trouble with your dishwasher. We think the following link may help: https://www.bosch-home.com/us/owner-support/get-support/support-dishwashers. If these tips and tricks don't resolve the issues, please contact our Customer Support team at 1-800-944-2904, who would be happy to provide real-time troubleshooting and assistance. Thank you.
[This review was collected as part of a promotion.] We dont think about our dishwasher since its been installed... that is the best compliment an appliance can get. It could be better with drying our dishes, but we can live with wet dishes at the end of a cycle.
Response from bosch-home.comBy TM, CS, January 19, 2026
Hi, thanks for your review. We are sorry to hear that you are experiencing drying issues with this dishwasher model and we apologize for any inconvenience. To help you maximize the drying performance of your dishwasher, we recommend visiting the following link: https://www.bosch-home.com/us/experience-bosch/tips-and-tricks/all-articles/tips-to-maximize-drying. This resource offers valuable insights and suggestions that may contribute to resolving the drying issue you're facing. If this doesn't help resolve the issue, please call our Bosch Customer Support team at 1-800-944-2904 for real-time troubleshooting and assistance. Thank you.
[This review was collected as part of a promotion.] When we built new house, my first choice was the Bosch 800 Series Dishwasher. I love the third rack and the ability to lower one side to accomodate wine glasses. It is so quiet! Cleans dishes perfectly!
[This review was collected as part of a promotion.] Very quiet dishwasher that cleans extremely well. What I enjoy most is the third rack for utensils and other small items. This frees up space in the other racks. Was easy to install (I installed the counter face) and easy to use. Highly recommend